Products

  • Digital product basics

    Last Updated: 07.07.2026

    Digital products are intangible goods, such as eBooks, music, or online courses. In SendPulse’s CRM system, you can create product cards, sell digital products online, and automatically deliver files or links after payment.

  • Subscription basics

    Last Updated: 02.07.2026

    A subscription is a recurring payment model for a digital product or service that is charged automatically on a fixed schedule. Use subscriptions to sell ongoing access to courses, paid communities, memberships, or any other digital product, without asking the customer to pay manually each time.

  • Hide products

    Last Updated: 20.02.2026

    Use visibility settings in the CRM system to make a product temporarily unavailable for purchase on your website without deleting it from your catalog.

  • Сreate a subscription

    Last Updated: 20.01.2026

    Subscriptions automate recurring payments for digital products and services. They help you manage subscriptions, monitor subscriber activity, and keep subscription data synchronized with your CRM.

  • Add a product tax

    Last Updated: 28.11.2025

    Use taxes to include mandatory charges in your product prices. This makes the total cost clear to buyers as they browse and purchase items. After checkout, the system sends tax data to your payment provider and analytics tools.

  • View products in deals

    Last Updated: 13.08.2025

    When a customer places an order on your website or follows a payment link, the CRM system creates a deal with your selected name and linked contact. In the Products and Payments tabs, the deal will show purchase details.

  • Add a physical product

    Last Updated: 31.08.2024

    Use the Products section to create product records for physical products and manage your online store catalog in your CRM.

  • Add a digital product

    Last Updated: 07.07.2026

    In the Products section, you can create digital products with downloadable files or links that customers receive after payment. You can also manage product sales in your CRM.

  • Use categories

    Last Updated: 31.08.2024

    Categories in the Products section can help you organize and manage your stock more efficiently and find what you need quickly.

  • View products

    Last Updated: 20.01.2026

    In the Products section, you can find and view your products. Let’s talk about the filters that can help you find products quickly and the product data you can view.

  • Add hidden product fields

    Last Updated: 01.07.2025

    Hidden fields store data that's not visible to visitors on your product pages. They're designed to send metadata to external tools, such as payment systems, that you've integrated.

  • Manage products

    Last Updated: 31.08.2024

    To effectively manage products in the CRM system, you can edit their characteristics and move them between categories. This will help keep the data up-to-date, optimize information organization, and simplify the search process.

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