What is a Completed Series
The number of completed series in automation indicates the number of contacts, to whom, no more messages from this automation can be sent.
A series of messages is completed if:
- all messages from the series have been sent;
- the automation includes the "Goal" block with stopping the series after reaching the goal, and the goal has been reached;
- stopping the series with an event is configured, and the event has occurred;
- the subscriber has unsubscribed from the email campaign.
A series of messages will not start over for a contact if the series completed for this contact, and then you made some changes to it, for example, deleted or added some blocks.
A series of messages will start over for a contact if the start trigger of this series is called again. For example, if a series of messages starts by a change of a variable from a mailing list, the series will start for a contact anew each time the selected variable is changed.
Last Updated: 09.01.2023