Contact management

Last Updated: 10.06.2024

Mailing lists help you create and keep your client base up to date. In your mailing lists, you can add subscribers’ personal data and other details, such as their city or order number, to segment and personalize your campaigns.

Last Updated: 31.01.2026

You can add contacts to your mailing lists using different SendPulse tools to keep in touch with clients through campaigns.

Last Updated: 15.01.2026

Use contact management tools in a mailing list to control subscribers’ engagement, data, and ability to receive email campaigns.

Last Updated: 04.12.2023

Inactive contacts are email addresses that cannot receive your campaigns or have not interacted with your emails for a long time. Managing such contacts helps maintain a clean mailing list and control how these addresses are stored or removed.

Last Updated: 15.01.2026

Use the mailing list view to manage contacts stored in the Email section. This helps you understand your audience and assess contact availability, engagement, and mailing list health before running an email campaign.

Last Updated: 08.02.2024

Segmentation helps you take into account the engagement and preferences of your recipients to work with each of them individually.

Last Updated: 05.03.2026

Segments show groups of contacts in your mailing list based on selected conditions. Use them to identify audiences such as recently added subscribers, active readers, or contacts who have not interacted with recent campaigns.

Last Updated: 03.03.2026

Use segment actions to manage the contacts included in a selected list. For example, you can export segment contacts to a file, or transfer them to CRM, copy or move them to another mailing list, or delete them from the current list.

Last Updated: 04.12.2023

You can remove mailing lists you do not use from your account and shorten your contact lists. Inactive mailing lists are lists that you have not sent campaigns to or that you have not added new email addresses to in the last 3 months.

Last Updated: 05.12.2023

The SendPulse email service follows an anti-spam policy, that’s why mailing lists need to be activated. You must provide information about the list of email addresses so we can make sure that you collected it honestly, and your subscribers agreed to receive emails from you.