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CRM
03.07.2025
Manage access to CRM sections and features
CRM settings now include a “Section visibility” tab where you can grant your team members access to certain section features. For instance, you can allow them to manage duplicates in “Contacts” or export data in “Payments.” Once configured, a list of users with access to the feature will appear next to it.
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Online Course Builder
02.07.2025
Update student course statuses
You can now update your student course status in the “Students” tab. Simply select the status from the list, like “Enrolled” or “Completed,” to accurately reflect their progress. All updates are automatically logged in the “History” tab and saved in your CRM contact cards.
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Chatbots
27.06.2025
WhatsApp template variable values in your chatbot “Conversations”
In your chatbot “Conversations” tab, you can now view the variable values used in your WhatsApp template messages at the time they were sent. This helps you quickly grasp the message content and stay on top of your conversation context.
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Chatbots
26.06.2025
Direct links to launch WhatsApp chatbot flows
Create direct links to specific flows in the “Bot Structure” tab. These links will open WhatsApp with a pre-filled message, like “Start” or any custom text you set to trigger the selected flow. You can also include variables in your link. Once a user follows it, variables will be assigned to their contact and saved in your bot’s “Audience.” This will help you enhance segmentation and easily track subscription sources.
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Integrations
26.06.2025
Telegram integration
Connect your team’s personal Telegram accounts to SendPulse to manage all customer communication in one place and elevate customer experience. You’ll be able to send messages directly from your CRM contact cards or through an automatically created chatbot, and view message history in the “Chats” widget.
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CRM
24.06.2025
Add new users in the CRM system effortlessly
Now you can invite new team members for 6 or 12 months without recalculating your plan cost due to changes in your team size. New user membership will be valid until the end of your subscription. If you remove users or renew your subscription, the system will automatically calculate a refund or payment adjustment.
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Online Course Builder
24.06.2025
Export test results with detailed answer data
Now, exported test reports offer even more valuable insights, including correct answers to questions, students’ selected options, and indicators of whether their choices were correct. This enables you to assess knowledge more accurately and track learning progress effortlessly.
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Chatbots
23.06.2025
CRM contact card in your chatbot “Conversations”
A new tab with CRM contact data now appears on the right in the chatbot builder > “Conversations.” It displays all filled-in attributes and features a quick link to your CRM contact card, including your subscriber interaction history.
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Chatbots
20.06.2025
Assign a course pricing plan to a student within your chatbot flow
In the “Action” → “Enroll in the course” element, select the plan your student should be enrolled under. If the plan requires payment, you can also mark it as paid.
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Integrations
18.06.2025
StreamTelecom integration
Connect StreamTelecom to your CRM system to streamline communication and deliver better service. Every call will be automatically recorded, and audio files will be saved to your account. You’ll be able to view your contact card during a call, easily forward calls between team members, and assign responsible team members to specific clients.
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Chatbots
17.06.2025
Dynamic values for the “Last activity” condition in chatbots
The “Last activity” filter condition now supports variables as well as fixed dates. This will allow you to automate filtering, especially when you cannot set a specific date for every subscriber. For example, variables can help your WhatsApp chatbot automatically decide whether to send a free-form message or a template message.
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General
16.06.2025
Top up your account right in the pricing plan builder
You can now top up your account balance directly in the pricing plan builder. To do this, simply add any plan to your cart and select the amount you’d like to top up during checkout. You can also set up automated balance recharge to prevent running out of funds. Keep in mind that the system will require a minimum top-up amount based on your account’s currency.
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Automation 360
11.06.2025
Improved variable filtering in automated flows
The “Filter” element now clearly differentiates between event and mailing list variables that share the same name, as the system accounts for the source you choose. To check values from both sources, use dedicated filter conditions for each.
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Online Course Builder
10.06.2025
Manage student progress in your instructor account
Now you can use the “Change progress” option to manually mark lessons and tests as completed or unmark them to reset progress for students. If your student accidentally skips a step, marks an assignment as done mistakenly, or experiences technical issues that prevent automatic progress tracking, this allows you to quickly step in and fix the situation, keeping progress records accurate.
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Chatbots
06.06.2025
DeepSeek Chat model in your chatbots
The “AI Step” element now supports the DeepSeek Chat model for response generation. To set it up, add a dedicated token in the “AI Step” element, inherit the token from your chatbot settings, or use free requests during the trial period.
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Automation 360
04.06.2025
New action in CRM-triggered automated flows
CRM-triggered automated flows now include the “Change team member” action. This allows you to automatically reassign deals, tasks, or contacts to other team members. If you don’t select a team member, or the selected one is deleted or inactive, the reassignment will not go through, but your flow will continue to run.
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Chatbots
02.06.2025
View who updated your chatbot flow
The “Change history” tab in the chatbot flow builder now shows which team member made edits or published updates, allowing you to easily track changes and collaborate more effectively.
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Chatbots
30.05.2025
Search chatbot flows by name
Now, you can search your chatbot flows by name — whether you're linking them to triggers or running them for a specific audience. This helps you quickly find the right flow and reduces the likelihood of errors.
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Online Course Builder
29.05.2025
Pricing plan feature for your online courses
Create multiple pricing plans for your course and give access to its content based on the selected option. This will allow you to boost sales, increase average order value, and analyze student demand more effectively.
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Chatbots
28.05.2025
New “Typing” element in your WhatsApp chatbots
Add the “Typing” element to your chatbot flow to simulate typing and create a pause of up to 25 seconds between your messages. This will give users time to read your message before receiving the next one. Just keep in mind that this element can’t be the last one in your flow.
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CRM
27.05.2025
Flexible automated payment settings in the CRM system
You can now enable the “Automated payments” option in your pipeline settings, choose deal stages where automation should stop, and prevent certain events from changing their stages.
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Pop-ups
26.05.2025
New “Thimbles” element in our pop-up builder
Use our new “Thimbles” gamification element to make your pop-ups more engaging! Let your website visitors guess which thimble hides a prize and reward winners with a random promo code from your custom list. You decide how many shuffles to include and which promo codes to offer.
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CRM
23.05.2025
Advanced product filtering in the CRM system
We enhanced product filtering in the “Products” section. You can now select a category, an attribute set within it, and a specific attribute along with its value. This multi-layered approach allows you to quickly and accurately locate products, even within large catalogs.
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Automation 360
22.05.2025
Improved variable management in CRM-based flows
In automated flows triggered by CRM events, we renamed the “Change variable for contact” field to “Change variable” to avoid confusion. The dropdown list now includes variables for both contacts and deals (deal variables have the _deal suffix), making it easier to build your automation scenarios.
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General
22.05.2025
Pay for SendPulse tools with Solana (SOL)
You can now pay for SendPulse tools or top up your balance using Solana (SOL) — one of the leading cryptocurrencies in Web3 and digital payments. Choose SOL for fast, secure, and convenient payments.
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Integrations
21.05.2025
Google Calendar integration
Sync the CRM system and Google Calendar meetings, calls, and tasks to eliminate confusion, avoid duplicates, and never miss an important event. Events created in Google Calendar will automatically appear in the CRM system, including all relevant data, and vice versa. This will allow you to keep your schedule clear and enhance your workflow.
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Landing Pages
20.05.2025
Advanced rounding settings in our website builder
You can now customize the rounding of your "Buttons" and "Image" widgets and columns. Additionally, you can set contours for every element and column side individually.
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CRM
20.05.2025
Tab access rights in the CRM system
You can now manage tab visibility in your deal, contact, and task settings. Specifically, you can hide tabs or give access to certain team members based on their roles and responsibilities. Every tab has an icon or user list next to its name, indicating who has access.
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Online Course Builder
20.05.2025
The “Favorites” section in student accounts
Students can now mark lessons, tests, and certificates as favorites in their accounts to easily return to them later. On top of that, they can filter saved items by course name and content type to streamline navigation.
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CRM
19.05.2025
Product-based filters in CRM deals and contacts
Filter products by name, SKU, price, quantity, or total value in a deal to quickly find the right deals or contacts in the CRM system.
SendPulse is an all-in-one solution designed to support business owners, marketers, sales managers, online course creators, and other professionals across digital industries.
Easily grow your mailing list, build responsive websites and smart pop-ups, automate your email, SMS, and web push campaigns, create no-code chatbots, and run engaging online courses. Keep tabs on your performance and manage sales using our CRM system — all SendPulse tools offer built-in integrations geared toward a smooth user experience.
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