Subscription to a plan

A subscription to a plan is an agreement between a user and a service organization, according to which the service organization undertakes to provide the user with a set of services under the terms of the plan, and the subscriber receives the right to use the services and undertakes to pay for these services.

All modern services use auto-renewal of a subscription to a plan. It is set so that after a billing period ends, the provision of services does not stop (in our case, it is sending of automated and mass emails).

There are two billing periods in the SendPulse service:

  • one month
  • one year

It means that once a month (or a year) your card is charged for a chosen plan.

The monthly deduction occurs only in case of a card payment.

How to cancel auto-renewal of a pricing plan

Open the "My subscriptions" page.

Select the pricing plan that you want to disable and click "Cancel subscription."

Subscriptions to plans

When the billing period ends, the card will not be charged, and sending of emails will stop. When the plan is paid, auto-renewal will be enabled automatically.

What if I don't like the monthly charge?

In the SendPulse service, there are "Pay as you go" plans, where you buy emails. When all the emails provided by the selected plan are sent, no more email messages are sent. To resume sending emails, buy one of the "Pay as you go" plans again.

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