Action element

Last Updated: 03.04.2026

The Split your contacts action in Automation divides contacts at this step into two branches with different flow paths. Use it to run A/B tests — for example, send two versions of an email to different audience segments and compare performance.

Last Updated: 03.04.2026

The Notify me in Telegram action in Automation sends an instant notification to your Telegram account when a contact reaches this point in your flow. Use it to monitor events in real time, such as when a contact doesn't open an email or a deal stalls at payment.

Last Updated: 03.04.2026

The Send email to my address action sends an automated notification to your own email address when a contact reaches this point in the flow. Use it to get notifications about new leads, purchases, or any other event that requires a manual follow-up.

Last Updated: 03.04.2026

The Change variable action helps you update a contact's variable value at a specific point in your flow. Use it to record key events in a contact's journey, such as adding order details after a purchase, changing a deal assignee, or raising the counter value.

Last Updated: 17.07.2025

With the help of the Action element, you can make the contact undergo different processes when they get to the element.

Last Updated: 17.07.2025

With the help of the Action element, you can make the contact undergo different processes when they get to the element.

Last Updated: 17.07.2025

With the help of the Action element, you can make the contact undergo different processes when they get to the element.

Last Updated: 02.04.2024

A webhook is a mechanism for notifying a system about events. Using webhooks in Automation 360 is a way to notify your system about events that happen.

Last Updated: 21.10.2025

Formulas can help you calculate values in variables of the Number and Date types. This way, you can automatically determine the next event date, measure the time span between dates, or process numeric values.