Once upon a digital time, having someone to answer your request on the other side of the screen seemed a stroke of luck. These days, technology has advanced so much that you don’t need someone to answer each request — introducing something like a chatbot to your business is enough.
In this entry, we’ll explore some of the best chatbot builders and show how you can use them in your Facebook marketing. Off we go!
Chatbot builder #1. SendPulse
Pricing: free Basic plan, with up to 10,000 messages per month and unlimited subscribers; pricing for high-volume senders with unlimited messages and bots depends on the number of active subscribers and starts at $9.85 per month.
With the SendPulse chatbot builder, you can create message flows both for Facebook Messenger and Telegram. The service allows users to subscribe to your chatbot through a single website widget or directly on Facebook Messenger or Telegram.
You can send campaigns that contain images, buttons, files, galleries, and so on. You can also add quick replies, buttons, and a typing indicator. Additionally, the service lets you create sequential auto-reply flows in response to predefined and custom-made triggers, add variables and tags, and send webhooks based on user’s actions inside the flow. There is also a data input option available — you can ask your subscribers to input their data as a string, number, date, email address, phone number, or URL. This data will be saved as variables that you can use to personalize and segment your future campaigns.
Managing your SendPulse chatbots is easy. All of your bots can be found in a single live chat window within your SendPulse account. You can monitor your bot and communicate directly with subscribers without using Facebook or Telegram. You can save your flows, connect them with new or existing triggers, and check bot statistics in the stats panel.
Here’s an example of a chatbot conversation flow we created with the SendPulse chatbot builder:
Time spent getting familiar with the chatbot builder: 45 mins.
Time spent creating the chatbot flow: 50 mins.
Chatbot builder #2. 13chats
Pricing: free Basic plan, with 10,000 website visitors, 10,000 chatbot messages, and 5 website messages (behavior-based scenarios), $13 per month for the Standard plan, $33 per month for the Pro plan, and $93 per month for the Premium plan.
13chats allows you to create chatbots for Facebook Messenger; the platform also enables you to add a live chat to your website to communicate with your visitors online. With 13chats, you can build your message flow from scratch and transfer the dialogue from a live chat widget to Facebook Messenger without losing the client’s contact details.
Find the main menu on the left with all of the important settings. 13chats’ users will be able to connect their chatbot to the Facebook page they administer. Moreover, they will be able to customize chatbot message flows, organize the response route, and add triggers, filters, and unique attributes to chatbot conversations.
Here’s an example of a chatbot we created with 13chats:
Time spent getting familiar with the chatbot builder: 50 mins.
Time spent creating the chatbot flow: 40 mins.
Chatbot builder #3. Flow XO
Pricing: free for basic, with 500 interactions and 5 chatbots or active flows, $19/mo for Standard plan.
Flow XO allows you to create chatbots for Facebook Messenger, Slack, Telegram, and other platforms. You can make auto reply message flows by choosing one from the template library or creating your own flow. Organize the response path and tailor the chatbot conversations to users’ specific requests by using various triggers, filters, and attributes provided. Check the status of the chatbot interactions and in case they failed, see the details of what went wrong.
The interface keeps all its important menus in the left panel. You can navigate through the correct section to create your bots, connect them to messaging platforms, review the conversations in real time, collect the users’ data, access the analytics of your chatbot interactions, and promote your chatbots through web tools.
Here’s an extract of the chatbot conversation we created with Flow XO:
Time spent getting familiar with the chatbot builder: 150 mins.
Time spent creating the chatbot flow: 120 mins.
Chatbot builder #4. Chatfuel
Pricing: free, with basic features, for up to 2,000 subscribers, $15/mo for Pro, $300/mo for Premium.
With Chatfuel, you can create a chatbot both from scratch or use a pre-built flow. Apart from basic functionality like adding images, gallery, text, a typing indicator, audio or videos, you can connect your bot to your API or save user inputs to use them in dynamic URLs in plugins like JSON API, RSS import, or so.
The service provides Zapier integration to import and export subscriber data and content. You can also set up how the bot replies to text messages by specifying trigger keywords or phrases and assigning the replies in the AI menu. The service also provides an option to check detailed information about users who interacted with the chatbot and to analyze the performance of your bot.
Navigating through the service is pretty easy with all the available functionality placed in the left panel and spacious workspace with instant preview of your chatbot dialogues.
Take a look at the chatbot conversation we created with Chatfuel:
Time spent getting familiar with the chatbot builder: 60 mins.
Time spent creating the chatbot flow: 50 mins.
Chatbot builder #5. ChatterOn
Pricing: free for Startup, limited to 15,000 messages/mo, $0.0010 per message for Business, custom prices for Enterprise.
With ChatterOn, you can choose from 20 pre-built chatbot templates to create your chatbot or build your own. You can add carousels, photos, videos, files to your responses as well as quick replies. Unite the response modules into a flow, upgrade your chatbot with so-called entities and intents — keywords that trigger specific bot’s reactions and properties of those keywords. You can promote your Facebook chatbot on your website using button and link generator. The service also allows you to back up the implemented changes and restore them when needed.
The service functionality is stored in the left panel, leaving a vast workspace for creating your сhatbot. You can also find all available guides and tutorials at the top.
Check out the chatbot conversation we created with ChatterOn:
Time spent getting familiar with the chatbot builder: 65 mins.
Time spent creating the chatbot flow: 40 mins.
Chatbot builder #6. ManyChat
Pricing: free for Basic with limited functionality, $10/mo for Pro plan.
This chatbot builder allows you to create automated message flows containing variables, standard content like images, galleries, videos, files, and dynamic content. Set up keywords to trigger the chatbot’s answers using the predefined subscribe or unsubscribe rules or create your own triggers in the “Automation” section. With ManyChat, you can schedule sequence messages to introduce, educate, and promote your service.
Find the functionality section on the left panel and click on the menu item you are interested in for more details.
Here is how the chatbot we created with ManyChat looks:
Time spent getting familiar with the chatbot builder: 40 mins.
Time spent creating the chatbot flow: 30 mins.
Chatbot builder #7. MobileMonkey
Pricing: free for Basic, limited to 1,000 messages, $49/mo for Pro, $149/mo for Premier Consulting.
The platform allows you to set Q&A triggers and create custom attributes with further using them in 14 pre-made templates. With MobileMonkey, you can create a chatbot with qualifying questions, attachments, navigation elements, videos, forms, images, text, GIFs, and so on. You are able to organize your content into folders and connect them to your flows. Set comment guards in the Lead Magnets section on your Facebook post or ad to enable your bot to automatically send a message to anyone who comments on that post.
All available functionality is grouped on the left.
Take a look at a piece of chatbot conversation we created with MobileMonkey:
Time spent getting familiar with the chatbot builder: 50 mins.
Time spent creating the chatbot flow: 30 mins.
Chatbot builder #8. ActiveChat
Pricing: free for Basic, with up to 500 active subscribers, $19/mo for Starter, $49/mo for Architect, $249/mo for Agency.
ActiveChat provides both pre-made chatbot templates and tools to create a chatbot from scratch. Build your chatbot according to the lego principle — by filling the blocks with necessary content and ordering them according to the conversational logic you need. You can add skills to your bot — small parts of the bot that let you manage the conversation in small parts. Simply create skills and connect them to your flows to build a meaningful chatbot conversation.
ActiveChat workspace stores the functionality panel on the left and the skills tabs above the workspace.
Here is what we managed to create with ActiveChat:
Time spent getting familiar with the chatbot builder: 55 mins.
Time spent creating the chatbot flow: 45 mins.
Chatbot builder #9. ChatbotsBuilder
Pricing: free for a 14-day trial, $19/mo for Basic, $49/mo for Best Value, $99/mo for Professionals.
This chatbot builder allows you to create up to 20 Facebook Messenger bots for free. Start the flow by creating an unlimited number of triggers and link them with the corresponding replies. Alternatively, you can create your chatbot using trigger templates, importing them from JSON, or duplicating triggers from another bot. You can also create multiple separate conversation flows and copy the already existing triggers to them. Apart from basic text, images, and sliders options, the platform enables you to add replies like eCommerce offers, questionnaires, RSS feed, or reservation requests.
Although the interface might look a bit tricky, the platform walks you past any complications with its well-thought guidelines on where to click next.
Here is the chatbot we created with ChatbotsBuilder:
Time spent getting familiar with the chatbot builder: 60 mins.
Time spent creating the chatbot flow: 55 mins.
So here they are — the best chatbot builders for Facebook Messenger — at your disposal. Find the one that best suits your tastes and goals. Complement your email marketing with another strong way to engage with your audience. Happy botting!
Loading...
