Additional features

Last Updated: 12.01.2026

When managing automated flows, you may sometimes run into situations where an outdated template loads in a flow or dynamic data doesn’t populate correctly. These issues are usually related to template updates or incorrect use of variables.

Last Updated: 31.12.2025

You can see which step of your flow a contact is currently in. For example, you may need to check this to investigate cases where a contact reports not receiving an email.

Last Updated: 31.12.2025

Contacts enter your flow through its starting element and progress based on your configured scenario. In some cases, contacts may wait in a queue while actions are being processed. They may also stop in an element due to sending time settings, expired pricing plans, or a pending moderation.

Last Updated: 12.01.2026

You can send emails in an automated campaign only on specific days of the week and set a preferred sending time.

Last Updated: 28.12.2023

The number of completed series in automation indicates the number of contacts, to whom, no more messages from this automation can be sent.

Last Updated: 28.12.2023

When you pause automation, new contacts will not be added to the automation queue on start by condition.

Last Updated: 12.01.2026

You can stop an automated flow for all of your contacts by pausing it. Other than that, you stop an automated flow for a specific email address. When you stop automated emails for a contact, the system removes them from all sending queues in every element of your selected flow.

Last Updated: 24.12.2025

When flows run, the system pauses or continues contact progress in your flow based on your pricing plans and your account balance. This ensures that flows operate correctly.