How to block and unblock a student in the Courses section

You can block student contacts from the Courses section so that they cannot re-register and take your courses. Also, blocked students are not included in your pricing plan.

In this article, we will talk about how to block and unblock a student.

How to block a student

To block a student, open their card, and click Block. Then, confirm the action in the next window.

After you block a student, the information about their course completion will be deleted from their contact card in the CRM section, and they will also be removed from your list of students in the Courses section. Your course will not be displayed in this student's account, and they will not be able to sign up for it on your course website.

How to unblock a student

To unblock a student or view the list of blocked contacts, go to the Blocked students tab. Also, using the filter, you can select students by certain parameters.

Find the contact, and click Unblock.

If you want to add this student back to your course after unblocking them, send them an invitation through your personal account.

You can also unblock multiple students. To do this, select them in your list, or use the filter. Click Unblock in the upper panel, and confirm the action.

Last Updated: 09.08.2024