How to Track Your Web Push Campaign Statistics

SendPulse collects statistics on your web push campaigns’ delivery and click-through rates. This helps evaluate the effectiveness of web push campaigns on your website.

In this article, we will talk about how to collect and track statistics in your SendPulse and Google Analytics 4 accounts.

Create a Web Push Campaign

Go to the "Push" section, and click Send PUSH.

Fill in the fields (title, notification text, and notification link), select an image, and add buttons.

Read more: How to Create and Send a Push Campaign.

Set Up Statistics Collection

To collect site statistics on your web push campaigns, enable adding UTM tags to your mailing list.

How to Work with UTM Tags

UTM tags are parameters that allow you to determine your traffic source.

Required UTM tags:

How to Add UTM Tags to Web Push Campaigns

The service provides three ways to use UTM tags in web push campaigns:

• enable all service tags by default;
• set your own value for utm_campaign;
• set your own tags.

To enable all service tags by default, click the settings button, and select the "UTM parameters" checkbox.

When your notification is sent, the utm_campaign=digital value (id of the push campaign), utm_source=sendpulse, and utm_medium=push tags will be added to your link.

To set your own value for a UTM tag, enter your own campaign ID in the "utm_campaign" field, for example, best50%.

When your notification is sent, the utm_campaign=best50%, utm_source=sendpulse, and utm_medium=push tags will be added to your link.

To add custom tags to a link, enter the link with the specified UTM tags in the “Notification Link” field.

To create a link manually, specify the full URL of the page to which your web push notification should lead, and put a question mark at the end of the page link. Specify UTM tags by linking them with the "&" sign.

Example: 

https://best.com/?utm_campaign=best50%&utm_source=sendpulse&utm_medium=push

To create links automatically, use dedicated applications, for example:
UTM tag generator
URL Builder

Make sure the UTM parameters are disabled.

Track Your Statistics

In Your Personal Account

To view overall statistics for all web push campaigns, open the "Push" section, and go to the "Dashboard" tab. It contains information about your number of active subscribers, completed campaigns, delivered notifications, and click-throughs.

The graph displays the information about your campaigns for the current week, including dates and the number of campaigns, sent and delivered notifications, and click-throughs.

To view the information about a specific campaign, go to “Push” > “My Campaigns.” Choose a campaign from the list, and open it.

You can also find the information about browsers, OSs, IP subscribers, and regions. To do this, go to "Push" > "My Websites" tab, and select a site. Open the "Subscribers" tab.

In Google Analytics

On July 1, 2023, standard Universal Analytics properties will stop processing data, and support for Analytics 360 properties will only continue until July 1, 2024. The supported and recommended version is Google Analytics 4.

If you have a Google Analytics counter installed on your website, you can also track your user and traffic acquisition in Google Analytics.

Log in to your Google Analytics account.

To see detailed statistics on click-throughs and user sessions, go to “Reports” > “Life Cycle” > “Acquisition” > “Traffic acquisition.”

In “Acquisition” > “User acquisition,” you can view your users’ demographic data.

The metrics in both sections are built on similar principles. To evaluate your email click-throughs, set “Session default channel group” as your key parameter, and analyze data from the “Mobile push notifications” section.

If you use multiple campaign tools and want to highlight only the SendPulse-generated campaigns, set “Session source / medium” to "sendpulse / push."

Select the “Session campaign” as your key parameter, and find the name that corresponds to your specified utm_campaign label to view campaign statistics.

You can add another column of parameters for analysis. For example, to determine the kinds of devices from which users navigate to your site, click the "+" icon in the table header, and select "Device category."

You can customize the output of all the metrics you want on the “Reports snapshot” page. For example, you can display metrics with data on traffic sources, campaign tags, and user geolocation and then move on to detailed analysis in the relevant sections.

To customize the metrics to be displayed, click the pencil icon in the upper right corner.

Google Analytics metrics can display different data depending on the settings. Check out the Google Analytics 4 documentation to better navigate the service settings.

Last Updated: 28.11.2023