What is completed series

The number of completed series in an automation indicates the number of contacts for whom no more messages from this automation can be sent.

Completed series of messages

A series of messages is considered completed if:

  • all messages from the series are sent;
  • the automation includes the "Goal" block with stopping the series after reaching the goal, and the goal has been reached;
  • stopping the series with an event is configured, and the event has occurred;
  • the subscriber has unsubscribed from the email campaign.

A series of messages will not start for a contact anew if the series completed for this contact, and then you made some changes to it, for example, deleted or added some blocks.

A series of messages will start for a contact anew if the start trigger of this series is called again. For example, if a series of messages starts by a change of a variable from a mailing list, the series will start for a contact anew each time the selected variable is changed.

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