How to incorporate Instagram chatbots into your marketing campaigns using SendPulse
Turn your chatbot into a powerful sales channel. Integrate with payment solutions and showcase your product cards with payment buttons so that customers can quickly and securely place orders right in their chat.
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All pricing plans, including the free one, come with prebuilt flow templates suitable for different niches.
Create your chatbot architecture and logic structure, developing a detailed scenario with the messages you want to send. First, specify the keywords or events that will trigger auto-replies. Then, use different chatbot elements to set up rules and conditions for displaying and sending your chatbot messages.
Send requests to third-party systems and get information to display directly in messages to your subscribers. For example, if you are aware of the subscriber city, you can send weather forecasts, or if you know the product name your customer has been looking for, display the search results in your chatbot.
Receive information from your subscribers by adding the “User input” element to your chatbot flow. Later you can use this information to personalize your messages and segment your audience.
Use different types of content in your messages to make your communication with subscribers more effective and show your product or service at its best.
With OpenAI's ChatGPT language model, your chatbot can interact with subscribers while you generate content for your flows.
OpenAI's speech recognition system, Whisper, allows your subscribers to send voice messages and receive instant replies. You will be able to see subscribers' voice messages and their transcriptions to send test replies, making your interactions easier.
Once you create your Instagram chatbot, our system will automatically generate a bio link page using which visitors can subscribe to your bot. Share a link to this page on social media and in emails to effortlessly attract new subscribers.
Answer your subscribers using our mobile app. With the app, you can easily support several chats and manage your chatbots on the go.
Log into your SendPulse account, go to the “Chatbots” tab, and add the Instagram page you want to set up a chatbot for.
Chatbots are beneficial for any business. If you get hundreds of similar questions and deal with dozens of orders through your DMs on Instagram, you can make your work a lot easier with the help of a chatbot. You do not have to hire a person to reply to direct messages on Instagram — you can easily automate this routine process.
First, you need to create a chatbot flow based on your subscriber actions, such as placing an order, returning or exchanging an item, or asking questions. Once you do, every time your users make a targeted action, a chatbot will interact with them and help to solve their queries. Moreover, Instagram chatbots can send information about your customers to your CRM according to the filters you apply.
With an Instagram chatbot, you do not have to hire a live agent who processes your orders through direct messages — allowing your business to save time and money. The chatbot works 24/7 without a break and responds to every user immediately. It can help you clear up any issues your customers may have, minimizing or eliminating the barriers to purchases and reducing customer churn.
Create a trigger for sending an automated flow — it could be keywords people usually type when sending questions to your chat or any event, like a subscription to your page. Then, create a scenario for your chatbot, setting up conditions for sending each message.
Go to “Account settings,” open “Users,” and click “Invite a new user.” Read a step-by-step instruction on how to distribute access to users in your SendPulse account.
Learn more about subscriptions for chatbot service on our pricing page.
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