Integrate Rozetka with the CRM system
Use this integration to sync products, orders, and contact details between Rozetka and SendPulse's CRM system.
For example, every time a customer places an order on Rozetka, the CRM system automatically creates a deal using this customer's details and order information.
Let's talk about how to install the Rozetka app and sync it with SendPulse.
Install Rozetka
In SendPulse, go to the App directory > Applications. Find Rozetka and click Install. Grant access to the CRM system and click Grant consent.
To remove Rozetka, on the list of installed apps, click the three dots next to the app and select Delete.
Connect your store
Go to My apps > Installed and select Rozetka. Enter your Rozetka seller account login credentials and click Connect.
Set up the integration
Synchronize products, orders, and contacts between SendPulse's CRM system and your Rozetka store.
To get started, configure product category mapping. Match each Rozetka category with a corresponding CRM category.
Products
Map Rozetka and CRM categories to ensure products are assigned as intended.
On the Integration settings page, go to the Products tab. In Category mapping, map CRM and Rozetka categories. In the CRM category and Rozetka category fields, select the categories you want to map.
To add more categories, click Add category.
Once you're done, click Save.
Next, you can configure the following product synchronization options:
| Products sync to Rozetka | Manually transfers new products or their updates from the CRM system to Rozetka.
To synchronize products manually, click Run now. |
| Products sync to CRM | Manually transfers new products or their updates from Rozetka to the CRM system.
To synchronize products manually, click Run now. |
| Automatic products synchronization | Automatically transfers new products or their updates from Rozetka to the CRM system every 6 hours. |
You cannot delete products through the integration. To avoid re-synchronization, delete products manually in the CRM system and on Rozetka.
Rozetka may reject products if the required category fields are not filled in. Add the required properties in your product card.
Once you're done, click Save.
Orders
Configure order data mapping between your Rozetka store and the CRM system to ensure accurate data transfer.
You can configure the following order synchronization options:
| Contacts and orders synchronization | Manually transfers new orders or their updates from Rozetka to the CRM system.
To synchronize orders manually, click Run now. |
| Automatic orders synchronization | Automatically transfers new orders or their updates from Rozetka to the CRM system every 15 minutes. |
To synchronize orders from Rozetka, fill in the following fields:
| CRM pipeline |
Select a CRM pipeline and a deal stage where deals will be created using Rozetka orders. Make sure that the team members who will manage these deals have access to your selected pipeline. |
| Deal name | Enter a deal name for orders from Rozetka. |
| Responsible | Select a team member who will be assigned to new deals. |
In the Deal properties mapping section, you can also map Rozetka order fields to CRM deal fields.
Once you're done, click Save.
View imported data
In the CRM system, you can view products, orders, and contact details imported from your Rozetka seller account.
To view products imported into SendPulse, go to CRM > eCommerce > Products. You can also view imported products in your deals.
To view orders imported into SendPulse, go to CRM > Deals. Select the pipeline you added when setting up the integration, and find the deal with the name you entered. You can also view the deal history in your deal card.
To view contacts imported into SendPulse, go to CRM > Contacts.
Last Updated: 21.07.2026
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