SendPulse is a one-stop marketing and sales automation platform. With SendPulse, you can create landing pages, build a subscriber base, send email, web push, and SMS campaigns, create Instagram, WhatsApp, Facebook, and Telegram chatbots to close more sales, and manage your sales using CRM.

  • 22.09.2023

    Change deal statuses in chatbot flows

    From now on, you can edit previously created deals within the same flow. Change your deal status when a specific action is performed, for instance, when creating a request that a manager must approve.

  • 30.08.2023

    New standard “Catalog order” WhatsApp flow

    Once users place orders using your WhatsApp catalog, an automated “Catalog order” chatbot flow will be triggered. By default, it contains the “Action” element with the “Notify me” command and an automated response to a user.

  • 30.08.2023

    Waiting for a user’s video response

    Going forward, once a user sends a video file to your chatbot, your flow will be continued. Also, you can now reassign your deal right in the chat.

  • 29.08.2023

    Generating chatbot subscription pages automatically and using chatbot flow templates

    From now on, gathering chatbot subscribers will become easier: once you set up a new chatbot, our system will automatically generate a bio link page with a subscription button. You should also try our chatbot flow templates for different topics, tasks, and messaging platforms.

  • 07.08.2023

    Connect ChatGPT-16K from OpenAI to your bots

    Generate human-like responses in chats and personalize them based on the conversation topic and previous user messages using the new GPT-3.5-turbo-16k model.

  • 30.06.2023

    Speech recognition in chatbots

    Leverage OpenAI's automated speech recognition system, Whisper, to enable subscribers to send voice messages via your chatbot and receive instant replies.

  • 27.06.2023

    Free WhatsApp link generator

    Generate a WhatsApp link so that customers can contact you in one click. Add a pre-made message that users can click and trigger your chatbot flows.

  • 22.06.2023

    Live chats 🔥

    Add a live chat to your website and integrate it with chatbots to be in touch with potential and current customers 24/7. Online chat is integrated with other services of the SendPulse ecosystem.

  • 21.06.2023

    AI chatbot flow generator

    Be the first to build chatbot flows with AI! Describe what your scenario should look like and specify how many messages you want it to include. In just a few minutes, you’ll be able to launch a ready-made Facebook Messenger, Instagram, Viber, WhatsApp, or Telegram chatbot flow.

  • 12.05.2023

    Working with CRM deals and contacts through the chatbot

    From now on, you can view the list of current deals, edit existing deals and change their statuses, as well as create new ones in the chat mode of the contact profile. You can also work with linked CRM contacts.

  • 09.05.2023

    Editing scheduled chatbot campaigns

    From now on, you can make changes to previously planned campaigns to make automated communications even more convenient. You can edit the newsletter’s content and its sending time.

  • 03.05.2023

    A new chatbot trigger

    Select the "Incoming message contains" trigger type to start the flow right after the keyword is present in the subscriber's message.

  • 17.04.2023

    Public API for Viber chatbots

    Integrate your system with SendPulse's Viber chatbot service to get detailed information about your account, followers, variables, flows and chats.

  • 16.03.2023

    Pause with a dynamic date

    Now you can tailor your Telegram chatbot flows to each subscriber: specify the pause duration until date using a variable of type Date or DateTime and personalize your communication.

  • 07.03.2023

    The ChatGPT model within chatbots and OpenAI integration

    This AI chatbot model is optimized for chat communication, understands its context, more realistically simulates human conversation, and allows you to use the chatbot as an assistant copywriter.

  • 22.02.2023

    Viber chatbots

    Set up automatic message flows, send campaigns, accept payments, and automate business processes using Viber chatbots.

  • 15.02.2023

    Message Cards in chatbot flows

    Cards are generated using the "API Request" block based on the data array from your server: a list of products, recent articles, or info about discounts. And for Telegram chatbots, you can use message cards also in chatbot campaigns. They are formed manually from text, pictures, and buttons.

  • 21.12.2022

    Updates in chatbots

    We’ve added a DateTime variable for booking day and time, implemented the use of variables on the payment button when specifying the amount, and fixed a flow stop due to an API request error. Updated the settings for skipping user input and extended the bot’s stop time in the "Action" block.

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  • 12.12.2022

    Chatbot integration with GPT-3

    This integration grants access to artificial intelligence that makes the chatbot's replies more human-like.

  • 27.10.2022

    Flow conversion

    If you copy and transfer a flow, for example, from a Telegram chatbot to a WhatsApp chatbot, you will see hints that highlight possible errors you need to fix.

  • 18.10.2022

    Accepting donations via chatbots

    Now you can accept non-fixed payments to receive donations via your chatbot.

  • 21.09.2022

    SendPulse Chatbots app update

    Now you can edit and delete messages sent by your Telegram chatbot. We have also changed the player for audio files sent by users, which allows you to listen to voice messages using the app.

  • 15.08.2022

    Multi merchants from one payment system

    If you have multiple accounts for accepting payments on one payment service, now you can select accounts while setting up payment methods for a particular bot, landing page, or course.

  • 05.08.2022

    Template messages in WhatsApp chatbot

    Use template messages in the WhatsApp chatbots and avoid the 24-hour session time limit. Also, send automatic messages at the right time using A360 and build flows with long pauses.

  • 27.07.2022

    Filter for dynamic dates

    Using the new filter, you can compare dates with subscriber's variables dynamic values and build communication based on this information.

  • 18.07.2022

    Send messages for a manually selected audience

    Select subscribers using checkboxes and send them messages from each necessary chatbot flow.

  • 07.07.2022

    GIF, video, and audio files in a chat

    Now the Telegram and Facebook chatbot functions allow bots to send GIFs, videos, and audio to the chat and recipients to open files in the messenger.

  • 25.05.2022

    Payment integration in chatbots with Liqpay

    Now bots can accept payments via LiqPay (Privat24).

  • 16.05.2022

    Notifications about user actions

    We’ve created a system Telegram bot that will notify you about important changes in your SendPulse account.

  • 13.05.2022

    New filter by payments for Telegram

    Now you can also use the "Filter," "Random," or "API Request" elements to start your flow and then send a message to users.

  • 04.05.2022

    Separate flow start block

    Now you can also use the "Filter," "Random," or "API Request" elements to start your flow and then send a message to users.

  • 28.04.2022

    Extended functionality for Telegram groups and chats

    You can now check if a bot subscriber is a member of your Telegram group or chat and block or unblock them.

  • 21.04.2022

    Requesting images and files from a user

    Your bot can request that your subscribers send an image or file and continue the flow once your chatbot gets it.

  • 30.03.2022

    Flow history

    Now you can view previously saved versions of your flow in the chatbot builder.

  • 09.03.2022

    New filters

    You can use new filters for your chatbot flows and audience: opened chat, incoming messages, unread messages, number of followers on Instagram, last activity, and more.

  • 10.02.2022

    Integration with Mercado Pago for online payments

    You can add a payment button to chatbots to accept online payments from users with your Mercado Pago account.

  • 01.02.2022

    Changes to WhatsApp pricing policy

    A new pricing policy for the WhatsApp Business API with a fee for business-initiated conversations enters into force. The first 1,000 sessions per month are free.

  • 12.01.2022

    More triggers for Instagram bots

    Automatically send a message via Instagram Direct to users who commented on your Instagram post or live stream.

  • 16.12.2021

    Integration with Stripe for online payments

    You can add a payment button to chatbots to accept online payments from users with your Stripe account.

  • 09.12.2021

    Payment statistics and filter

    In the payment system integration section, you can filter payments by date and view the number of payments and their amount.

  • 03.12.2021

    Integration with Robokassa for accepting payments

    You can add a payment button to the chatbot of your Robokassa store for accepting user payments.

  • 02.12.2021

    Transferring variables when subscribing to a chatbot

    You can transfer different variables to your SendPulse account every time a user subscribes to your chatbot via a widget or link.

  • 01.12.2021

    Product cards for WhatsApp

    If you have a product catalog in Facebook Commerce Manager, you can add a product card to your WhatsApp chatbot messages.

  • 25.11.2021

    New chatbot filters

    You can divide your bot flow based on new filters: whether a user follows your Instagram profile, days of the week, and the time a certain element was triggered. For example, you can use this option to send specific auto-replies to users interacting with your bot outside working hours or on weekends.

  • 05.11.2021

    Public API for Instagram chatbots

    Using our public API for Instagram chatbots, you can integrate your system with our chatbot service to collect information about accounts, bots, subscribers, variables, flows, and chats. You can also create campaigns, launch flows, and assign and remove variables and tags.

  • 07.10.2021

    Editing sent messages in Telegram

    We’ve added the possibility to edit sent messages in your Telegram chats.

  • 22.09.2021

    The “Story mention” trigger for Instagram bots

    Now you can send chatbot auto-replies in Direct to users every time they mention your company in their Stories.

  • 10.06.2021

    Continuing a flow without a user’s response

    Now your bot can continue the flow without waiting for the user's response. You can also set up a specific period to wait for user response.

  • 09.06.2021

    Buttons in WhatsApp bot flows

    You can use buttons to connect your chatbot flows — it’s allowed to add up to 3 buttons.

  • 20.05.2021

    Seamless WhatsApp connection

    You can connect your number to the WhatsApp Business API using your Facebook Business account in just 5 minutes.

  • 11.05.2021

    The “Random” element

    This element allows you to randomly divide your chatbot flow into scenarios. You can customize the recipient group size for each option.

  • 22.04.2021

    New communication channel: WhatsApp chatbots and campaigns

    You can now automate the process of communicating with your customers on WhatsApp by setting up campaigns and chatbots.

  • 12.03.2021

    Launching chatbot flows for an individual subscriber

    You can now see particular flows where a user is in the sending queue. It’s possible to remove them from this queue or launch a chatbot flow manually.

  • 18.02.2021

    Connecting messages in your chatbot flow without using buttons

    This option will give you more flexibility in your chatbot flows — send messages to subscribers after a fixed time without waiting for interactions.

  • 12.02.2021

    SendPulse Chatbot App for iOS and Android

    Our new app stores all of your bot chats with subscribers in one place, enabling you to keep in touch with them from anywhere.

  • 21.12.2020

    User payments in chatbots

    You can add a checkout button to your chatbot message templates and accept user payments to your PayPal and YooMoney accounts.

  • 08.09.2020

    The "API Request" element

    You can send POST/GET requests to external systems to get the required data and use it for your chatbot flows.

  • 13.08.2020

    The “Filter” element

    A new element, “Filter,” will allow you to branch your flow based on different criteria: variables, tags, campaigns received, etc. You can combine different filter conditions.

  • 22.07.2020

    Public API for chatbots

    Using our public API for chatbots, you can collect information about accounts, bots, subscribers, variables, flows, and chats. You can also create campaigns, launch flows, and assign and remove variables and tags.

  • 07.04.2020

    New communication channel: Telegram chatbots

    We’ve launched another communication channel so that you can use our chatbot builder to create a multifunctional Telegram chatbot. It can reply to your customer questions and collect their data.

  • 02.03.2020

    Waiting for the subscriber’s input data

    We’ve added a possibility to create polls and gather and store user data to use it in your next messages.

  • 04.05.2019

    Chatbot builder

    We’ve launched a full-fledged chatbot builder that allows you to create auto-reply flows based on keywords and time. To connect flow elements, you can use buttons and quick replies.

  • 14.02.2019

    Campaigns and chats in Facebook Messenger

    The first version of our messenger section: subscription widgets, chats with subscribers, chatbot campaigns, and bot auto-replies in Facebook Messenger.

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