How to Send a Viber Campaign

Creating and sending Viber messages is very simple — you can do it in just two steps.

1. Activate a New Sender Name

In your SendPulse account, open the “EMAIL” tab and click the “Send Viber” button.

Send Viber

Click “Add a new sender name for Viber.”

Add a new sender name for Viber

Fill in the fields on the “Add a new sender name for Viber” page with your information and click “Submit for registration.”

Submit for registration

Activation takes from 7 to 30 days. As soon as the sender's name is active, you can proceed to the next step.

2. Create a Viber campaign

On the “EMAIL” tab, click the “Send Viber” button. The sender's name will be filled in automatically.

Select the message type — promo or service — and add recipients’ phone numbers in the international format manually or choose a list of subscribers from the “Recipients” drop-down list.

Add a subscribers list

Add the message content. The service allows sending text or an image. Besides, you can include variables to your text message.

Set up an action-button in the message. Specify the text to be displayed on the button and a link to a website page where users will be transferred on clicking it.

Action-button setup

Note that when sending a system message, the option to insert an action-button is not available.

Set the lifetime of the message — the period during which the service will try to deliver your message to subscribers that are not available at the moment of sending it. The minimum value is one minute, and the maximum is 24 hours.

Specify the sending time. The campaign will be sent immediately after its creation or scheduled for a specific date and time.

Sending time schedule

The service also offers the option to resend campaigns via SMS if they were not delivered via Viber.

Resend messages via SMS

Once your message is ready, preview the message to understand how it will appear for your subscribers. To do this, click on the phone icon.

Message preview button

If the message is displayed correctly, click “Send.”

Note: €400 monthly fee is the requirement of the official Viber channel.

Start creating your Viber campaign now!

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