Services updates

From now on, you can edit previously created deals within the same flow. Change your deal status when a specific action is performed, for instance, when creating a request that a manager must approve.

You can now transfer additional data when a user submits a pop-up form from a local browser storage or from your system via API. This option can help you personalize your messages and display pop-ups based on variables.

Three new filters are available in the “Audience” tab: current page URL, country, and language. This information is now displayed in your subscribers’ profiles, along with device and operating system data.

You can now save more time by copying and transferring your chatbot flows from any messaging platform to a live chat and vice versa.
For instance, you can transfer your WhatsApp chatbot flow to your live chat or copy a successful live chat flow from your website to Instagram Direct.

Make your website design more adaptive by separately editing elements, columns, sections, and blocks of your mobile and desktop website versions. You can customize your element alignment, margins, and background.

Add Google Analytics and Facebook Pixel IDs to your site settings and turn on the corresponding toggle switches in forms’ analytics settings to track your website goal achievements and keep up with the most important events.

From now on, every time you upload an image to the “Gallery” and “Image” widgets, the system will automatically create a .webp copy with three size options. Website visitors will see an optimized image or the original one depending on their screen resolution.

Make your website design more adaptive by separately editing elements, columns, sections, and blocks of your mobile and desktop website versions. You can customize your element alignment, margins, and background.

Once users place orders using your WhatsApp catalog, an automated “Catalog order” chatbot flow will be triggered. By default, it contains the “Action” element with the “Notify me” command and an automated response to a user.

Going forward, once a user sends a video file to your chatbot, your flow will be continued. Also, you can now reassign your deal right in the chat.

From now on, gathering chatbot subscribers will become easier: once you set up a new chatbot, our system will automatically generate a bio link page with a subscription button. You should also try our chatbot flow templates for different topics, tasks, and messaging platforms.

This new type of pop-up allows prospective students to pay for the course while exploring the curriculum, getting to know your speakers, etc. A website visitor just needs to fill out a form using their personal data, and they will be redirected to your payment page.

You can now add your own logo to your course certificate and edit and rearrange any text elements. Besides, you can customize your title when issuing a diploma, certificate, or any other document. Also, now there are even more certificate formats to choose from — horizontal, vertical, or square.

Once you have set the style for a specific block, you can copy and use it on the current or other pages or save it as a template.

You can block search engines from indexing your website while you adjust its content or structure. It will prevent any unfinished pages from appearing in search results.

From now on, the live chat flow builder has two new elements: buttons and quick replies. They can be used to link the "Message" element to other flow elements and for following external links, payments, etc.

You can now track your button click-throughs and see the recipient names and statuses. You can also continue your flow when a user clicks through your button. There's no need to turn on link tracking in live chat settings.

Going forward, whenever live chat contacts follow a UTM link to your website, the UTM tags will be automatically saved as variables for each contact. The data will be saved even if the conversation doesn't occur immediately after the initial visit through the UTM link.

With the new dark theme, your website visitors will now have a better live chat experience. There’s no need for extra settings — the dark theme automatically turns on when the user’s operating system is in dark mode.

You can now use your Firebase account when adding a website. All you need to do is copy the necessary data from the Cloud Messaging tab. Alternatively, you can keep your SendPulse account as default.

We have added double opt-in for pop-up forms, which involves an extra confirmation step to verify each email address. Such a two-step method helps reduce the number of invalid email addresses on your mailing list and prevent your emails from landing in spam.

Generate human-like responses in chats and personalize them based on the conversation topic and previous user messages using the new GPT-3.5-turbo-16k model.

SendPulse LMS is a convenient online solution that allows you to organize your internal knowledge resources, onboard new employees, and help your colleagues, partners, and customers grow. You will start assessing your employees’ knowledge, certifying your partners, and measuring your team’s progress in no time!

Save UTM tags from website subscription and payment forms to your CRM contact fields. Analyze your ad campaigns’ performance and segment your audience to personalize your future interactions. You can also choose on whose behalf you want to reply to a student's question.

Use the new "Custom code" widget to add custom HTML, CSS, or JavaScript code to your website or landing page.

You can not only assign standard user roles to your team members but also create custom roles, granting access only to the required sections of the SendPulse platform and ensuring data protection.

Leverage the "Without completion" criterion so that students who have passed all your available lessons and tests stay active and wait for new challenges. You can change your course completion criteria and allow students to complete your course anytime.

From now on, online course instructors will be able to accept their students’ homework assignments automatically. This option is excellent for simple tasks that do not require assessment and obtaining students' consent to the terms of your course.

If your course consists of several standalone sections, you can add a certificate to each of them. Upload personal certificates so that students can easily access them upon completion of your course.

Leverage OpenAI's automated speech recognition system, Whisper, to enable subscribers to send voice messages via your chatbot and receive instant replies.

Leverage our ready-made widget to conduct NPS surveys on your website and measure your customers’ loyalty to your brand.

Generate a WhatsApp link so that customers can contact you in one click. Add a pre-made message that users can click and trigger your chatbot flows.

Add a live chat to your website and integrate it with chatbots to be in touch with potential and current customers 24/7. Online chat is integrated with other services of the SendPulse ecosystem.

Be the first to build chatbot flows with AI! Describe what your scenario should look like and specify how many messages you want it to include. In just a few minutes, you’ll be able to launch a ready-made Facebook Messenger, Instagram, Viber, WhatsApp, or Telegram chatbot flow.

From now on, you can alter an already uploaded picture using our built-in image editor — crop, rotate, mirror, add text, or apply filters to your pictures with ease. You can undo or redo any action as needed.

In your course payment settings, you can manually specify a shared redirect link for all payment methods or a separate one for each.

CRM deals can now be automatically created regardless of where payments took place — be it your landing page or a student account Select a course and configure the settings in your CRM system now!

Using advanced course history, you will be able to track your course program changes and students’ progress. Discover more about event types in our knowledge base.

In the "Analytics" tab, you can now track students’ progress with each test and lesson. Click a lesson or test name to see your list of students who passed or viewed your lesson and those who passed or failed your test.

Get rid of the duplicated contact data by searching for duplicates by name, surname, phone number, or email.

A preview will now appear automatically when adding a link to an image, and the full image will be displayed after publishing. Working with photos of documents, screenshots, etc. has become much more convenient!

As of now, you can create your own unique certificate in any program you find convenient and upload it to SendPulse. Upload a personalized certificate for each student in PNG or PDF format to mark successful course completion.

You no longer need to export a list of students to create an address book for mailing — simply select the course, progress, and tags of students, and the system will automatically send email addresses to the mailing service.

You can now replenish your account balance or pay for any pricing plan using a cryptocurrency wallet. We accept BTC, ETH, USDT, and USDC payments.

If there is a launcher attached to a pop-up, the "Show only by launcher" display condition automatically disables all other display conditions set up for this pop-up.

Now the system automatically checks the subject and body of the email, highlights possible errors in variables and regular expressions, and offers correction options.

The new, tiny pop-up launcher is now available to you. With a simple click on the launcher, the pre-made link, or a massive pop-up with a form for collecting leads will emerge. 

From now on, you can view the list of current deals, edit existing deals and change their statuses, as well as create new ones in the chat mode of the contact profile. You can also work with linked CRM contacts.

Customize the elements animation when scrolling the page to add a touch of gamification to your page.

You can now allow users to select multiple options in your data collection forms. Create a form that transfers the true/false value to a contact card or mailing list when collecting lead contact data.

From now on, you can make changes to previously planned campaigns to make automated communications even more convenient. You can edit the newsletter’s content and its sending time.

Now you can show certain blocks only on large screens or smartphones so that your site looks great on any device.

Select the "Incoming message contains" trigger type to start the flow right after the keyword is present in the subscriber's message.

Make use of holiday pop-ups, video pop-ups, modal windows, and many more pre-made templates for lead generation and sales.

You can install pop-up scripts without the help of programmers or website code settings — just add a record in Google Tag Manager.

Use the new "Minimal price" payment type to accept donations with a fixed starting amount for a charitable foundation, public or volunteer organization. The option is available on mini-landing pages and websites.

From now on, payment optimization is even easier: students can pay for your course without registration right from the landing page. After payment, the student will receive an automatic email with the login and password to their learning account.

Automatically send templated messages to your WhatsApp chatbot subscribers when certain conditions are met with Automation 360.

Integrate your system with SendPulse's Viber chatbot service to get detailed information about your account, followers, variables, flows and chats.

The mobile menu can now be customized separately: set its position and style so that mobile visitors can easily reach the desired section.

Use A/B testing capabilities to compare two or more pop-up versions and determine the most effective one.

Now you can display multiple images on your website as a collage, grid, or carousel to highlight your products, work samples, or reviews.

Add a time limit during which a student will have access to courses. A deadline increases engagement, motivates students not to procrastinate, makes learning more productive and focused.

Students don’t need to return to the course for certificate access. All certificates are now available in a gallery where students can sort, download, or print them.

Engage your course certificate holders in your other online courses to drive sales and earn more. Set up a «Recommended Courses» block if you have multiple courses. This is the easiest way to get those who completed one of your courses back into the sales funnel.

Now you can tailor your Telegram chatbot flows to each subscriber: specify the pause duration until date using a variable of type Date or DateTime and personalize your communication.

Now a student can add multiple domains with courses and switch between them. The app will now display videos that have been added to courses through HTML. We've also worked on other upgrades to make using the app as convenient as it gets.

API methods that allow you to integrate the smart pop-up service with other tools.

Design your landing page, and add the necessary blocks, menus, payment forms, and other elements. And also use ready-made landing page templates from the gallery.

This AI chatbot model is optimized for chat communication, understands its context, more realistically simulates human conversation, and allows you to use the chatbot as an assistant copywriter.

You can now add a drop-down list to your data collection form to allow users to select an option. Even when you add many list items, your custom form will remain convenient and compact.

Set up automatic message flows, send campaigns, accept payments, and automate business processes using Viber chatbots.

Use this integration to add scheduled events from your calendar to a CRM deals and task tracker and the other way around.

A convenient option for lead generation, where radio buttons are added to a data collection form, allowing users to select an option.

Cards are generated using the "API Request" block based on the data array from your server: a list of products, recent articles, or info about discounts. And for Telegram chatbots, you can use message cards also in chatbot campaigns. They are formed manually from text, pictures, and buttons.

You can now create multi-paged responsive websites together with mobile landing pages. Enjoy a convenient block builder, SEO optimization and analytic tools options, a ready-made template library, and integration with other SendPulse marketing automation products.

A sticky bar is a pop-up attached to the top or bottom of the screen. It is displayed at full width and does not move when scrolling.

Students can use the app: to register for courses, have lessons, take tests and do homework, leave questions for experts, and get feedback from them.

Get your courses, lessons, and tests assessed by your students. Get all the reviews and analytics in a separate tab. You can choose whether or not to publish students' reviews and filter which reviews and feedback to other students.

We've added an option to copy lessons and tests between your courses, select and delete multiple files at once. We’ve also added a section with student information in the expert's account.

We've added an image editor to our template builder. Use it to edit images while working on your campaign template.

We have implemented new service features for automating the sales funnel: up to 5 variables in the "Filter" block, triggers for starting section-based flows, an updated builder interface, an option to send flows to the user's primary email address, and other new features.

We have added new triggers to start the funnel and the Action block functionality. These options are focused on working with courses and students. Experts can automate the main steps of the sales funnel and communication.

You can analyze your students’ learning process by tracking payments, student engagement, lesson and test statistics, and the number of granted certificates and unanswered student questions.

We’ve added a DateTime variable for booking day and time, implemented the use of variables on the payment button when specifying the amount, and fixed a flow stop due to an API request error. Updated the settings for skipping user input and extended the bot’s stop time in the "Action" block.

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Now you can launch, pause, or stop your flows right from the app. Work with the flow analytics and filter the needed results. Update the app to test the new functionality.

This integration grants access to artificial intelligence that makes the chatbot's replies more human-like.

Analyze all payment details for your online courses. Use a comfy filter to view the statistics on the required courses, student’s name or surname, payment statuses, and currency.

Now, experts can add assignments to lessons, accept or reject them, add files to assignments, and write comments in response to student work.

Copy elements with all their settings and connections and edit them while viewing statistics.

You can now copy one or more blocks in a flow with settings and links, easily move selected items in the work area, and edit the blocks you want while viewing statistics.

You can schedule sections, lessons, or tests to become available on a specific date or in a specified number of days after the previous ones.

Launch pop-up forms with various scenarios and tailor them to your website visitors’ behavior. We offer over 60 free pop-up templates.

If you copy and transfer a flow, for example, from a Telegram chatbot to a WhatsApp chatbot, you will see hints that highlight possible errors you need to fix.

Now you can accept non-fixed payments to receive donations via your chatbot.

You can add images, videos, audio recordings, and text documents in different formats.

View your students' activity, payment info, online course details, and students' questions.

Now you can edit and delete messages sent by your Telegram chatbot. We have also changed the player for audio files sent by users, which allows you to listen to voice messages using the app.

Make and analyze your calls using the CRM system, monitor your call duration and time, and listen to your call recordings. You can also create deals during incoming and outgoing calls.

Now you can view your deals in a calendar and select a specific period of time (month, week, and day).

Now in SMS, you can add the product card link from your online store and UTM tags without increasing the link length.

We have added the ability of SMS click-through link tracking and the campaign effectiveness analysis.

If you have multiple accounts for accepting payments on one payment service, now you can select accounts while setting up payment methods for a particular bot, landing page, or course.

Use template messages in the WhatsApp chatbots and avoid the 24-hour session time limit. Also, send automatic messages at the right time using A360 and build flows with long pauses.

Using the new filter, you can compare dates with subscriber's variables dynamic values and build communication based on this information.

Create training programs using an online course builder, track the learning process and interact with your students anytime. And also, promote your courses by generating landing pages, and automate sales in a free CRM system.

Select subscribers using checkboxes and send them messages from each necessary chatbot flow.

Now the Telegram and Facebook chatbot functions allow bots to send GIFs, videos, and audio to the chat and recipients to open files in the messenger.

Now bots can accept payments via LiqPay (Privat24).

We’ve created a system Telegram bot that will notify you about important changes in your SendPulse account.

Now you can also use the "Filter," "Random," or "API Request" elements to start your flow and then send a message to users.

Your messages will not be sent to blacklisted numbers, even if they are included in your main sending list.

With this new option, you can exclude certain numbers when sending your campaign to the whole list.

Now you can also use the "Filter," "Random," or "API Request" elements to start your flow and then send a message to users.

You can now check if a bot subscriber is a member of your Telegram group or chat and block or unblock them.

Your bot can request that your subscribers send an image or file and continue the flow once your chatbot gets it.

You can gradually send Viber campaigns to a large contact list by setting up the sending period over the required time. This will reduce the load on your website and customer support team when running marketing campaigns.

Now you can view previously saved versions of your flow in the chatbot builder.

You can use new filters for your chatbot flows and audience: opened chat, incoming messages, unread messages, number of followers on Instagram, last activity, and more.

Send your campaign in equal parts when you need to warm up a new domain, IP address, or improve and maintain your sender reputation.

You can add new addresses to your mailing list when you schedule an email campaign until it is actually sent. Thanks to this option, both old and recently added subscribers will get your scheduled email.

You can add a payment button to chatbots to accept online payments from users with your Mercado Pago account.

A new pricing policy for the WhatsApp Business API with a fee for business-initiated conversations enters into force. The first 1,000 sessions per month are free.

Use a registration form to become a message sender from Scandinavian countries.

Registration of content through a special form ensures fast and high deliverability of messages to Chinese numbers.

Automatically send a message via Instagram Direct to users who commented on your Instagram post or live stream.

We updated the form for submitting international sender names.

Collect leads via a subscription form and transfer them to your CRM to create new contacts and deals.

You can now filter your CRM contacts by variables you’ve created yourself.

Use a form to register your sender name in Turkey.

You can add a payment button to chatbots to accept online payments from users with your Stripe account.

When working with email addresses, you can now check their processing status — whether they are in the downloading, copying, or transferring stage.

You can view and filter information about completed deals and bring these deals back to work.

In the payment system integration section, you can filter payments by date and view the number of payments and their amount.

You can now accept online payments for your products from your pages via PayPal, Fondy, Stripe, and other payment systems.

You can add a payment button to the chatbot of your Robokassa store for accepting user payments.

You can transfer different variables to your SendPulse account every time a user subscribes to your chatbot via a widget or link.

If you have a product catalog in Facebook Commerce Manager, you can add a product card to your WhatsApp chatbot messages.

There is now a data dashboard that provides full visibility into your pipelines, deals, and assigned team members.

You can divide your bot flow based on new filters: whether a user follows your Instagram profile, days of the week, and the time a certain element was triggered. For example, you can use this option to send specific auto-replies to users interacting with your bot outside working hours or on weekends.

If a sender gets excessive complaints, their email campaign won't be blocked automatically but will be sent slower.

For you not to waste your time creating a new web push notification, you can copy an existing one from the list of sent or scheduled campaigns.

We’ve added the possibility to add multiple contacts to one deal.

Using our public API for Instagram chatbots, you can integrate your system with our chatbot service to collect information about accounts, bots, subscribers, variables, flows, and chats. You can also create campaigns, launch flows, and assign and remove variables and tags.

You can now send your triggered web push messages faster with fewer blocks.

We’ve added the possibility to edit sent messages in your Telegram chats.

Now you can import a list of contacts with fields to your CRM to add new contacts or change information in existing contacts.

Now you can integrate your system with CRM from SendPulse using our API.

To make your work with deals easier, you can specify what fields to hide or show in your list.

Now we provide more data for you to analyze and improve your website conversions and sales.

Now you can send chatbot auto-replies in Direct to users every time they mention your company in their Stories.

You can now send Viber service messages only using registered templates.

To change anything in your scheduled email campaign, you had to delete it and create a new one. Now, you can edit such an email whenever you need.

Your service messages are now sent faster, as they are no longer waiting to be sent in the general SMS queue.

Now you can show and hide variables in the contact list.

You can export all your CRM contacts and their information manually or automatically to mailing lists.

Add a payment button and you can continue working with the client after payment because the contact will be automatically added to the CRM funnel.

Customize the style of your subscription form. Add its display conditions, field character limits, and more.

We automatically generate a free SSL certificate when you connect your site’s domain. The page becomes secure, and visitors can safely submit their sensitive information to your server.

You can now create a QR code and place it on presentations, business cards, billboards, etc., to redirect users to your landing page.

You can now generate new leads on your website and automatically transfer them as contacts to your CRM.

We implemented the option that allows you to add additional events for analytics, install widgets, or embed any third-party script to your site.

You can now use a "Countdown" element to add a customizable timer to your site and a "FAQ" element to answer visitors’ common questions about your services, prices, and so on.

We added a file manager that allows you to manage the images added through the website builder.

You can now add multiple images and videos to the “Gallery” element to create a carousel.

Now your bot can continue the flow without waiting for the user's response. You can also set up a specific period to wait for user response.

You can use buttons to connect your chatbot flows — it’s allowed to add up to 3 buttons.

Add comments manually to the deal card or the contact card.

We added settings to adjust your site width. You can set up the minimum width of 420 px and the maximum of 780 px. When you select the maximum width for the desktop version of your site, it also adapts for mobile devices.

If a contact has several chatbots, you can choose a relevant chatbot for communication.

A new "Timer" element is available with the PRO plan and above.

The Facebook meta tag has appeared in PRO tariffs and above.

Add new free domains pppromo.com.br, and sitepulse.com.br for publishing sites.

Now you can specify instant messengers and filter contacts in the contact card.

The integration helps you set up a target action of the chatbot message and fixate it like the finished deal and the contact in your CRM.

You can connect your number to the WhatsApp Business API using your Facebook Business account in just 5 minutes.

We extend the list of free domains for publishing sites.

This element allows you to randomly divide your chatbot flow into scenarios. You can customize the recipient group size for each option.

The list of unique subscribers allows you to track the number of recipients of your email within a month from the moment your pricing plan has been activated.

You can filter contacts by adding a period, owner, contact detail, source, messenger type and name, tag, etc.

You can now automate the process of communicating with your customers on WhatsApp by setting up campaigns and chatbots.

Depending on your contact tags, you can create and send relevant emails with different content to your subscribers.

Build your landing pages and promote by sending the link to your subscribers through email, SMS, or chatbot messages. Publish them for free with an offered domain or connect your unique domain to increase brand awareness and get more website visitors. 

You can now see particular flows where a user is in the sending queue. It’s possible to remove them from this queue or launch a chatbot flow manually.

Now you can transfer money from your main balance to your balance in our Viber service.

This option will give you more flexibility in your chatbot flows — send messages to subscribers after a fixed time without waiting for interactions.

Our new app stores all of your bot chats with subscribers in one place, enabling you to keep in touch with them from anywhere.

You can add a checkout button to your chatbot message templates and accept user payments to your PayPal and YooMoney accounts.

You can send POST/GET requests to external systems to get the required data and use it for your chatbot flows.

A new element, “Filter,” will allow you to branch your flow based on different criteria: variables, tags, campaigns received, etc. You can combine different filter conditions.

Using our public API for chatbots, you can collect information about accounts, bots, subscribers, variables, flows, and chats. You can also create campaigns, launch flows, and assign and remove variables and tags.

Multi-factor authentication secures access to your account. Authorization can be set up via SMS or with the help the Google Authenticator app.

We’ve launched another communication channel so that you can use our chatbot builder to create a multifunctional Telegram chatbot. It can reply to your customer questions and collect their data.

We’ve added a possibility to create polls and gather and store user data to use it in your next messages.

We’ve launched a full-fledged chatbot builder that allows you to create auto-reply flows based on keywords and time. To connect flow elements, you can use buttons and quick replies.

The first version of our messenger section: subscription widgets, chats with subscribers, chatbot campaigns, and bot auto-replies in Facebook Messenger.