Message element

How to create a chatbot flow scenario and work with elements

  • The Message element in chatbots

    Last Updated: 23.06.2025

    This element is used to create messages of any type or collect data.

  • Accept recurring payments

    Last Updated: 02.07.2026

    Use recurring payments to automatically charge subscribers for digital products and services created in your CRM, directly from a chatbot. Add a subscription product card to your chatbot flow once, and the payment provider automatically charges customers each billing period.

  • Accept chatbot payments

    Last Updated: 13.05.2024

    Implement payment for products in one click - add a payment button a message based on your chatbot scenario and automate the purchase process.

  • The CRM Product element in chatbots

    Last Updated: 24.02.2026

    Use the CRM Product element to show product cards as chatbot messages and automate the checkout process. For example, you can add a CRM product or subscription to a chatbot flow so that customers can complete their purchase using your selected payment provider.

  • The Button element in chatbots

    Last Updated: 31.01.2025

    This element is used to interact with chatbot subscribers. Using buttons, you can engage your chatbot subscribers and set your scenario’s direction.

  • The Waiting for subscriber's response element in chatbots

    Last Updated: 21.06.2024

    A user input element will help you gather and store data from your subscribers to further segment them and target the right audience with personalized messages.

  • The Text element in chatbots

    Last Updated: 23.06.2025

    This element is used to communicate with users to inform or guide them.

  • The Quick Replies element in chatbots

    Last Updated: 02.07.2026

    Quick replies are prompts that disappear when clicked. You can use them to add more user interaction elements and link them to other elements and individual scenario branches.

  • Media elements in chatbots

    Last Updated: 18.09.2024

    You can add various media elements to make your chatbot communication more engaging. This can enhance user experience and help you convey your message through audio and visual content.

  • The Carousel element in chatbots

    Last Updated: 26.02.2025

    This element is used to create a carousel of up to 10 cards. For example, it can be used to showcase various products. You can add an image, title, and button to every card.

  • Use chatbot builder elements

    Last Updated: 09.09.2024

    With SendPulse, you can create a chatbot that will greet your new subscribers, assist users, sell products, as well as collect and filter data and send it to you for further processing. All of your flow elements can be dragged to the working field by left-clicking on them.

Create your own chatbot today