Manage a WhatsApp chatbot without Facebook business verification
Once you create your account, you will be able to:
- register up to 2 phone numbers;
- respond to an unlimited number of user-initiated conversations within a 24-hour messaging window;
- send business-initiated messages to 250 unique customers from each phone number in a rolling 24-hour period.
You can see your current messaging limits in WhatsApp Manager.
We recommend uploading documents to verify your Facebook business account in advance since the verification process can take a long time. After the verification is completed, you will get access to more chatbot features as determined by your selected pricing plan.
Read more: How to verify a business in Facebook business manager.
Once you verify your business account, you will be able to:
- register additional phone numbers;
- request a business account name with a green checkmark;
- reply to an unlimited number of user-initiated conversations;
- increase the number of business-initiated conversations.
Each phone number gets 1,000 free service messages per month. These are free-form messages you send within the 24-hour customer service window. Once you use up the free messages, WhatsApp charges each service message at the Utility rate for the recipient's country. Template messages are charged based on their category, regardless of the free tier.
Make sure to keep enough funds on your balance. If it runs out, your chatbot will be suspended and stop sending messages.
Read more: WhatsApp pricing policy.
Last Updated: 08.10.2026
or