Automation Flow Statistics

How to view statistics for an automation flow

The service collects statistics on every block of an automation flow. To see statistics, open an automation flow and switch to the “Statistics” tab.

 

On the “Statistics” tab you can see:

  • a chart of flow launches and completed series;
  • general statistics on message blocks (email, push, SMS);
  • detailed statistics on every flow block.

 

The flow blocks on the “Statistics” tab are displayed in the order they were added to the flow. If you edit the flow and add new blocks to it, the new blocks will be displayed at the end of the blocks list.

On clicking a flow block, a sidebar opens. In the sidebar, you can see information about the block settings, statistics and a list of contacts for who the block has been launched.

 

Filtration of statistics data

You can view data for a certain period of time, select what flow blocks to show, and filter a list of recipients in a block sidebar.

How to filter statistics data by time

On the “Statistics” tab, click the “Filter” button.

Select the period you want to review the statistics for and click “Ok.”

 

After you apply the filter settings, the launches graph and message blocks for the specified period only will be displayed.

Note: if you set a filter by time, it is applied on the “Statistics” tab and on a message block sidebar. That is, the list of the recipients in a block sidebar will be filtered according to the time settings specified on the statistics page.

How to filter flow blocks

Scroll down to the blocks list.

Open the “Show” drop-down list.

Select what blocks to display from the available options.

 

How to filter a list of recipients

Open a sidebar for a desired flow block.

Switch to the “List of recipients” tab.

Click the “Filter” button. Set the filter criteria and click “Ok.”

 

Export of statistics data

You can export general statistics for an automation flow and a list of recipients for a separate block.

How to export statistics for an automation flow

On the “Statistics” tab, apply any filter, either by time or by blocks or both. After that, the “Export” button will appear above the launches chart.

 

Click the “Export” button.

A CSV file will download on your device.

How to export a list of recipients

Open a sidebar for a desired flow block.

Switch to the “List of recipients” tab.

Click the “Export” button.

 

You can export data to a mailing list or to a file.

When exporting data to a mailing list, select a mailing list and click “Export.”

 

Only unique contacts are exported to a mailing list.

When exporting data to a file, select a file format.

You can export either all contacts from the list or unique contacts only. To export unique contacts only, select the “Only unique contacts” check box.

Click “Export.”

 

If you want to export a list of recipients with additional information stored in variables, select the “Extended export” check box and click “Export.” An extended report is sent to an email address, your SendPulse account is registered to.

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