8 Best AI WhatsApp Chatbot Builders Compared [2025]

With three billion people using WhatsApp every month, it’s one of the best places for brands to connect with customers. But let’s be honest, replying to every question, order update, or support message manually just isn’t practical as your audience grows. That’s exactly where AI WhatsApp chatbot builders can help. In this post, we’ll break down what AI WhatsApp chatbot builders do, the key features to look for, and how to choose the best one for your business.

A quick comparison of the best AI WhatsApp chatbot builders

Here’s a quick rundown of the AI WhatsApp chatbot builders covered in this post, along with their key AI capabilities and pricing details. Click on each tool to dive deeper.

What is an AI chatbot builder for WhatsApp?

An AI WhatsApp chatbot builder is a platform that lets teams create, launch, and manage chatbots on WhatsApp without writing code, and — for support-focused teams — a WhatsApp support chatbot helps automate replies, capture key details, and escalate more complex customer questions to agents.

AI chatbot builders use artificial intelligence and natural language processing to understand users’ messages, recognize intent, and respond in a natural way. They can also handle multiple languages and interpret context.

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Adding a WhatsApp chatbot to your communication strategy can open up a lot of opportunities for your business. Here’s how it can make a real difference:

• Faster response times. WhatsApp chatbots can instantly reply to customer requests, so no one’s left waiting for an answer.
• Improved customer engagement. Many bots offer conversational and personalized interactions that keep customers interested and make their experience feel more human.
• Multilingual support. AI WhatsApp chatbots allow businesses to communicate with customers in different languages and expand their global reach.
• Increased efficiency. Companies can use chatbots to automate repetitive queries and free up human agents to focus on high-value tasks.
• Scalability. Chatbots can handle thousands of conversations at once, something even the best support team couldn’t do alone.
• Reduced operational costs. With a strategic integration of WhatsApp chatbot automation, businesses can reduce the need for large support teams and allocate resources more strategically.
• Continuous improvement. AI-powered chatbots learn from every interaction, getting smarter, faster, and more accurate over time.

As you can see, AI chatbots for WhatsApp offer several advantages that can noticeably improve efficiency and provide human-like communication at the same time.

How to choose the best AI WhatsApp chatbot builder

AI chatbots are a great way to make customer communication faster and more efficient. But with so many chatbot building tools available, how do you pick the right one? Here are the key things to look for when choosing a platform.

Official WhatsApp API support

Start by making sure the platform connects through the official WhatsApp Business API. This ensures reliability, scalability, and access to advanced features like interactive buttons and list messages. A good provider should also guide you through Meta Business verification, help you get a WhatsApp number, and assist with setting up message templates for notifications.

Your primary use case

Before choosing an AI WhatsApp chatbot builder, define what you want your chatbot to do. Is it for marketing and lead generation, customer support, eCommerce sales, or maybe a mix of all three? Knowing your main goal helps you focus on platforms that actually fit your needs instead of overwhelming you with extra features.

Your team’s skills

Be realistic about your team’s technical know-how. If you don’t have developers, look for a no-code WhatsApp chatbot builder that lets you create and manage bots with an intuitive, drag-and-drop interface and doesn’t require any programming knowledge.

Ease of use

Even if your team is tech-savvy, it’s smart to choose a platform that’s easy to navigate. Features like a visual flow builder, pre-designed templates for common scenarios, and a real-time preview can save you hours. Helpful tutorials or onboarding guides also make it easier to get started quickly.

Integration and scalability

A great chatbot platform should integrate seamlessly with your existing tools. Look for built-in connections or APIs for popular systems like Salesforce or Shopify. Extra features like webhooks, a multi-agent inbox, or multi-channel support can help you manage conversations more effectively. Also, make sure your AI WhatsApp chatbot builder of choice can grow with you, as scalability is key as your audience expands.

Support and community

Reliable customer support can make all the difference, especially when setting up or troubleshooting your chatbot. Check whether the provider offers live chat, email support, or a knowledge base. A strong community or active forum can also be a great resource when you need quick answers or tips from other users.

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Top AI WhatsApp chatbot builders to try out

In this section, we’ll explore several AI WhatsApp chatbot builders, their key features, and their pricing models. This comparison will help you identify the best tool for your needs.

SendPulse

SendPulse is an all-in-one marketing and automation platform that makes it easy to build AI-powered chatbots for WhatsApp, Facebook, Instagram, and other popular messaging apps and social media platforms. It combines an intuitive drag-and-drop chatbot builder, ready-to-use templates, and AI-driven automation to help businesses engage customers and boost sales.

With SendPulse, you can design chatbot flows, send bulk campaigns, and showcase products directly in WhatsApp using product cards and catalogs. The platform’s built-in AI understands conversational context, remembers user details, and recognizes emotions or intent, ensuring your WhatsApp auto-replies feel natural and relevant.

This AI WhatsApp chatbot builder can also handle repetitive workflows automatically. For instance, it can promote upcoming events, guide users through registration, capture contact data, and trigger personalized follow-up campaigns without human input.

SendPulse key features include:

• no-code AI WhatsApp chatbot builder;
• pre-designed WhatsApp message templates;
• pre-made chatbot flow templates;
• product catalogs and order flows;
• AI assistant for smart automation;
• voice recognition of subscribers’ messages with Whisper;
• contextual understanding, emotion, and intent recognition;
• image generator capability with OpenAI integration;
• built-in CRM system to sync subscriber data, manage deals, and track sales pipelines;
• autonomous workflows, such as event registrations, email campaigns, or CRM updates;
• omnichannel communication that lets you combine WhatsApp with Facebook, Instagram, Telegram, email, and SMS;
• insights on sent, delivered, and opened messages.

Pricing. SendPulse offers a free plan that includes 3 chatbots, 500 subscribers, and 10,000 messages per month across all chatbots. The cheapest paid plan option costs $8/month for unlimited chatbots and live chats. It also allows you to send unlimited messages to the same 500 subscribers per month.

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BotPenguin

BotPenguin is an AI WhatsApp chatbot builder that lets users effortlessly create chatbots through a clean, drag-and-drop interface. The platform supports multiple channels, so you can also connect your chatbot to Telegram, Instagram, your website, and more. BotPenguin covers a wide range of use cases, including lead generation, product recommendations, appointment booking, and feedback collection.

Powered by the latest ChatGPT models, its AI engine delivers natural, context-aware conversations. You can train your bot using your own company data and user interaction history to ensure responses sound accurate and on-brand. BotPenguin also offers self-learning, tone adjustment, and automatic translation, making communication smoother for users in any language.

BotPenguin key features include:

• drag-and-drop chatbot builder;
• ready-to-use or customized WhatsApp templates;
• WhatsApp AI agent;
• ChatGPT integration;
• custom training based on content or data for business-specific responses;
• personalized replies and tone based on user history and conversation context;
• automatic language translation;
• AI-driven upselling and cross-selling suggestions;
• human handoff feature;
• flexible flow design with options like multiple choice or input fields;
• Meta Catalogue and WhatsApp payment integrations;
• analytics on resolution rates, message volume, and other performance metrics.

Pricing. BotPenguin offers a free plan that includes 1 chatbot and 1,000 monthly messages to unlimited subscribers. Its paid plans start at $29/month, billed as $290 yearly, and offer 5 chatbots, 3,000 messages, and 5 human agent seats. It also provides additional features like WhatsApp shop automation or integrations.

Wati

Wati is a customer engagement platform that allows businesses to build AI chatbots on WhatsApp without coding. It’s built to handle complex conversations with up to 200 workflow steps and can connect multiple chatbots to cover different stages of the customer journey. Users can choose from a library of ready-to-use chatbot templates or create their own from scratch. Plus, Wati offers well-documented APIs that make it easy to integrate with other systems.

Thanks to its AI integration, Wati’s WhatsApp chatbots can understand complex queries beyond simple keywords, manage multi-step conversations, and remember chat context to deliver personalized responses. You can also upload documents, such as FAQs, product descriptions, or support guides, so the chatbot can pull accurate information directly from your content. The AI also works hand in hand with automation triggers such as Keyword Actions, Default Actions, and chatbot flows.

Wati key features include:

• no-code WhatsApp chatbot builder;
• pre-built templates for common use cases;
• natural language understanding;
• contextual memory for ongoing conversations;
• lead qualification and scoring;
• AI-assisted support responses;
• multi-language understanding;
• keyword and attribute-based rules;
• support for images, videos, and interactive media;
• in-chat payment methods;
• customer feedback tools, such as online surveys and ratings;
• interconnected chatbot systems for complex workflows.

Pricing. Wati doesn’t have a free plan, but you can test its functionality during a 7-day free trial. The cheapest paid plan costs $39/month, billed annually, and includes 2 chatbots and 1,000 free automation triggers per month. You can also buy add-ons like additional automation triggers, AI support agent responses, or Shopify integration.

Chatfuel

Chatfuel is a platform that allows users to create AI chatbots for WhatsApp, Messenger, Instagram, Telegram, and websites. Through its Meta-approved integration with the WhatsApp Business API, it enables automated messaging, audience segmentation, and personalized communication.

On WhatsApp, Chatfuel helps businesses automate key tasks, such as abandoned cart recovery, back-in-stock and price-drop alerts, personalized discounts, lead generation, product recommendations, and customer feedback collection. This AI WhatsApp chatbot builder also includes an integrated ChatGPT block, allowing you to add GPT-powered conversational features directly into your WhatsApp flows. This means your chatbot can understand natural language, provide smart product suggestions, and handle multilingual conversations with ease.

In addition, Chatfuel features its own AI system, Fuely AI, which combines a knowledge base with prompts and rules to automate conversations. Fuely AI can automatically respond to customer inquiries, qualify leads, and hand off complex interactions to human agents when necessary.

Chatfuel key features include:

• intuitive chatbot flow builder;
• 30+ templates for the most popular chatbot use cases;
• built-in CRM system that allows users to segment, qualify, and export leads;
• ChatGPT block for creating GPT-powered conversational flows;
• natural language understanding;
• AI-powered product recommendations;
• multilingual conversation support;
• Fuely AI agent combining knowledge base, prompts, and automation rules;
• smart handoff to human agents;
• personalized communication based on user data and context;
• API and third-party integrations.

Pricing. Chatfuel doesn’t have a free plan, but you can try it out with a 7-day free trial. The most affordable paid plan for WhatsApp chatbot functionality starts at $39 per month and includes 1,000 conversations. Any extra conversations are charged at $0.02 each.

AiSensy

AiSensy is a no-code AI WhatsApp chatbot builder that helps businesses create chatbots and run marketing campaigns on WhatsApp. Built on the official WhatsApp Business API, it enables natural, human-like support across both text and voice messages. The platform also supports multilingual communication, integrates with CRM systems, and automates a variety of workflows, including appointment scheduling, feedback collection, and order tracking.

On the AI side, AiSensy leverages natural language processing and machine learning to create intelligent, context-aware conversations. Its AI WhatsApp chatbots learn from interactions, understand context and intent, and provide personalized responses and product recommendations. The software supports multiple AI formats, including text-to-text, text-to-voice, voice-to-text, voice-to-voice, image, and video responses.

AiSensy key features include:

• drag-and-drop chatbot editor;
• context-aware, human-like conversations;
• AI-powered chat across text, voice, image, and video formats;
• multilingual support;
• payment integration for seamless in-chat transactions;
• CRM integration;
• smart product recommendations based on user behavior, history, and preferences;
• workflow automation for scheduling, feedback, order tracking, and payment reminders;
• multiple AI formats like text-to-text, text-to-voice, voice-to-text, voice-to-voice, image, and video responses.

Pricing. AiSensy’s free plan provides access to the WhatsApp Business API and unlimited live chat replies, but does not include chatbot functionality. Its cheapest paid plan costs $40.50/month, billed annually, and includes multi-agent live chat, broadcasting, integrations, and Dialogflow chatbot integration. WhatsApp chatbot functionality is available as an add-on on this plan for $72/month, billed annually. It lets you add up to 5 chatbot flows.

Respond.io

Respond.io offers a no-code chatbot builder that helps businesses automate conversations across WhatsApp, Facebook Messenger, Instagram, and other platforms. With its Workflows feature, teams can easily build rule-based chatbots using a simple drag-and-drop interface. Users can start from scratch or use one of the pre-made templates for common use cases like appointment scheduling, answering FAQs, or qualifying leads.

Beyond rule-based automation, Respond.io offers advanced AI capabilities. Its AI chatbots for WhatsApp can handle complex queries by taking information from knowledge bases, learning from previous conversations, and responding in a human-like manner. These bots can also update contact details, manage lead qualification, and automatically summarize conversations once they’re closed.

Respond.io key features include:

• no-code chatbot flow builder;
• pre-made workflow templates for common use cases;
• ready-to-use AI agents like Receptionist, Sales, and Support;
• AI tools for translation, tone adjustment, simplification, and summaries;
• multi-channel inbox for WhatsApp, Instagram, TikTok, Facebook, Telegram, and more;
• smart routing based on tags, rules, workload, or user type;
• contact and lifecycle management tools;
• CRM and external tool integrations;
• real-time dashboard for tracking activity and performance.

Pricing. Respond.io doesn’t offer a free plan, but you can test it with a 7-day free trial for up to 5 users and 1,000 contacts. The Starter plan costs $79 per month (billed annually) and includes 5 users, unlimited contacts, and access to all channels. For AI WhatsApp chatbots, you’ll need the higher-tier plan at $159 per month (billed annually), which adds 10 users, 1,000 contacts, AI agents, and workflow automation.

Chatbase

Chatbase is a free AI WhatsApp chatbot builder for customer support. It lets you train chatbots on your own business data, set up specific actions they can take in systems like CRMs, order management tools, or Stripe, and connect them across multiple channels. These bots can manage everyday customer requests and smoothly hand off more complex issues to human agents when needed.

At its core, Chatbase uses powerful AI that helps chatbots understand and respond to complex customer queries. The AI personalizes replies based on user data and delivers natural, human-like responses. Over time, the system learns from past conversations, supports over 80 languages, and provides real-time translation, making it a great fit for companies serving global audiences.

Chatbase key features include:

• user-friendly chatbot builder;
• multi-channel support, including WhatsApp, Messenger, Slack, etc.;
• LLM-powered reasoning;
• personalized and context-aware responses;
• adaptive learning from past interactions;
• smart escalation feature;
• multilingual support;
• real-time sync with order management tools and CRM systems;
• compliance with SOC 2 Type II and GDPR;
• advanced reporting.

Pricing. Chatbase offers a free plan that includes 100 messages per month, 1 AI agent, and 1 AI action. The most affordable paid plan costs $32/month, billed annually, and includes 2,000 message credits, 1 AI agent, and 5 actions per AI agent. All plans support integration with WhatsApp.

UChat

UChat is a chatbot builder with a drag-and-drop interface that allows businesses to design conversational workflows across multiple channels, including WhatsApp. Using this platform, you can easily create workflows, set up triggers, and add interactive buttons without any coding. UChat supports over 15 channels and web, and seamlessly integrates with CRM systems, payment gateways, and other tools.

UChat’s AI WhatsApp chatbot builder works with advanced models like OpenAI, Claude, and Google Gemini to deliver smart, natural conversations. These AI agents AI-powered agents can qualify leads, answer FAQs, recover abandoned carts, and send personalized offers automatically. Additionally, UChat supports function calling, which allows AI agents to trigger real-time actions, fetch data, and complete tasks within conversations.

UChat key features include:

• drag-and-drop chatbot flow builder;
• 15+ supported channels, including WhatsApp, Messenger, Instagram, SMS, and web chat;
• AI conversational agents using OpenAI, Claude, Google Gemini, and other LLMs;
• lead qualification and prospect filtering;
• automated follow-ups and personalized promotions;
• adaptive learning based on previous interactions;
• multilingual support in 80+ languages;
• white label solution;
• seamless escalation to human agents;
• unified CRM and ticket management;
• real-time analytics, including conversion rates, response times, and sentiment tracking.

Pricing. UChat offers a free plan that includes one chatbot and up to 200 contacts. The paid plan starts at $15 per month, giving you 1 chatbot, 1,000 bot users, and unlimited automations and conversations.

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Summing up

There are various paid and free AI WhatsApp chatbot builders, each with its own pros, cons, and unique features. Before choosing a platform, take a moment to define what you need and test a few options.

If you’re looking for an all-in-one solution, SendPulse is worth exploring. This omnichannel marketing and automation platform lets you create chatbots for WhatsApp and other popular messaging and social media platforms, while also managing email and SMS marketing, CRM workflows, and even online courses from a single dashboard.

Best of all, you can start for free and see how it works for you. Don’t hesitate to give it a try today!