Platform updates

You can now use the phone number registered for your SMS chatbot as the sender of your SMS campaigns. Recipients' responses will appear in the “Bot chats” tab, while your chatbot will launch the relevant keyword-based flows. This turns one-way SMS campaigns into interactive conversations that guide customers toward conversion.

In the “Messaging app” element, select the chatbot that was automatically created when you connected your Telegram account to SendPulse, and then add your message text with personalization variables. Customers will receive it as a direct message if their Telegram account is specified in their CRM contact card.

Connect SendPulse to n8n to automate marketing workflows without coding. Use dedicated nodes for every SendPulse service and combine them with more than 1,000 apps to send campaigns, launch chatbot and Automation flows, and manage CRM pipelines from a single n8n workspace.

In chatbot settings, turn on the “Automatically transfer contacts to CRM” toggle and select the fields that must be filled in. SendPulse will create a CRM contact only after the chatbot receives the required subscriber details, like an email address or name. This ensures only contacts with the necessary information are added to your CRM system and makes duplicate matching more accurate.

In the “Action” element → “Set variable,” you can save text or numeric variable values as variables of “Date” or “DateTime” types. For instance, if a subscription expiration date is received as a Unix timestamp, like 1782303120, the system automatically converts it to 24.06.2026 and saves it as a date variable in your chatbot audience.

Use tabs to present pricing plans, products, or other content in compact blocks. Visitors can quickly switch between tabs instead of scrolling through long pages. To get started, click “+” → “Layout” within the block, select a tabbed layout, and customize its appearance to fit your page.

In Facebook chatbot settings, you can add a greeting menu that appears before a conversation starts. Every menu item represents a specific topic and launches the corresponding flow when selected. This helps new subscribers start interacting faster while the chatbot immediately provides relevant information based on their choice.

Manage closed deals more efficiently. You can now delete multiple closed deals at once or move them back to any pipeline stage instead of performing the same actions for every deal individually.

In chatbot settings → “Block list,” you can filter subscribers by name and block date to quickly find the contacts you need. If you export the filtered list, the CSV file will include only contacts matching the applied filters. This helps you manage large blocked subscriber lists more efficiently.

In CRM pipelines and task boards, you can now add a new stage directly to the right of an existing one instead of placing it at the end of the list. Simply click the three dots next to a stage and select the “Add step to the right” option. For instance, you can add "Pending approval" stage right after "In progress" or "Payment verification" stage after "Awaiting payment."

In the “API request” element settings, you can now choose from preset request templates for more than 30 services. The system automatically fills in the links, request methods, and headers, so you only need to provide the remaining required data. You can also save configured requests as new presets and reuse them across your team. This streamlines integration setup and helps you maintain consistent API configurations.

The system now prevents multiple invitation processes from running simultaneously to avoid sending duplicate invitation emails to students. If invitations are already being sent, the "Invite" button is locked across the account until the process is complete, then unlocked automatically without reloading the page.

Use the “Phone number” filter to quickly locate contacts’ subscriptions without opening their contact cards. You can type in part of a phone number to find matching records and combine the filter with others to narrow down results.

Search, sort, and filter deals by their unique system ID seamlessly. To do this, turn on the “Deal ID” column, which is hidden by default. Active filter appears as a separate label and can be removed with a single click.

The “Product catalog” widget lets customers quickly find products by name and price without browsing irrelevant items. Search results appear in real time, while the price range slider displays only products that fit the selected budget. You can turn on both features in the “Product catalog” widget settings, and they will automatically match your page layout without any coding required.

Students can now find lessons, tests, forms, sections, and certificates across all their courses from a single search field, without opening every course individually. As soon as they type in at least three characters, matching results appear in real time with the item type and course name. A click takes them directly to the relevant content. Search results are filtered based on the student's plan.

Arabic (ar), Romanian (ro), and Lithuanian (lt) languages are now available for course invitation emails in the “Action → Enroll in the course” element. Select the locale from the dropdown list, and students will automatically receive their course invitation email and access to their student account in their preferred language.

Now the contact phone number with and without a “+” works the same way. Simply paste it into the filter exactly as you copied it from a messaging app or email. The system automatically ignores a leading “+,” so you can find the matching phone numbers instantly without manually editing them.

Turn on the “Mandatory file attachment” option in assignment settings. Students will see a reminder in their account and won’t be able to submit their answer until they attach a presentation, spreadsheet, image, or another required file. This helps ensure assignment submissions are complete and follow the expected format.

Launch selected chatbot flows based on subscription payment events, including successful recurring payments, failed payments, and subscription cancellations. This will help you manage CRM product access and tailor communication with timely thank-you messages, payment issue alerts, or subscription renewal offers.

The new widget lets you seamlessly add your CRM product catalog with automatically updated product information to your store website. You can select categories and customize product card layouts and the number of products shown per page. Shoppers can browse products by category, price, and name, view product pages, and add items to their cart directly from the catalog.

The “Action” element → “Change access time limits” now lets you extend your course access by up to 730 days instead of the previous 180. So if you want to automatically grant your student another year of access, you no longer need to create complex flows with repeated elements.

Use the “Cancel recurring payment” action in the “Action” element to choose the CRM product for which your chatbot should automatically cancel subscriptions. For instance, this can happen when a customer clicks a button in a message or sends a keyword in chat. After that, the “Subscription canceled” label will appear above the contact name in the CRM system → “Payments” → “Subscribers.”

In your chatbot settings, you can turn on automated saving of files received from subscribers in the corresponding chatbot folder in File storage. This will allow you to keep important documents, confirmations, media files, and other attachments safe and accessible whenever needed.

In pipeline settings → “Expenses,” you can edit or deactivate default expense types and add custom ones. After that, you can select the required expense type from a list directly in the deal card. This helps you enhance reporting accuracy and streamline expense analysis.

Connect Rozetka to SendPulse’s CRM system to sync your product catalog, streamline order processing, and manage sales from a single workspace. Your CRM products can be automatically transferred to the marketplace, and new orders will create deals in the selected pipeline with customer details, purchased items, and the total order amount.

Your CRM product's weight and dimensions now sync automatically to its card and page on your website. This automatically keeps product information accurate and up to date, helping customers make more informed purchasing decisions.

Select up to 30 mailing lists for a single email campaign and engage a larger audience. For very large recipient lists, the system will notify you that campaign processing and delivery may take longer than usual.

You can now tailor standard website blocks for tablet layouts and preview them before publishing. This will help you enhance your website usability and deliver a smoother browsing experience on medium-sized screens.

Variables associated with course events, like student enrollments, payments, or unlocking new lessons, are automatically transferred to Automation when a flow is triggered. You can use them in messages and the “Filter” element to create more personalized student experiences.