Platform updates

In your CRM deal card → “Payments,” you can now add notes and upload files to payments made through custom methods like bank transfers or cash. For instance, you can note that the payment has been received and upload a receipt screenshot. This will help you track payments more efficiently and keep all essential data on hand.

You no longer need to set a repeat limit for a contact if the interval between messages exceeds 24 hours. This makes it easier to build long-running chatbot flows, like sending payment reminders, recurring notifications, or other updates.

You can now use not only number-type but also name-type variables, like {{order_id}} or {{client_name}}, in your WhatsApp campaign templates. This makes your templates with multiple variables more intuitive, reduces errors, and helps you quickly see the data used in every message.

In your “Payment” widget and cart order form settings, turn on the corresponding toggle to automatically assign selected tags to your CRM contact cards. This will help you streamline audience segmentation and fine-tune your follow-up communication.

You can now reuse your website page layout and content to save time and effort. Go to the website builder, select your page from the list, click “Copy to another website,” then, in the pop-up window, add the destination website, page name, and its link. Copy page

If you turn on link click tracking for a specific email campaign in the “Campaign Parameters” tab, you can install the SendPulse pixel for that campaign independently of the global settings. This gives you more flexibility when setting up analytics across different campaigns.

Creating pop-ups is now faster and more convenient. Simply drag and drop an element into your pop-up layout, and the system will automatically open its settings, so you can jump straight into customizing it. Prefer the old way of adding elements? That's still an option, too.

In the settings of columns, images, and widgets with buttons, you can now customize shadow parameters, including color, opacity, offset, blur, and size. This gives you greater design flexibility and lets you create more polished and visually engaging layouts.

In the widget settings, select the “Prevent link wrapping” checkbox to turn off conversion into a system link used to transfer data to the chatbot. This way, your published page will display the exact Telegram chatbot link you set up, including custom parameters or tracking tags.

In your CRM product card, you can specify your product's weight, length, width, and height so you don’t need to add them manually for every shipment. This also lets you automatically calculate shipping costs based on your product's actual parameters.

Connect QuizLead to SendPulse to automatically transfer leads collected through interactive quizzes to your mailing list and trigger message flows in Automation. Save quiz responses as variables to tailor your communication.

Connect the FuseWP plugin to SendPulse to automatically transfer contacts from your WordPress website to your mailing list after sign-ups, form submissions, or purchases. You can then segment them by tags, purchased products, subscription status, and more to send email campaigns that feel personal from the start.

Connect the MailOptin plugin to SendPulse to automatically nurture leads using subscription forms and pop-ups with flexible display rules. Keep your mailing list clean thanks to spam protection, segment your audience by tags, and send notifications about new posts and email digests.

Alert yourself or your team about important events in your automated flows through the “SendPulse Notifications” bot. Send instant notifications when a customer doesn’t open an important email, a deal gets stuck at the payment stage, and more, and stay on top of critical issues to address them in time. You can also add variables and basic HTML formatting to customize your messages.

Bring the SMS marketing power and chatbot automation together and streamline communication in one of the most reach-friendly channels out there. Install the “SMS Chat in SendPulse” app, and let your SMS chatbot send text messages and pick up on keywords and tags in customer replies to deliver a relevant response. Simply submit a number registration request and get your first triggered flow up and running.

In your “Form” widget settings, select the “Modal form” mode and turn on the “Two-step form” option. Visitors will first see a compact block with an email address field, and after they submit it, the remaining form fields will appear. This saves space, streamlines the first interaction, and can boost conversion rates.

In deal event-triggered flows, you can now use the “Change variable” action to update deal fields with the “_deal” suffix in your CRM system, including name, amount, currency, and more. Simply turn on the toggle in the element settings, and your deal cards will stay accurate automatically without any effort on your part.

Create pixel-perfect layouts using vertical and horizontal guides, while responsive scaling maintains proportions and spacing across mobile devices of any screen size. Fine-tune any element's position quickly and precisely by pressing the arrow keys combined with Shift.

Branch your chatbot flow based on an incoming external event, like a website purchase, an in-app booking, and more. The system generates an event link that your external service will use to send a request with the event information and subscriber ID. Save the received data to your chatbot variables and leverage it in your follow-up messages.

Use the “Shape” widget to add geometric shapes, like circles, rectangles, triangles, stars, and more, to your block, then drag and drop them anywhere in your workspace. Fine-tune their size, proportions, color, and shadow to highlight key elements and sharpen your page layout.

The SendPulse pixel lets you track visitor actions on websites built with SendPulse or third-party platforms and trigger personalized communication flows that boost conversions. To do this, in the “Pixel” section, add your website and set up events like pricing page visits or product views, and use them to trigger automated flows and chatbot campaigns.

Now you can fine-tune the “Gallery” widget to better match your website page layout. For instance, you can adjust widget width and height limits and use the “Contain” mode in “Image scaling” to display images of any size without cropping. For “Carousel,” you can customize thumbnail backgrounds and show the edge of the last thumbnail to let visitors know they can scroll through the gallery.

Add the “Upselling & Cross-selling” element to any lesson, then head to the “Cross-selling” tab and select a course and pricing plans you’d like to promote. Target offers based on students’ current plans and present them during learning to boost conversions from your existing audience without extra marketing spend.

Your exported files now include the “Product ID” and “SKU” fields (assigned when the product is created). This makes it easy to track products with similar names in your reports and ensures accurate data imports into your external analytics and accounting systems.

Break free from column-based website pages and place widgets anywhere with the “Open block,” allowing you to create more flexible, custom layouts. To ensure proper display on all screen sizes, adjust settings for desktop, tablet, and mobile devices separately.

In the “Action” element, connect your Google account, grant access to Google Drive, select a spreadsheet and sheet, and map your flow variables to the columns. From then on, your flow data is automatically added to Google Sheets. It's a smooth way to keep live records, create and track reports, and pass leads directly into your team's workflow without manual effort.

Use GPT-5.3-chat for everyday chats and quick consultations, GPT-5.4 for complex requests that require precision and strong reasoning, and Gemini 3.1 Pro Preview for in-depth sessions with long context and large data inputs.

In your academy settings, you can now add banners supported by desktop and mobile devices to promote other courses and pricing plans, drive upsells, and boost student LTV. Banners appear throughout the student account except on the course progress page. Adjust their placement and display timing, allow closing, and link them to your course page, pricing options, or external resources.

Now you can use the “Filter” element to branch CRM-triggered flows based on the team member assigned to a deal, contact, or task. For instance, you can send sales offers to leads handled by sales team members or follow-up details to contacts managed by account managers.

Server-Side Rendering helps your website pages load faster, improves Google PageSpeed scores, and enhances search engine indexing. It also reduces website layout shifts while loading, creating a smoother and more stable browsing experience.