Additional Features

How to use additional features to enrich users’ chatbot experience

  • How to Use the “SendPulse Notifications” Bot

    Last Updated: 24.05.2023

    With the “SendPulse Notifications” bot, you can set up notifications for your chatbot admin about triggered flow elements and receive and reply to messages from subscribers. This allows you not to miss requests from customers and give them feedback promptly.

  • How to Copy a Chatbot Flow from One Messaging Platform to Another

    Last Updated: 15.03.2023

    Chatbots allow you to answer common questions from your users, guide them, receive requests, and transfer data for further processing. Your message flow scenario determines the sequence in which messages and user action buttons are displayed.

  • How to Use Modifiers for Variables

    Last Updated: 20.04.2023

    With SendPulse, you can use modifiers for chatbot variables to transform their value according to the rules you set. For example, you can format text, dates, phone numbers, and URLs.

  • How to Use Regular Expressions in Chatbots

    Last Updated: 21.02.2023

    Regular expressions are patterns that you can use when the preset validation methods are insufficient to compare a value received from a subscriber with a template value.

  • How to Add a Link to a Calendar Event in a Chatbot

    Last Updated: 27.02.2023

    You can add an event link from Google and other calendars to SendPulse chatbot so that users can add your events to their calendars. For example, when booking a table in a restaurant or announcements of various events — webinars, master classes, or starting a promotion in a store.

  • How to Сopy a Flow to Another Chatbot

    Last Updated: 15.03.2023

    You can copy a flow script from one chatbot to another chatbot for the same messenger (Facebook Messenger, Telegram, WhatsApp or Instagram).

  • How to Launch a Bot with an A360 Event

    Last Updated: 21.02.2023

    You can send a message to a user in a messenger with confirmation of their reservation or order: order number, quantity of products, name of each product, etc.

  • How to Launch a Bot via a Link or QR code

    Last Updated: 21.02.2023

    You can create a link to start your chatbot flows. When a user follows your link, a messenger chat opens and your trigger flow will launch.

  • How to Manage Chatbots

    Last Updated: 21.02.2023

    In this section you can learn how to manage chatbots: disconnect pages, unlink an account and refresh permissions. Also, we’ll show you how to enable new pages from your linked account or link a new account after unlinking your previous account.

  • How to Send a Campaign Using Segmentation

    Last Updated: 21.02.2023

    Based on the subscriber data that you have, you can send campaigns to specific categories of your larger audience. A properly segmented campaign is more relevant to the selected group of recipients. Because segmented campaigns are personalized and highly relevant, they have a greater response rate than a standard campaign.

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