{"schema_version":"1.0","meta":{"source":"sendpulse.com/updates/feed.json"},"items":[{"id":"d18cac7b20af3ccdf613e4b32dca0786","title":"Use CRM variables in course certificates","summary":"Add standard and custom fields from your CRM contact cards to certificate text elements as variables. When a certificate is generated, SendPulse automatically fills in the student’s data, like their group name or proficiency level, so there's no need to edit every certificate manually.","category":"Online Course Builder","created_at":"2026-07-23 09:02:17","updated_at":"2026-07-23 09:02:17"},{"id":"59ce7aa5106b95fc05f1582706bd8c8d","title":"Prevent text pasting in assignment answers","summary":"Now you can turn on the “Disable text paste” option in the assignment settings. After that, students will only be able to type in their answers manually instead of pasting them from external sources. This helps you assess their knowledge more accurately and supports more effective learning.","category":"Online Course Builder","created_at":"2026-07-23 07:50:19","updated_at":"2026-07-23 07:50:19"},{"id":"61625733764a832675e8c103617946e7","title":"Send fast login emails to multiple students at once","summary":"In the “Students” tab, select multiple students, click “Fast login email” on the upper toolbar, and confirm sending. This lets you quickly help multiple students access or regain access to their student accounts without sending every email manually.","category":"Online Course Builder","created_at":"2026-07-23 07:44:34","updated_at":"2026-07-22 07:44:35"},{"id":"da1ffb975df84b41216643f6534b4d38","title":"New Anthropic and DeepSeek models in your AI agent ","summary":"Use Claude Sonnet 5 for routine customer interactions, Claude Opus 4.8 for complex requests that require high accuracy and in-depth reasoning, and DeepSeek V4 Flash for processing large volumes of conversations quickly while preserving long-context understanding.","category":"Chatbots","created_at":"2026-07-23 07:38:40","updated_at":"2026-07-22 07:38:40"},{"id":"81ff49d498fbc12191e2397e5eacb11c","title":"Generate replies in your chatbot's “Chats” using AI","summary":"Click the pencil icon in the message field to let AI generate a reply that you can edit or send immediately. You can also enable reply generation across all conversations in the “Saved replies” section. This feature requires available AI credits or API keys in your account settings.","category":"Chatbots","created_at":"2026-07-23 07:33:42","updated_at":"2026-07-21 07:33:42"},{"id":"368c27bd398763631a8dcf7fcc3010fd","title":"Let students preview lesson files in their accounts","summary":"Students can view attached files directly in lessons through Microsoft Office Viewer or Google Viewer, without switching to another browser tab. This lets them study course materials in a single interface without losing context. The built-in preview supports PDF, DOC, DOCX, XLS, XLSX, PPT, and PPTX files.","category":"Online Course Builder","created_at":"2026-07-23 07:29:02","updated_at":"2026-07-21 07:29:02"},{"id":"f61679168a9e7d2f6b8e8ad2327ae66b","title":"New ways to manually confirm student payments","summary":"Go to the student card or the CRM contact card → “Courses,” expand the course details, and click \"Confirm payment\" next to the pricing plan to manually change its status to \"Paid.\" This lets you quickly confirm payments received by bank transfer or in cash.","category":"Online Course Builder","created_at":"2026-07-14 15:39:11","updated_at":"2026-07-13 15:39:11"},{"id":"11317704a2ffd32a3df4bffbf4eb81b0","title":"See when a CRM contact was last updated","summary":"Keeping your contact list up to date is now easier. The top of every CRM contact card now shows the date and time of the latest update. Any actual change to the contact's data, including fields, tags, the assigned team member, or the associated company, updates the timestamp.","category":"CRM","created_at":"2026-07-14 15:04:50","updated_at":"2026-07-10 15:04:50"},{"id":"8403b23f9f93f2831367c1c70a29db2d","title":"Duplicate course pricing plans","summary":"In course settings, you can duplicate a selected pricing plan along with all its settings. Once copied, simply edit the duplicate as needed and activate it as a new pricing plan. This helps you create new pricing plans faster with less manual work.","category":"Online Course Builder","created_at":"2026-07-14 15:35:42","updated_at":"2026-07-09 15:35:42"},{"id":"8ecd910df904db0f76aa2f40db16a61e","title":"Flexible progress filtering in the “Students” tab","summary":"When filtering students by progress, you can now choose whether they should match all selected conditions or any of them. For instance, you can quickly find students who have completed at least one of the selected lessons or tests. This allows you to segment students more accurately based on their progress and better analyze their learning activity.","category":"Online Course Builder","created_at":"2026-07-14 14:41:28","updated_at":"2026-07-06 14:41:29"},{"id":"a2e671d9a8f12a485cf3c1d74e83d29f","title":"Run chatbot flows based on campaign button clicks","summary":"From your campaign statistics, you can launch chatbot flows for subscribers who clicked a selected button and seamlessly continue the conversation. Exported recipient lists now include all recipients. For Telegram chatbots, the exported CSV file also contains telegram_id to help you reimport deleted contacts into the “Audience” tab if needed.","category":"Chatbots","created_at":"2026-07-14 14:17:13","updated_at":"2026-07-04 14:19:01"},{"id":"ab5548e52e87646012c2713c08b18134","title":"Automated two-way message translation in your chatbot chats","summary":"Turn on automated translation for incoming and outgoing messages in selected chats for seamless communication with customers around the world. Subscriber languages are detected automatically, and you can always view the original message or switch the detected language manually. To use this feature, add your OpenAI API key in your account settings.","category":"Chatbots","created_at":"2026-07-13 15:34:38","updated_at":"2026-07-02 15:38:16"},{"id":"db42ab28a5b791e9ca8ee613db3c8260","title":"Reuse flows across chatbots, including TikTok","summary":"You can now copy your TikTok chatbot's entire structure or selected flows to chatbots on other communication channels, and vice versa. This will help you save time and ensure consistent customer interactions across every touchpoint. Message elements that aren't supported in TikTok chatbots are skipped or replaced with similar ones, so it's a good idea to review your flows before launching them.","category":"Chatbots","created_at":"2026-07-13 14:51:06","updated_at":"2026-07-01 15:40:06"},{"id":"6089721aaf1e0e8b6fb8d0fdb2cf488c","title":"Send SMS campaigns from your SMS chatbot number ","summary":"You can now use the phone number registered for your SMS chatbot as the sender of your SMS campaigns. Recipients' responses will appear in the “Bot chats” tab, while your chatbot will launch the relevant keyword-based flows. This turns one-way SMS campaigns into interactive conversations that guide customers toward conversion.","category":"Chatbots","created_at":"2026-06-30 15:56:01","updated_at":"2026-06-30 00:00:00"},{"id":"c00a872e469843bdb40da04587a3783b","title":"Send Telegram direct messages using Automation ","summary":"In the “Messaging app” element, select the chatbot that was automatically created when you connected your Telegram account to SendPulse, and then add your message text with personalization variables. Customers will receive it as a direct message if their Telegram account is specified in their CRM contact card.","category":"Automation 360","created_at":"2026-06-30 15:45:38","updated_at":"2026-06-29 00:00:00"},{"id":"d3afe2849b68d58e1a1981b7f68aa0f2","title":"n8n integration","summary":"Connect SendPulse to n8n to automate marketing workflows without coding. Use dedicated nodes for every SendPulse service and combine them with more than 1,000 apps to send campaigns, launch chatbot and Automation flows, and manage CRM pipelines from a single n8n workspace.","category":"Integrations","created_at":"2026-06-30 15:53:06","updated_at":"2026-06-29 00:00:00"},{"id":"68f8c196b7d50d8fe60f73b666e77014","title":"Required fields for transferring chatbot contacts to your CRM system","summary":"In chatbot settings, turn on the “Automatically transfer contacts to CRM” toggle and select the fields that must be filled in. SendPulse will create a CRM contact only after the chatbot receives the required subscriber details, like an email address or name. This ensures only contacts with the necessary information are added to your CRM system and makes duplicate matching more accurate.","category":"Chatbots","created_at":"2026-06-30 15:19:47","updated_at":"2026-06-28 00:00:00"},{"id":"6f03108979a8c7896269227301ad29ca","title":"Convert text and numeric values into date and time variables in chatbot flows","summary":"In the “Action” element → “Set variable,” you can save text or numeric variable values as variables of “Date” or “DateTime” types. For instance, if a subscription expiration date is received as a Unix timestamp, like 1782303120, the system automatically converts it to 24.06.2026 and saves it as a date variable in your chatbot audience.","category":"Chatbots","created_at":"2026-06-30 15:26:40","updated_at":"2026-06-28 00:00:00"},{"id":"7bf0716a6866c3d48048b9b32951a13b","title":"Enhance your website layout with tabs","summary":"Use tabs to present pricing plans, products, or other content in compact blocks. Visitors can quickly switch between tabs instead of scrolling through long pages. To get started, click “+” → “Layout” within the block, select a tabbed layout, and customize its appearance to fit your page.","category":"Landing Pages","created_at":"2026-06-30 15:06:58","updated_at":"2026-06-27 00:00:00"},{"id":"5b5ce4075ac070e005d0c14838034899","title":"Greeting menu in Facebook Messenger chatbots","summary":"In Facebook chatbot settings, you can add a greeting menu that appears before a conversation starts. Every menu item represents a specific topic and launches the corresponding flow when selected. This helps new subscribers start interacting faster while the chatbot immediately provides relevant information based on their choice.","category":"Chatbots","created_at":"2026-06-30 14:47:28","updated_at":"2026-06-26 00:00:00"},{"id":"2b7f0c6342be1cd60bdc553889b9e300","title":"Manage closed CRM deals in bulk","summary":"Manage closed deals more efficiently. You can now delete multiple closed deals at once or move them back to any pipeline stage instead of performing the same actions for every deal individually.","category":"CRM","created_at":"2026-06-30 14:22:27","updated_at":"2026-06-25 00:00:00"},{"id":"2028750ba94494e5844d76eb6842dee0","title":"Quick search for blocked chatbot subscribers","summary":"In chatbot settings → “Block list,” you can filter subscribers by name and block date to quickly find the contacts you need. If you export the filtered list, the CSV file will include only contacts matching the applied filters. This helps you manage large blocked subscriber lists more efficiently.","category":"Chatbots","created_at":"2026-06-30 13:45:14","updated_at":"2026-06-24 00:00:00"},{"id":"26bc79935555476f216cd70ace7d0624","title":"Add new pipeline and task stages exactly where you need them ","summary":"In CRM pipelines and task boards, you can now add a new stage directly to the right of an existing one instead of placing it at the end of the list. Simply click the three dots next to a stage and select the “Add step to the right” option. For instance, you can add \"Pending approval\" stage right after \"In progress\" or \"Payment verification\" stage after \"Awaiting payment.\"","category":"CRM","created_at":"2026-06-30 14:08:34","updated_at":"2026-06-24 00:00:00"},{"id":"e461f26967a3b8147ef770247d1a485b","title":"Reusable API request presets for chatbot flows","summary":"In the “API request” element settings, you can now choose from preset request templates for more than 30 services. The system automatically fills in the links, request methods, and headers, so you only need to provide the remaining required data. You can also save configured requests as new presets and reuse them across your team. This streamlines integration setup and helps you maintain consistent API configurations.","category":"Chatbots","created_at":"2026-06-26 12:32:52","updated_at":"2026-06-23 00:00:00"},{"id":"fa10e1074434fde8fce4a7d3f632f4c8","title":"Protection against duplicate invitation emails ","summary":"The system now prevents multiple invitation processes from running simultaneously to avoid sending duplicate invitation emails to students. If invitations are already being sent, the \"Invite\" button is locked across the account until the process is complete, then unlocked automatically without reloading the page.","category":"Online Course Builder","created_at":"2026-06-23 16:00:35","updated_at":"2026-06-22 00:00:00"},{"id":"06de692029db7f2b959349410d0f50bf","title":"Filter contacts by their phone number","summary":"Use the “Phone number” filter to quickly locate contacts’ subscriptions without opening their contact cards. You can type in part of a phone number to find matching records and combine the filter with others to narrow down results.","category":"CRM","created_at":"2026-06-23 15:51:26","updated_at":"2026-06-21 00:00:00"},{"id":"68c2783af0194c4a0ba85e455f0cddc3","title":"Locate deals instantly with IDs ","summary":"Search, sort, and filter deals by their unique system ID seamlessly. To do this, turn on the “Deal ID” column, which is hidden by default. Active filter appears as a separate label and can be removed with a single click.","category":"CRM","created_at":"2026-06-23 15:38:11","updated_at":"2026-06-20 00:00:00"},{"id":"5c998230d6533941940ad74d3d080409","title":"Search and filter products by price in website catalogs","summary":"The “Product catalog” widget lets customers quickly find products by name and price without browsing irrelevant items. Search results appear in real time, while the price range slider displays only products that fit the selected budget. You can turn on both features in the “Product catalog” widget settings, and they will automatically match your page layout without any coding required.","category":"Landing Pages","created_at":"2026-06-23 15:27:08","updated_at":"2026-06-19 00:00:00"},{"id":"d7cb6f61c3a342ffb953a67c4ced1568","title":"Cross-course search in student accounts","summary":"Students can now find lessons, tests, forms, sections, and certificates across all their courses from a single search field, without opening every course individually. As soon as they type in at least three characters, matching results appear in real time with the item type and course name. A click takes them directly to the relevant content. Search results are filtered based on the student's plan.","category":"Online Course Builder","created_at":"2026-06-23 15:17:11","updated_at":"2026-06-18 00:00:00"},{"id":"71ad6e0458afb84c9a0a3989ab18969b","title":"Three new languages for course invitation emails in Automation","summary":"Arabic (ar), Romanian (ro), and Lithuanian (lt) languages are now available for course invitation emails in the “Action → Enroll in the course” element. Select the locale from the dropdown list, and students will automatically receive their course invitation email and access to their student account in their preferred language.","category":"Automation 360","created_at":"2026-06-23 15:07:21","updated_at":"2026-06-17 00:00:00"},{"id":"d0e62a839ebfa386f4f09c43cc0c58d1","title":"Search CRM contacts using any phone number format ","summary":"Now the contact phone number with and without a “+” works the same way. Simply paste it into the filter exactly as you copied it from a messaging app or email. The system automatically ignores a leading “+,” so you can find the matching phone numbers instantly without manually editing them.","category":"CRM","created_at":"2026-06-23 14:56:07","updated_at":"2026-06-16 00:00:00"},{"id":"ae79f76eb24f4697a8a344161d0b972d","title":"Make file attachments required for student assignments","summary":"Turn on the “Mandatory file attachment” option in assignment settings. Students will see a reminder in their account and won’t be able to submit their answer until they attach a presentation, spreadsheet, image, or another required file. This helps ensure assignment submissions are complete and follow the expected format.","category":"Online Course Builder","created_at":"2026-06-23 13:09:27","updated_at":"2026-06-15 00:00:00"},{"id":"783039929a75df721adfa963d2678a48","title":"Subscription-based triggers for chatbot flows","summary":"Launch selected chatbot flows based on subscription payment events, including successful recurring payments, failed payments, and subscription cancellations. This will help you manage CRM product access and tailor communication with timely thank-you messages, payment issue alerts, or subscription renewal offers.","category":"Chatbots","created_at":"2026-06-23 13:02:53","updated_at":"2026-06-14 00:00:00"},{"id":"55e75df180a9d035827456edcba2e3fb","title":"The “Product catalog” widget for your online store","summary":"The new widget lets you seamlessly add your CRM product catalog with automatically updated product information to your store website. You can select categories and customize product card layouts and the number of products shown per page. Shoppers can browse products by category, price, and name, view product pages, and add items to their cart directly from the catalog.","category":"Landing Pages","created_at":"2026-06-22 13:15:57","updated_at":"2026-06-13 00:00:00"},{"id":"c726a01e30ab4fb38384261e8b8939d8","title":"Extend course access by up to 730 days in Automation ","summary":"The “Action” element → “Change access time limits” now lets you extend your course access by up to 730 days instead of the previous 180. So if you want to automatically grant your student another year of access, you no longer need to create complex flows with repeated elements.","category":"Automation 360","created_at":"2026-06-12 13:42:39","updated_at":"2026-06-12 00:00:00"},{"id":"caecdbbff22f5b39e3e0e83d38201249","title":"New “Cancel recurring payment” chatbot action","summary":"Use the “Cancel recurring payment” action in the “Action” element to choose the CRM product for which your chatbot should automatically cancel subscriptions. For instance, this can happen when a customer clicks a button in a message or sends a keyword in chat. After that, the “Subscription canceled” label will appear above the contact name in the CRM system → “Payments” → “Subscribers.”","category":"Chatbots","created_at":"2026-06-12 13:36:21","updated_at":"2026-06-11 00:00:00"},{"id":"3fe5f4217ed435a85b3ba600289696d1","title":"Save incoming chatbot attachments in File storage","summary":"In your chatbot settings, you can turn on automated saving of files received from subscribers in the corresponding chatbot folder in File storage. This will allow you to keep important documents, confirmations, media files, and other attachments safe and accessible whenever needed.","category":"Chatbots","created_at":"2026-06-10 16:48:52","updated_at":"2026-06-10 00:00:00"},{"id":"e190d7930ec601768fdc01b0f7ab65da","title":"Customizable expense types in CRM deals","summary":"In pipeline settings → “Expenses,” you can edit or deactivate default expense types and add custom ones. After that, you can select the required expense type from a list directly in the deal card. This helps you enhance reporting accuracy and streamline expense analysis.","category":"CRM","created_at":"2026-06-12 13:32:07","updated_at":"2026-06-10 00:00:00"},{"id":"dbeb8e459d4d668ddfbe61405e05444f","title":"Rozetka integration","summary":"Connect Rozetka to SendPulse’s CRM system to sync your product catalog, streamline order processing, and manage sales from a single workspace. Your CRM products can be automatically transferred to the marketplace, and new orders will create deals in the selected pipeline with customer details, purchased items, and the total order amount.","category":"Integrations","created_at":"2026-06-09 12:26:09","updated_at":"2026-06-09 00:00:00"},{"id":"07e336b7ace3c2a4f24f94b5c22d2e63","title":"Show CRM product weight and dimensions on your website ","summary":"Your CRM product's weight and dimensions now sync automatically to its card and page on your website. This automatically keeps product information accurate and up to date, helping customers make more informed purchasing decisions.","category":"Landing Pages","created_at":"2026-06-10 16:38:33","updated_at":"2026-06-08 00:00:00"},{"id":"37374ce4252834543b55ec6ec582add2","title":"Send email campaigns to up to 30 mailing lists at once","summary":"Select up to 30 mailing lists for a single email campaign and engage a larger audience. For very large recipient lists, the system will notify you that campaign processing and delivery may take longer than usual.","category":"Email Campaigns","created_at":"2026-06-10 16:44:33","updated_at":"2026-06-07 00:00:00"},{"id":"0356a0e388a717562ca6c430c7df45f0","title":"Customize website blocks for tablets","summary":"You can now tailor standard website blocks for tablet layouts and preview them before publishing. This will help you enhance your website usability and deliver a smoother browsing experience on medium-sized screens.","category":"Landing Pages","created_at":"2026-06-04 10:03:57","updated_at":"2026-06-04 00:00:00"},{"id":"ed55ecd34f633d759a4d0010f2433355","title":"Pass course email variables to Automation","summary":"Variables associated with course events, like student enrollments, payments, or unlocking new lessons, are automatically transferred to Automation when a flow is triggered. You can use them in messages and the “Filter” element to create more personalized student experiences.","category":"Automation 360","created_at":"2026-06-04 09:30:20","updated_at":"2026-06-03 00:00:00"},{"id":"00b5ce6bc00572498e3ce657debe1e2a","title":"Download course certificates from the student cards","summary":"If a student forgot to download their certificate or couldn't do it on their own, you can quickly send them the document. To do this, go to the student card → the “Courses” tab, and download any issued certificate.","category":"Online Course Builder","created_at":"2026-06-04 09:52:08","updated_at":"2026-06-03 00:00:00"},{"id":"2acaf8b3321016d7cdf68db40824317e","title":"TikTok chatbot flow templates","summary":"To launch chatbot flow faster and scale TikTok communication, use templates tailored to different business fields and goals. You can select a template when creating a trigger or in the dedicated section in the chatbot builder.","category":"Chatbots","created_at":"2026-05-28 14:10:48","updated_at":"2026-05-28 00:00:00"},{"id":"d0f3a060a48284db102b96a83c07ea8b","title":"Course enrollment for existing students through the “Login” widget ","summary":"Now not only new but also existing students can enroll in your courses using the “Login” widget embedded on your website. Their email address is added to the form automatically, so they can confirm enrollment and complete payment in just a few clicks. This reduces friction and helps them start learning sooner.","category":"Online Course Builder","created_at":"2026-05-28 14:16:15","updated_at":"2026-05-28 00:00:00"},{"id":"86ec5647ea792731fcb6b94d22c9419b","title":"Course purchases through the “Login” widget","summary":"You can now enroll students in paid courses and accept payments through the “Login” widget on your course website. To do this, simply select the required course and pricing plan in the widget settings. This will help you enhance your course website and streamline the purchase process for students.","category":"Online Course Builder","created_at":"2026-05-28 13:48:13","updated_at":"2026-05-27 00:00:00"},{"id":"40c6cdf93e7a20e17ba7ff12e4d5ed93","title":"Track all payment attempts in a single CRM deal","summary":"The “One deal per payment link” option is enabled by default in every pipeline’s general settings. It records all visits through the same payment link under a single deal, helping you avoid duplicates and maintain accurate analytics. If needed, you can turn it off to create a new deal for every payment attempt, as before.","category":"CRM","created_at":"2026-05-28 14:04:56","updated_at":"2026-05-27 00:00:00"},{"id":"080e8d1e2bb0f51975487dc71fc6a71d","title":"Track CRM deal payments with “Deal payment” automated flow condition","summary":"The “Condition” element checks whether a payment was received through a payment link or manually confirmed by your team member within a selected timeframe to branch your flow accordingly. For instance, you can automatically send a receipt if a customer paid within 24 hours or follow up with a reminder if they haven’t paid yet.","category":"Automation 360","created_at":"2026-05-28 13:15:24","updated_at":"2026-05-26 00:00:00"},{"id":"15253ce853732e10cfea24a76413dc19","title":"Route chatbot sales of CRM products to selected pipelines","summary":"In chatbot message settings, you can now select which CRM pipeline should store deals automatically created after payment for CRM products. This helps you keep your sales organized and ensure paid orders reach your team without delay.","category":"Chatbots","created_at":"2026-05-28 13:36:52","updated_at":"2026-05-26 00:00:00"},{"id":"2436e4b5604580d241dac7fdcc6f5266","title":"Extend course access in student accounts","summary":"In your course settings, give students on specific pricing plans the option to extend their access for a selected timeframe for free or for an additional fee. This will help you profit from additional learning time and drive repeat sales. After their access expires, they can renew it using the “Continue access” button in their student accounts.","category":"Online Course Builder","created_at":"2026-05-28 13:04:23","updated_at":"2026-05-25 00:00:00"},{"id":"7338bc69b60b4bf2eed21bf67a005309","title":"Save tags from website forms to your mailing list","summary":"In the “Form” widget settings, you can save selected tags to your mailing list. This helps you segment leads more effectively, run personalized flows, and track how well each form performs.","category":"Landing Pages","created_at":"2026-05-27 14:24:47","updated_at":"2026-05-24 00:00:00"},{"id":"d3800a796ad6dacf0718492d10f57473","title":"Capture payments using NovaPay","summary":"Use NovaPay to accept payments on your websites, online courses, through chatbots, and CRM payment links. To get started, add the merchant ID you receive from NovaPay and enter the public and private keys from your NovaPay account.","category":"General","created_at":"2026-05-27 14:22:22","updated_at":"2026-05-22 00:00:00"},{"id":"4e6f02cf617d8bed86b90bebd6602b61","title":"Manage banner visibility using student tags","summary":"Use student tags to show or hide banners in each student’s account and tailor your offers to different audiences. You can, for example, promote an advanced course to students with the “Completed basic course” tag or hide it from those with the “Completed advanced course” tag. Display conditions update as soon as you change them in the academy settings.","category":"Online Course Builder","created_at":"2026-05-27 14:01:46","updated_at":"2026-05-21 00:00:00"},{"id":"8d275df16823c76b888bc104a08c6fb6","title":"Find student answers by course plan","summary":"To find a relevant submission quickly, go to \"Assignment answers\" and filter the list by course plan. For instance, you can view extra assignments submitted by students who received them as part of your Pro plan.","category":"Online Course Builder","created_at":"2026-05-27 13:48:36","updated_at":"2026-05-20 00:00:00"},{"id":"9cf4cad08e19e59757186a1c69e45d6b","title":"Track lost deal reasons in CRM","summary":"When you mark a deal as lost, you can choose a reason and add a comment to give your team more context. The CRM system saves these details and includes them in export files to help you spot drop-off patterns and optimize your sales workflows. In the pipeline settings, go to “Closed deals” to manage default reasons or create custom ones.","category":"CRM","created_at":"2026-05-27 13:19:35","updated_at":"2026-05-19 00:00:00"},{"id":"87618eaac5249f3156bf084349c88722","title":"Find students with no assigned courses","summary":"In the “Students” tab, learners who are not enrolled in any course have the “No course” status. Use this filter to find them quickly, then enroll them in your course or remove them from your academy to free up your plan limit.","category":"Online Course Builder","created_at":"2026-05-27 13:15:29","updated_at":"2026-05-18 00:00:00"},{"id":"deea4a0939a38c8564f7b512a5f83e21","title":"More organized deal export files in CRM","summary":"Export files now list costs from each deal in a single cell, calculate their total value, and show the expense count in dedicated columns. This gives you a clearer spreadsheet view and helps you evaluate deal profitability outside the CRM system.","category":"CRM","created_at":"2026-05-26 18:02:24","updated_at":"2026-05-17 00:00:00"},{"id":"670581214e2ec21a406883b31b01402c","title":"Auto-generated pages for CRM products","summary":"The system now creates dedicated pages for each product automatically and keeps its details in sync. In your store settings, choose which categories to show and set a consistent page style, then manage SEO settings and links in CRM product cards.","category":"Online Course Builder","created_at":"2026-05-26 17:58:33","updated_at":"2026-05-15 00:00:00"},{"id":"276076b0b4ad238b46050ab6ca15d455","title":"Saved replies in your chatbots’ “Chats” section","summary":"Сreate reusable reply templates with variables and insert them into conversations using the “/” command or the button in the message input field. This helps you quickly respond to common requests and keep communication consistent. You can add, edit, and delete saved replies from the list.","category":"Chatbots","created_at":"2026-05-21 13:39:10","updated_at":"2026-05-14 00:00:00"},{"id":"5c07a623daf0a4ad1c0ee31408992ce0","title":"Remove students from selected academy courses only","summary":"When removing a student, you can now select the courses they should be removed from. The system also warns that the student’s progress in those courses will be permanently deleted. This gives you more precise audience management and helps prevent accidental data loss.","category":"Online Course Builder","created_at":"2026-05-21 13:30:32","updated_at":"2026-05-12 00:00:00"},{"id":"0aab6fe6c6a7eadd0a0f06c7a7d9e5f4","title":"Approve join requests for Telegram channels and groups","summary":"Turn on the “Join requests need approval” option for invite links without member limits. Requests can then be approved manually by an admin or automatically by a Telegram chatbot based on specified conditions, like payment status or assigned tags.","category":"Chatbots","created_at":"2026-05-21 13:24:20","updated_at":"2026-05-11 00:00:00"},{"id":"3ca360d31983c82811a5dc58821e4f57","title":"New trigger and action in Automation and CRM system — “Tag unlinking from contact”","summary":"In the “Action” element, you can unlink a selected tag from a CRM contact at the selected point in the flow. Automated or manual tag removal can also trigger another automated flow. For instance, after a purchase, you can automatically unlink the “Lead in progress” tag and launch a customer loyalty flow.","category":"Automation 360","created_at":"2026-05-21 13:20:31","updated_at":"2026-05-08 00:00:00"},{"id":"71c83be6e6e2b6d1be03251f37956a52","title":"Import companies to your CRM system","summary":"You can now quickly transfer your B2B database from another platform into the CRM system to save time and reduce manual work for your team. In the “Contacts” → “Companies” section, click “Import,” upload a CSV file, and map its columns to CRM fields.","category":"CRM","created_at":"2026-05-21 13:15:46","updated_at":"2026-05-06 00:00:00"},{"id":"23b1941deb7a99b52b8dc77cbad741c3","title":"New “Website pixel event” flow trigger condition in Automation","summary":"Branch your flow based on whether a SendPulse pixel-tracked event occurred on your website within a selected timeframe. For instance, send a registration confirmation if a customer signed up for a webinar within 24 hours or a limited-spots reminder if they haven't.","category":"Automation 360","created_at":"2026-05-04 14:36:54","updated_at":"2026-05-04 00:00:00"},{"id":"b6be82baac8074eff72ef80c18c0f911","title":"Display a certain number of questions in your course tests","summary":"In your course test settings, you can select how many questions from the list will be shown to every student. Scores will be calculated based only on these questions. On top of that , you can turn on randomized question order to give every student a unique mix of questions, making it much harder to share answers and cheat.","category":"Online Course Builder","created_at":"2026-05-04 14:30:55","updated_at":"2026-05-03 00:00:00"},{"id":"97cfbf2a3d7ec907e5be55cd34799f0a","title":"Utility templates for your Facebook Messenger chatbot ","summary":"Create Utility templates to send transactional messages, like order confirmations and status updates, to stay connected with your customers outside the 24-hour messaging window. These templates can include images, variable-based text, and buttons. They also must be approved by Meta before you use them in your campaigns.","category":"Chatbots","created_at":"2026-05-04 14:21:35","updated_at":"2026-05-01 00:00:00"},{"id":"9588d2e9297c47b5d965f77e0bb04a60","title":"Folders for your Automation flows","summary":"Create folders to group flows by projects, goals, or any other criteria to find what you need faster. You can move flows between folders and see their location in the general list. And to get you started, there’s already a default “All flows” system folder ready to go.","category":"Automation 360","created_at":"2026-05-04 13:31:29","updated_at":"2026-04-29 00:00:00"},{"id":"a12d210f53bb8d5c65e5529883fc55ea","title":"New “Unlink tag from subscriber” trigger and action in Automation ","summary":"In the “Action” element, you can unlink a selected tag from a contact in your mailing list at any step of your flow. Removing a tag, either automatically or manually, can also trigger another automated flow. For instance, you can unlink the “trial” tag when a trial period ends and launch a flow offering an upgrade to a paid plan.","category":"Automation 360","created_at":"2026-04-28 17:43:51","updated_at":"2026-04-27 00:00:00"},{"id":"d8952f00733c78af2817a40ba339cc94","title":"Advanced search in the “Chats” section in our сhatbot builder","summary":"Locate any contact quickly across all your chats. Now you can filter your account conversations by chat assignee, user last activity, and subscription date. On top of that, you can narrow down chats for a selected chatbot using tags, flow and campaign history, and other contact parameters.","category":"Chatbots","created_at":"2026-04-27 12:53:25","updated_at":"2026-04-24 00:00:00"},{"id":"a55cb7e3ad5db0be29701a7915a3c45f","title":"Transfer your pop-up events to Meta Pixel","summary":"In the \"Button\" and \"Messaging app\" element settings, you can now turn on event transfer to Meta Pixel. This lets you track your pop-up conversions with greater precision and use this data to fine-tune your Meta ad campaigns and get more out of every click.","category":"Pop-ups","created_at":"2026-04-22 14:03:22","updated_at":"2026-04-22 00:00:00"},{"id":"eedffa316731ff8f3cbd6a62a3fbc8ca","title":"New “Upon page element click” event condition in SendPulse pixel ","summary":"To set up the event trigger, simply copy the element's class from your page code and paste it into the corresponding condition field. For instance, you can track clicks on a \"Select a course\" button and prompt visitors to take a quiz to determine their skill level and learning goal.","category":"Automation 360","created_at":"2026-04-22 13:48:22","updated_at":"2026-04-21 00:00:00"},{"id":"2e51b8f1e9811193ddbdcbbc82be1808","title":"Enhanced export of student survey responses","summary":"The exported spreadsheet now brings together student responses to all form questions, except those that required file uploads, into one structured table. Multiple answers to the same question are grouped into a single cell and separated by commas, so you can work through large datasets without any extra sorting or cleanup.","category":"Online Course Builder","created_at":"2026-04-20 16:19:36","updated_at":"2026-04-20 00:00:00"},{"id":"efbc436986b630b291e1c983bbb9343b","title":"Set up pending timeouts in your CRM payments ","summary":"In your pipeline settings → “Automated payments,” you can now specify how long to wait for a payment. If no payment is received within this timeframe, the system will assign a failed payment status to the deal and can trigger an automated flow for that scenario. This helps you follow up with customers on time and recover potentially lost sales.","category":"CRM","created_at":"2026-04-20 16:09:29","updated_at":"2026-04-19 00:00:00"},{"id":"8df740e7535a0ac7c6b9fabc4dba7483","title":"New SendPulse pixel event condition — “After scrolling X% of a page” ","summary":"In the event settings, you can now select a custom scroll percentage instead of the default 50%. This lets you tailor your automated communication based on how deeply visitors engage with your website content. For instance, once a visitor has gone through 70% of your pricing page, step in with an offer to help them pick their perfect plan.","category":"Automation 360","created_at":"2026-04-20 16:14:26","updated_at":"2026-04-19 00:00:00"},{"id":"4342e3154b0f49749c5d8193b1cd8c34","title":"New “After scrolling X% of a page” display condition in your pop-ups","summary":"You can now select a custom scroll percentage instead of the default 50% to control exactly when your pop-up is shown. For instance, you can offer a first-consultation discount once a visitor has scrolled through 75% of your webpage and already explored your value proposition and workflow.","category":"Pop-ups","created_at":"2026-04-20 16:05:10","updated_at":"2026-04-18 00:00:00"},{"id":"e83e890e8d9f33b5423630cbf1ff7ab6","title":"Nova Post integration","summary":"Connect your Nova Post business account to the SendPulse CRM system to manage shipments and sales in one space. This will let you create waybills directly in your CRM system or pull in existing ones from the Nova Post app, automatically update deal statuses once a waybill is generated, and view all related shipments in your CRM deal and contact cards.","category":"Integrations","created_at":"2026-04-20 16:01:50","updated_at":"2026-04-17 00:00:00"},{"id":"61b836cfc146d184182a7cfce5111298","title":"Add comments to student assignment results","summary":"You can now add comments to your student assignment results to clarify why their answers need revision or what could be done better. Students will see these comments in the assignment chats linked directly to the responses you're referring to. This will keep feedback clear and actionable, cut down on back-and-forth, and help students learn from their mistakes faster.","category":"Online Course Builder","created_at":"2026-04-17 12:04:43","updated_at":"2026-04-16 00:00:00"},{"id":"985c1d7b383d0bd06ad78210f9b74487","title":"Manage your CRM system on your smartphone or tablet","summary":"With the SendPulse app, you can now move deals through your pipeline, manage contacts, create tasks for your team, and tap into other CRM features — all from your mobile device. Download the app from the App Store or Google Play and keep your sales and workflows running smoothly, no matter where you are.","category":"CRM","created_at":"2026-04-17 11:54:13","updated_at":"2026-04-15 00:00:00"},{"id":"085f20b8272596661e8087e663047966","title":"Add notes and files to payments with custom payment methods","summary":"In your CRM deal card → “Payments,” you can now add notes and upload files to payments made through custom methods like bank transfers or cash. For instance, you can note that the payment has been received and upload a receipt screenshot. This will help you track payments more efficiently and keep all essential data on hand.","category":"CRM","created_at":"2026-04-14 16:10:15","updated_at":"2026-04-14 00:00:00"},{"id":"cbf7de836efa8740d1faaf09255b5227","title":"Flexible settings for the “Repeat” element in chatbot flows","summary":"You no longer need to set a repeat limit for a contact if the interval between messages exceeds 24 hours. This makes it easier to build long-running chatbot flows, like sending payment reminders, recurring notifications, or other updates.","category":"Chatbots","created_at":"2026-04-14 15:44:27","updated_at":"2026-04-12 00:00:00"},{"id":"866cb0e3171cf5c295a33746e3bf42cf","title":"Name-type variables in WhatsApp chatbot templates","summary":"You can now use not only number-type but also name-type variables, like {{order_id}} or {{client_name}}, in your WhatsApp campaign templates. This makes your templates with multiple variables more intuitive, reduces errors, and helps you quickly see the data used in every message.","category":"Chatbots","created_at":"2026-04-14 15:20:20","updated_at":"2026-04-11 00:00:00"},{"id":"38eb0ca4a41d6f6195a56bb5bdbd6f63","title":"Transfer tags from the payment and order forms to your CRM system","summary":"In your “Payment” widget and cart order form settings, turn on the corresponding toggle to automatically assign selected tags to your CRM contact cards. This will help you streamline audience segmentation and fine-tune your follow-up communication.","category":"Landing Pages","created_at":"2026-04-14 14:15:32","updated_at":"2026-04-10 00:00:00"},{"id":"d7e35f71ffc851da72a78490d7075e1b","title":"Copy pages across your websites ","summary":"You can now reuse your website page layout and content to save time and effort. Go to the website builder, select your page from the list, click “Copy to another website,” then, in the pop-up window, add the destination website, page name, and its link. Copy page","category":"Landing Pages","created_at":"2026-04-14 13:32:50","updated_at":"2026-04-09 00:00:00"},{"id":"c07b9c9d0cbe170865b2c179f0b9f1f0","title":"SendPulse pixel for individual campaigns","summary":"If you turn on link click tracking for a specific email campaign in the “Campaign Parameters” tab, you can install the SendPulse pixel for that campaign independently of the global settings. This gives you more flexibility when setting up analytics across different campaigns.","category":"Email Campaigns","created_at":"2026-04-08 15:40:12","updated_at":"2026-04-08 00:00:00"},{"id":"1ca2582074441708f2cecd9bf70fd38f","title":"Drag-and-drop in our pop-up builder","summary":"Creating pop-ups is now faster and more convenient. Simply drag and drop an element into your pop-up layout, and the system will automatically open its settings, so you can jump straight into customizing it. Prefer the old way of adding elements? That's still an option, too.","category":"Pop-ups","created_at":"2026-04-08 15:34:55","updated_at":"2026-04-06 00:00:00"},{"id":"bfcc2fd5b507e770d56c378085da4de0","title":"Advanced shadow settings in our website builder","summary":"In the settings of columns, images, and widgets with buttons, you can now customize shadow parameters, including color, opacity, offset, blur, and size. This gives you greater design flexibility and lets you create more polished and visually engaging layouts.","category":"Landing Pages","created_at":"2026-04-08 15:26:02","updated_at":"2026-04-05 00:00:00"},{"id":"1bcab8ff60342932bf1e8028f4dc13b1","title":"Keep your Telegram chatbot link unchanged in the website’s “Social” widget","summary":"In the widget settings, select the “Prevent link wrapping” checkbox to turn off conversion into a system link used to transfer data to the chatbot. This way, your published page will display the exact Telegram chatbot link you set up, including custom parameters or tracking tags.","category":"Landing Pages","created_at":"2026-04-08 15:21:48","updated_at":"2026-04-04 00:00:00"},{"id":"6696070316b81fd77e4f7f1d425b0eb8","title":"Product dimensions and weight in your CRM catalog","summary":"In your CRM product card, you can specify your product's weight, length, width, and height so you don’t need to add them manually for every shipment. This also lets you automatically calculate shipping costs based on your product's actual parameters.","category":"CRM","created_at":"2026-04-03 08:13:29","updated_at":"2026-04-03 00:00:00"},{"id":"5085258bfaafc05f1fe8becce4d2088c","title":"QuizLead integration","summary":"Connect QuizLead to SendPulse to automatically transfer leads collected through interactive quizzes to your mailing list and trigger message flows in Automation. Save quiz responses as variables to tailor your communication.","category":"Integrations","created_at":"2026-04-03 08:20:26","updated_at":"2026-04-03 00:00:00"},{"id":"7fadce326394656ec0a219d522d5831d","title":"FuseWP integration","summary":"Connect the FuseWP plugin to SendPulse to automatically transfer contacts from your WordPress website to your mailing list after sign-ups, form submissions, or purchases. You can then segment them by tags, purchased products, subscription status, and more to send email campaigns that feel personal from the start.","category":"Integrations","created_at":"2026-04-03 08:32:50","updated_at":"2026-04-03 00:00:00"},{"id":"d4a5d5831dc6951dce5e5ed5dd9cb9d5","title":"MailOptin integration","summary":"Connect the MailOptin plugin to SendPulse to automatically nurture leads using subscription forms and pop-ups with flexible display rules. Keep your mailing list clean thanks to spam protection, segment your audience by tags, and send notifications about new posts and email digests.","category":"Integrations","created_at":"2026-04-03 08:38:00","updated_at":"2026-04-03 00:00:00"},{"id":"fb59360d1b894f261d03d11bf3174200","title":"New “Notify me via Telegram” action in Automation","summary":"Alert yourself or your team about important events in your automated flows through the “SendPulse Notifications” bot. Send instant notifications when a customer doesn’t open an important email, a deal gets stuck at the payment stage, and more, and stay on top of critical issues to address them in time. You can also add variables and basic HTML formatting to customize your messages.","category":"Automation 360","created_at":"2026-04-02 13:25:21","updated_at":"2026-04-02 00:00:00"},{"id":"8d83813f40753260c33fab67983d0766","title":"SMS chatbots in SendPulse","summary":"Bring the SMS marketing power and chatbot automation together and streamline communication in one of the most reach-friendly channels out there. Install the “SMS Chat in SendPulse” app, and let your SMS chatbot send text messages and pick up on keywords and tags in customer replies to deliver a relevant response. Simply submit a number registration request and get your first triggered flow up and running.","category":"Chatbots","created_at":"2026-03-30 13:54:39","updated_at":"2026-03-30 00:00:00"},{"id":"83d20496796dec297238cec45210ddd0","title":"Two-step form in our website builder","summary":"In your “Form” widget settings, select the “Modal form” mode and turn on the “Two-step form” option. Visitors will first see a compact block with an email address field, and after they submit it, the remaining form fields will appear. This saves space, streamlines the first interaction, and can boost conversion rates.","category":"Landing Pages","created_at":"2026-03-30 13:50:25","updated_at":"2026-03-28 00:00:00"},{"id":"3bafb9365080a6887e559fc802a5fc38","title":"Update CRM deal fields through the “Action” element in Automation","summary":"In deal event-triggered flows, you can now use the “Change variable” action to update deal fields with the “_deal” suffix in your CRM system, including name, amount, currency, and more. Simply turn on the toggle in the element settings, and your deal cards will stay accurate automatically without any effort on your part.","category":"Automation 360","created_at":"2026-03-27 11:36:10","updated_at":"2026-03-27 00:00:00"},{"id":"6f26875d291a312aa1a638c4bf6cb5a7","title":"Enhanced Open Block in our website builder","summary":"Create pixel-perfect layouts using vertical and horizontal guides, while responsive scaling maintains proportions and spacing across mobile devices of any screen size. Fine-tune any element's position quickly and precisely by pressing the arrow keys combined with Shift.","category":"Landing Pages","created_at":"2026-03-27 11:29:55","updated_at":"2026-03-26 00:00:00"},{"id":"8024d6e512342680487f579bc1347b5d","title":"The “Condition” element in your chatbots","summary":"Branch your chatbot flow based on an incoming external event, like a website purchase, an in-app booking, and more. The system generates an event link that your external service will use to send a request with the event information and subscriber ID. Save the received data to your chatbot variables and leverage it in your follow-up messages.","category":"Chatbots","created_at":"2026-03-27 11:23:38","updated_at":"2026-03-25 00:00:00"},{"id":"3392ff746ab675f8584a56873e1226f7","title":"“Shape” widget in your website’s “Оpen block”","summary":"Use the “Shape” widget to add geometric shapes, like circles, rectangles, triangles, stars, and more, to your block, then drag and drop them anywhere in your workspace. Fine-tune their size, proportions, color, and shadow to highlight key elements and sharpen your page layout.","category":"Landing Pages","created_at":"2026-03-27 11:19:20","updated_at":"2026-03-24 00:00:00"},{"id":"76be92f2c1595d015081521b07979f43","title":"SendPulse pixel in Automation","summary":"The SendPulse pixel lets you track visitor actions on websites built with SendPulse or third-party platforms and trigger personalized communication flows that boost conversions. To do this, in the “Pixel” section, add your website and set up events like pricing page visits or product views, and use them to trigger automated flows and chatbot campaigns.","category":"Automation 360","created_at":"2026-03-23 15:41:15","updated_at":"2026-03-23 00:00:00"},{"id":"6819cd8042f6ec0c57521fcaa2d71814","title":"Enhanced “Gallery” widget in our website builder","summary":"Now you can fine-tune the “Gallery” widget to better match your website page layout. For instance, you can adjust widget width and height limits and use the “Contain” mode in “Image scaling” to display images of any size without cropping. For “Carousel,” you can customize thumbnail backgrounds and show the edge of the last thumbnail to let visitors know they can scroll through the gallery.","category":"Landing Pages","created_at":"2026-03-23 15:45:44","updated_at":"2026-03-22 00:00:00"},{"id":"ed5960b874f423876a5ad59e993e3946","title":"Cross-sell courses with in-lesson banners","summary":"Add the “Upselling & Cross-selling” element to any lesson, then head to the “Cross-selling” tab and select a course and pricing plans you’d like to promote. Target offers based on students’ current plans and present them during learning to boost conversions from your existing audience without extra marketing spend.","category":"Online Course Builder","created_at":"2026-03-23 15:49:45","updated_at":"2026-03-21 00:00:00"},{"id":"774e0389385b6647c8810bdf941d90cf","title":"Clear product tracking in CRM payment exports","summary":"Your exported files now include the “Product ID” and “SKU” fields (assigned when the product is created). This makes it easy to track products with similar names in your reports and ensures accurate data imports into your external analytics and accounting systems.","category":"CRM","created_at":"2026-03-23 15:53:25","updated_at":"2026-03-20 00:00:00"},{"id":"6f8cefb434efba81cb146972d09aca2e","title":"“Open block” in the website builder","summary":"Break free from column-based website pages and place widgets anywhere with the “Open block,” allowing you to create more flexible, custom layouts. To ensure proper display on all screen sizes, adjust settings for desktop, tablet, and mobile devices separately.","category":"Landing Pages","created_at":"2026-03-23 15:57:53","updated_at":"2026-03-19 00:00:00"},{"id":"eb05fcaaa697fae3582ed291405f299d","title":"New “Add Google Sheets data” action in Automation ","summary":"In the “Action” element, connect your Google account, grant access to Google Drive, select a spreadsheet and sheet, and map your flow variables to the columns. From then on, your flow data is automatically added to Google Sheets. It's a smooth way to keep live records, create and track reports, and pass leads directly into your team's workflow without manual effort.","category":"Pop-ups","created_at":"2026-03-23 15:35:58","updated_at":"2026-03-18 00:00:00"},{"id":"2da4589f65a8d9570e8fc42344e8813c","title":"“AI Agent” now supports GPT-5.3-chat, GPT-5.4, and Gemini 3.1 Pro Preview ","summary":"Use GPT-5.3-chat for everyday chats and quick consultations, GPT-5.4 for complex requests that require precision and strong reasoning, and Gemini 3.1 Pro Preview for in-depth sessions with long context and large data inputs.","category":"Chatbots","created_at":"2026-03-16 09:11:46","updated_at":"2026-03-16 00:00:00"},{"id":"de8e224acb4b24df5abc35ccd34d163f","title":"Promotional banners in student accounts","summary":"In your academy settings, you can now add banners supported by desktop and mobile devices to promote other courses and pricing plans, drive upsells, and boost student LTV. Banners appear throughout the student account except on the course progress page. Adjust their placement and display timing, allow closing, and link them to your course page, pricing options, or external resources.","category":"Online Course Builder","created_at":"2026-03-16 09:06:20","updated_at":"2026-03-15 00:00:00"},{"id":"d6d43f70848d4211cdc3e433a6394d22","title":"Team member–based filtering in Automation","summary":"Now you can use the “Filter” element to branch CRM-triggered flows based on the team member assigned to a deal, contact, or task. For instance, you can send sales offers to leads handled by sales team members or follow-up details to contacts managed by account managers.","category":"Automation 360","created_at":"2026-03-16 09:01:02","updated_at":"2026-03-14 00:00:00"},{"id":"733a797e310ca424fd25e458dcc2926d","title":"Server-Side Rendering (SSR) for your websites","summary":"Server-Side Rendering helps your website pages load faster, improves Google PageSpeed scores, and enhances search engine indexing. It also reduces website layout shifts while loading, creating a smoother and more stable browsing experience.","category":"Landing Pages","created_at":"2026-03-16 08:50:31","updated_at":"2026-03-13 00:00:00"},{"id":"733a797e310ca424fd25e458dcc2926d","title":"Server-Side Rendering (SSR) for your websites","summary":"Server-Side Rendering helps your website pages load faster, improves Google PageSpeed scores, and enhances search engine indexing. It also reduces website layout shifts while loading, creating a smoother and more stable browsing experience.","category":"Landing Pages","created_at":"2026-03-12 16:10:22","updated_at":"2026-03-12 00:00:00"},{"id":"eff4f31cffd496bc73e93f89ad51aca3","title":"Voice messages in your WhatsApp chatbots","summary":"Add the “Audio” element to your message, upload an .ogg file with the Opus codec, and select the “Send as voice” checkbox. Voice messages feel more personal, get listened to more often, and work particularly well for step-by-step guides, reminders, and special offers.","category":"Chatbots","created_at":"2026-03-11 08:31:30","updated_at":"2026-03-11 00:00:00"},{"id":"87d372e1a97c16864f1a1e5efd7adefb","title":"Offer subscription-type products in your online store","summary":"Add a subscription-type product from the CRM system to the “Product” widget. Your customers will see the subscription terms right on the product card and at checkout, and pay seamlessly through WayForPay. This will help you generate a steady income from premium content, private communities, and exclusive services.","category":"Landing Pages","created_at":"2026-03-11 08:13:01","updated_at":"2026-03-08 00:00:00"},{"id":"cc1030c147d9c7eac09059962b456d38","title":"Advanced WhatsApp chatbot statistics by message type","summary":"You can now separately track service messages sent within user-initiated sessions and marketing templates sent through the MMLite API. This will help you get a clearer picture of your chatbot performance, keep a closer eye on costs, and fine-tune your communication strategies with confidence.","category":"Chatbots","created_at":"2026-03-11 08:05:23","updated_at":"2026-03-06 00:00:00"},{"id":"1cd85b63cd391484af64d35c1c6b9ef5","title":"Smart field mapping when importing contacts to your CRM system ","summary":"When your file’s column names match CRM field names, they’re mapped automatically during contact import. You can manually adjust only the unmatched fields if needed. This allows you to complete the import process faster, easier, and with fewer errors.","category":"CRM","created_at":"2026-03-04 08:33:00","updated_at":"2026-03-04 00:00:00"},{"id":"099149da8b0c2775185773d03d0b6d50","title":"Assign tags to CRM contacts collected through your pop-ups","summary":"When creating or editing a pop-up, you can now turn on the “Assign tag to contacts” toggle in the “Data saving” tab. Then, add a new tag or select one from your CRM contact settings to better segment leads, tailor follow-ups, and track every form performance with ease.","category":"Pop-ups","created_at":"2026-03-04 08:29:09","updated_at":"2026-03-03 00:00:00"},{"id":"72eb0d04d23f012f41029c48ce8879f6","title":"Colored buttons in Telegram chatbot messages","summary":"You can now select blue, red, or green for your chatbot buttons and quick replies directly in the flow builder. Available in Telegram 12.4 and later, this lets you highlight your CTAs, enhance user experience, and drive more clicks.","category":"Chatbots","created_at":"2026-03-04 08:24:42","updated_at":"2026-03-02 00:00:00"},{"id":"88c343ff033dcefc565a9a0c38535a3d","title":"Launch your TikTok chatbot from your website widget","summary":"In your “Chatbot” widget settings, you can now add a button that directs users to your TikTok chatbot and select a flow that starts after they subscribe. This will help you nurture website leads, tailor customer communication, and boost in-chat conversions.","category":"Landing Pages","created_at":"2026-03-04 08:20:04","updated_at":"2026-03-01 00:00:00"},{"id":"fcec752924276c6c6f5fb63ba12d5804","title":"New element management features in automated flows","summary":"You can now collapse or expand selected elements with the button in the top-left corner. To manage all elements at once, use the controls at the bottom of the builder — they’ll also align your flow automatically. Hold “Shift” to select multiple elements and apply a single action to them. You can also drag the exit point from the last element to an empty area and choose a new element, which will be added to your flow automatically.","category":"Automation 360","created_at":"2026-02-27 16:01:12","updated_at":"2026-02-27 00:00:00"},{"id":"38f6d896f8117db6825bfe11eb0a68fc","title":"Merge your CRM and chatbot contacts manually","summary":"In a CRM contact card, click “Add contact from chatbot,” paste your chat link in the pop-up window, and map the fields to merge data into a single profile. From there, your team members can view complete customer details and conversation history directly in your CRM system. This will help them see the full picture and streamline customer communication.","category":"CRM","created_at":"2026-02-23 08:13:49","updated_at":"2026-02-23 00:00:00"},{"id":"fc9f012648b0af1199e0decde26bbe65","title":"Automatically transfer your website form tags to CRM system","summary":"In your “Form” widget settings, turn on the corresponding toggle to automatically assign selected tags to your CRM contact cards. This will help you segment leads more accurately, trigger personalized automated flows, and track selected form performance individually.","category":"Landing Pages","created_at":"2026-02-23 08:02:59","updated_at":"2026-02-21 00:00:00"},{"id":"49a3c315332870edeecd69b73ac7a8ce","title":"Track net profit in your CRM system","summary":"Turn on “Net profit calculation” in your pipeline settings and then add your expense records in the “Expenses tab” within deal cards. The system will automatically calculate profit per deal and for the whole pipeline, highlighting gains in green and losses in red. This will help you track not just revenue but also true sales profitability.","category":"CRM","created_at":"2026-02-23 08:08:10","updated_at":"2026-02-20 00:00:00"},{"id":"3868b8e9dec266197afcf0fbe37dcbc2","title":"Reorder delivery options in your online store","summary":"In your online store settings, you can now customize the delivery methods display order in the cart. This helps you guide customers toward preferred options and streamline their checkout experience.","category":"Landing Pages","created_at":"2026-02-19 14:54:34","updated_at":"2026-02-19 00:00:00"},{"id":"bd7e61120e8067f9fb7c983fbdf393df","title":"Videos in your Viber promotional campaigns","summary":"Add short videos with cover images to your Viber promotional messages to showcase your products, capture attention, and drive higher engagement and campaign conversions.","category":"General","created_at":"2026-02-17 13:53:57","updated_at":"2026-02-17 00:00:00"},{"id":"3500e0354a58540641c6650c1c668ac5","title":"Smarter “Special date” flow trigger for February 29","summary":"When a contact’s special date is February 29, your automated flow will run on that day in leap years and on March 1 in non-leap years. This ensures your greetings and promotional messages are sent on time, helping you maintain consistency in your customer communications.","category":"Automation 360","created_at":"2026-02-16 08:31:26","updated_at":"2026-02-13 00:00:00"},{"id":"a9173dd6443bd651349e2e9b2f43df99","title":"Survey forms in online courses","summary":"Add a survey form to your course to collect more in-depth feedback from students. You can ask open-ended questions, offer multiple answer options, allow file uploads, and more. All responses are saved in analytics and student cards. On top of that, you can send text and date fields to your CRM system to enhance segmentation and deliver more personalized offers.","category":"Online Course Builder","created_at":"2026-02-12 14:12:50","updated_at":"2026-02-11 00:00:00"},{"id":"5a5cbffc336c9384e8565d74ad555c93","title":"Text formatting in chatbot campaigns and live chat","summary":"You can now quickly format text when creating campaigns for WhatsApp, Viber, and Telegram chatbots or sending messages in live chat. Use buttons or keyboard shortcuts to apply italics, strikethroughs, insert links, and other formatting options. The system automatically follows every channel’s formatting rules and applies the correct markup.","category":"Chatbots","created_at":"2026-02-12 14:07:38","updated_at":"2026-02-10 00:00:00"},{"id":"d6e6b2d32d1da71aa145acb56873664b","title":"Hide CRM products on your online store page","summary":"You can now turn off a product’s visibility directly in your CRM catalog, and it will instantly become unavailable for purchase in your online store — no website builder configuration required. This helps you stay flexible, react faster to stock changes, and keep your catalog accurate without extra steps.","category":"CRM","created_at":"2026-02-12 14:03:06","updated_at":"2026-02-09 00:00:00"},{"id":"bb6f2298af865bf69f436ec6fc44eb52","title":"Track Viber element performance in Automation","summary":"In the “Automation” section, you can see how many messages were sent and delivered across all flows using Viber elements. When exporting statistics, you’ll get separate metrics for sent and delivered messages along with errors for every Viber element. Other than that, you’ll get the extended report, which includes a combined overview of all selected flows.","category":"Automation 360","created_at":"2026-02-12 13:59:07","updated_at":"2026-02-08 00:00:00"},{"id":"1dcafb181801300e70e172d2f626c50c","title":"Custom payment method names in your online store cart","summary":"In your order form settings, you can now customize the names of payment methods to make them more customer-friendly or add brief explanations. For instance, instead of \"WayForPay,\" you can use \"Online payment with no fees.\" This helps improve the checkout experience and increases the success rate of payments.","category":"Landing Pages","created_at":"2026-02-06 08:40:33","updated_at":"2026-02-06 00:00:00"},{"id":"01a641dea8610cbf59922aaf0ff778d7","title":"Assignment chats available in online course plans","summary":"In the \"Pricing Plans\" tab → \"Course Access,\" you can now enable assignment chats with instructors, as well as the option to send voice messages within these chats. This adds extra value to the advanced pricing plans and allows you to monetize additional instructor support.","category":"Online Course Builder","created_at":"2026-02-06 08:44:36","updated_at":"2026-02-06 00:00:00"},{"id":"68cd82011b9f08451ca5920a24080c86","title":"Optimized assignment management in the instructor dashboard","summary":"In the \"Assignment answers\" section, you can now quickly view students' assignments awaiting review, and easily find what you need using filters and search. You can check the latest version of each student submission, accept and score, reset progress, or return them for revision, all while discussing details with the student via text or voice messages.","category":"Online Course Builder","created_at":"2026-02-06 08:36:32","updated_at":"2026-02-05 00:00:00"},{"id":"8faf0417265b20f34482a98ef3269da5","title":"Invitation links for Telegram groups and channels","summary":"You can now create multiple invitation links for the same Telegram group or channel and use them in the “Join or request to join a Telegram group or channel” trigger. This lets you launch personalized automation flows based on where each subscriber came from.","category":"Chatbots","created_at":"2026-02-04 12:42:49","updated_at":"2026-02-04 00:00:00"},{"id":"8f62953061a205f7c3b34c26e1aafc53","title":"Displaying custom text instead of the delivery price in online stores","summary":"In the \"Order delivery\" section of your online store settings, you can now add a custom text, such as \"Shipping charges based on carrier rates,\" which will be displayed instead of the delivery cost. This option helps you show the correct order total and avoid misunderstandings with customers.","category":"Landing Pages","created_at":"2026-02-06 08:28:15","updated_at":"2026-02-04 00:00:00"},{"id":"b0f167e5e530e1167fc55b27f9fe7830","title":"Quick field search during CRM contact import","summary":"When mapping file columns to CRM fields during contact import, you can now use a search bar in the dropdown list. Start typing a field name to filter the list, quickly find the right field, even in large datasets, and minimize the risk of import errors.","category":"CRM","created_at":"2026-02-04 12:37:30","updated_at":"2026-02-03 00:00:00"},{"id":"a6073a3fb7d135bdcf9daf688dc778b7","title":"New “CRM products” message type and recurring payments in chatbots","summary":"Using the new “CRM Product” message type, you can now display product cards in chatbots with the product name, image, and price. You can also accept recurring subscription payments for digital products via WayForPay and track subscription status using the “Product subscription” filter condition.","category":"Chatbots","created_at":"2026-02-04 12:32:49","updated_at":"2026-02-02 00:00:00"},{"id":"ea935e5a8c6d3d413843acdd8aab8bc1","title":"Animated preview of trigger activations in chatbots","summary":"When creating or editing triggers, you can now use an animated preview to see how a trigger works from the subscriber’s perspective. This helps you better understand trigger behavior, avoid configuration errors, and save time on testing.","category":"Chatbots","created_at":"2026-01-30 10:54:49","updated_at":"2026-01-30 00:00:00"},{"id":"53c83e52ae8b7724021e8872f81d4289","title":"Advanced analytics for your online store","summary":"Connect Google Analytics or Meta Pixel in your website settings to automatically send product view and add-to-cart events. Use these data points to track your sales funnel performance more accurately and optimize your advertising campaigns.","category":"Landing Pages","created_at":"2026-01-30 10:58:21","updated_at":"2026-01-30 00:00:00"},{"id":"7655fd039bf025e979983c8262a73714","title":"Filter by payment status when inviting students from other courses","summary":"When inviting students from other courses, you can now filter them by Paid or Unpaid status. For instance, you can invite paying students to a private VIP course and offer unpaid students a program where they can continue learning after a free course.","category":"Online Course Builder","created_at":"2026-01-30 10:51:13","updated_at":"2026-01-29 00:00:00"},{"id":"6368dc29f259b77d602b77bb7d9b39e9","title":"Add promotional Viber messages to your automation flows","summary":"You can now create promotional Viber messages with text, an image, and a button directly in the Viber element settings. This makes it easier to build flexible omnichannel flows and improve conversions. Contacts with a phone number will receive your message once it’s approved by moderation.","category":"Automation 360","created_at":"2026-01-30 09:56:02","updated_at":"2026-01-28 00:00:00"},{"id":"6b6efffeaab8e8133cbfd6dd377ee28d","title":"Web search for Gemini models is available for the AI Agent","summary":"You can now enable web search in the AI Agent settings to let Gemini models look up information online if the available data isn’t enough to respond. Search queries are charged separately from tokens. The first 5,000 queries each month are free, with a fee of $14 per 1,000 queries after that.","category":"Chatbots","created_at":"2026-01-30 10:47:24","updated_at":"2026-01-28 00:00:00"},{"id":"4ea315db9fc110433767bcef318d3f9e","title":"AI for text fields and emails in SendPulse’s CRM system","summary":"You can now use AI to create and edit text in deal, contact, and task cards, as well as in the \"Inbox\" section. Enter your prompt, set the preferred tone, and choose an action, such as simplifying, summarizing, shortening the text, among others. Save frequently used prompts in a shared library to standardize communication and boost your team’s productivity.","category":"CRM","created_at":"2026-01-27 11:43:03","updated_at":"2026-01-27 00:00:00"},{"id":"b2fb118791b16c98d568f7edde364442","title":"Send live chat events to Google Analytics 4 via Google Tag Manager","summary":"Track the performance and conversions of your live chat in real time, with no developer involvement. Browser events from the live chat widget are now automatically added to the dataLayer. You can easily configure tracking in Google Tag Manager using Custom Event triggers and send these events to your Google Analytics 4 reports.","category":"Chatbots","created_at":"2026-01-27 11:39:28","updated_at":"2026-01-25 00:00:00"},{"id":"519a5cf3fd6964a254f29d004208f2cd","title":"Display uploaded videos on your website","summary":"With the \"Video\" widget, you can now upload MP4 or WEBM video files to your website. You can also customize your video’s preview, placement, and width. This way, you can share unique video content, keep your files organized, and maintain a consistent look on your website.","category":"Landing Pages","created_at":"2026-01-23 07:44:24","updated_at":"2026-01-23 00:00:00"},{"id":"1c0b0583c4da8ad15b020196ccbbe6f6","title":"Transfer purchase goals to analytics after a successful online payment","summary":"Add your Google Analytics API key or Facebook Pixel in your online store settings and enable goal tracking after a successful payment in your order form. SendPulse will then send purchase data to your analytics tools, including the order value, currency, product names, and device details, letting you target ads to users who are most likely to convert.","category":"Landing Pages","created_at":"2026-01-23 07:49:22","updated_at":"2026-01-23 00:00:00"},{"id":"bf39b41871a7e58eaf60bef2796ee201","title":"Image placement outside pop-up edges","summary":"In our pop-up builder, you can now set the size and position of your images so they extend beyond the pop-up edges without getting cropped. This expands your design options, allows you to create more expressive visuals, and makes pop-ups more noticeable on the page.","category":"Pop-ups","created_at":"2026-01-22 10:17:27","updated_at":"2026-01-22 00:00:00"},{"id":"c55d543069ed50ab001e2aacee467d1b","title":"Touch screen device support in Automation","summary":"You can now build and edit your automation flows easily and quickly on tablets and smartphones. Add blocks, move them around, connect elements, and configure all necessary settings right from your touch screen.","category":"Automation 360","created_at":"2026-01-20 09:20:43","updated_at":"2026-01-20 00:00:00"},{"id":"9fe97e1351d9580fc1c621045b96bbe9","title":"Speed up checkout with automated cart redirection ","summary":"In your website settings → “Online store,” you can enable automated redirection of customers to the cart immediately after adding a product. This streamlines the checkout process, reduces drop-offs, and helps boost conversions.","category":"Landing Pages","created_at":"2026-01-19 12:23:07","updated_at":"2026-01-19 00:00:00"},{"id":"000d686aad27c8047f76df51072ad94b","title":"New message types in Viber campaigns: \"Carousel\" and \"Survey\"","summary":"The Carousel message allows you to add up to five cards, each featuring an image, headline, and button. This format makes your content more engaging and helps improve conversion rates. The Survey message is a great way to collect feedback. Users can select one of five options, and only the first response is recorded in the analytics to ensure accurate data.","category":"General","created_at":"2026-01-19 12:27:11","updated_at":"2026-01-16 00:00:00"},{"id":"77e74f0e8339b0e47e3568873fa9cbb0","title":"Manage your pop-up language with URL parameters","summary":"For multilingual pop-ups, you can now set up the display language based on a parameter in your page link. For instance, add ?country=en as a parameter to your link and show your pop-up in English for visitors who land on your website through that link. This creates a smoother user experience and drives conversion rates.","category":"Pop-ups","created_at":"2026-01-14 13:59:26","updated_at":"2026-01-14 00:00:00"},{"id":"d424c67cbf42650f79dbfb078ecc8c1f","title":"Select team members for your course certificates","summary":"You can now choose which team members will be listed in the “Instructors” field of your course completion certificates, including all instructors, only those assigned to a group or student, or selected team members. This improves personalization, helping you create more polished, professional certificates.","category":"Online Course Builder","created_at":"2026-01-14 14:03:01","updated_at":"2026-01-13 00:00:00"},{"id":"92fa38179a9cc57ebba18d86a011180c","title":"Keep your pop-up visible until the form is submitted","summary":"Our new “Until form is submitted” pop-up display condition keeps your pop-up visible until the user takes the target action, like submitting a form, clicking a button, launching a game, and more. This will help you boost sign-ups and convert more leads.","category":"Pop-ups","created_at":"2026-01-14 13:55:48","updated_at":"2026-01-12 00:00:00"},{"id":"d1cb750b4b2c171ad01f4c96c9d0f6ba","title":"New message labels in chatbot conversations","summary":"Messages sent through the API or as part of your chatbot campaign are now marked with dedicated labels, making it easier to monitor communication and track integrations. Clicking the campaign label takes you directly to its detailed report, so you can evaluate its performance instantly.","category":"Chatbots","created_at":"2026-01-14 13:52:08","updated_at":"2026-01-11 00:00:00"},{"id":"1be058e8194a90cc24535f41f02098a0","title":"System email history in your student cards","summary":"You can now see all system emails sent to a student in the “Emails” tab, including their type, delivery status, date sent, and sender email address. Browse emails chronologically or filter them by course to avoid confusion and stay on top of student communication.","category":"Online Course Builder","created_at":"2026-01-12 13:29:52","updated_at":"2026-01-09 00:00:00"},{"id":"14f3fc8f00901d6b09658928122d8109","title":"Device-specific pop-up display conditions","summary":"You can now set up separate display conditions for pop-ups on your website's desktop and mobile versions. This allows you to tailor your pop-ups to user behavior across devices, ensure a seamless user experience, and enhance pop-up efficiency.","category":"Pop-ups","created_at":"2026-01-06 14:37:34","updated_at":"2026-01-06 00:00:00"},{"id":"cb646cbbb30b6abe33e1e5bc99465a4e","title":"Streamline your chatbot flow creation","summary":"Create your chatbot flows without extra clicks. Drag the exit point from the current element to an empty area, or right-click and select your next element from the list — it will be added and connected automatically.","category":"Chatbots","created_at":"2025-12-31 14:57:57","updated_at":"2025-12-31 00:00:00"},{"id":"e8743b21102488829dc54d4fdf38c7e7","title":"Google AI models in your chatbots","summary":"In your chatbot and AI Agent settings, you can now connect Gemini 3 Pro or Gemini 3 Flash using your API key from Google AI Studio to enhance your chatbot’s intelligence. Choose Gemini 3 Pro for advanced, long-form conversations that require high reasoning accuracy, and Gemini 3 Flash for quick replies and more cost-efficient requests.","category":"Chatbots","created_at":"2025-12-29 16:09:43","updated_at":"2025-12-29 00:00:00"},{"id":"b6d9766a79823e26754a8f06d19073c5","title":"Merge your CRM deals manually","summary":"In the “Deals” section, you can now merge up to five duplicate deals with the same currency manually. To do this, select your duplicates, a primary deal, and the fields you want to keep. Merges run in the background and are recorded in the “Duplicate merge history” tab. This lets you keep your pipeline clean and sales data complete and well-structured.","category":"CRM","created_at":"2025-12-23 13:35:24","updated_at":"2025-12-23 00:00:00"},{"id":"35ea891b798727a31fd441e28f3c5977","title":"“AI Agent” now supports GPT-5.2 and Claude Opus 4.5","summary":"GPT-5.2 offers MCP server integration, web and file search, and reasoning settings, while Claude Opus 4.5 supports MCP servers and web search. Select the model that aligns with your chatbot’s goals and requirements and streamline your automated interactions with subscribers.","category":"Chatbots","created_at":"2025-12-23 13:15:21","updated_at":"2025-12-22 00:00:00"},{"id":"3cfdbbb7eadea30f755a2e6044cc79af","title":"Collect only corporate email addresses through your website forms","summary":"In your website's advanced 'Form” widget settings, you can now restrict submissions to corporate email addresses. This will help you focus on higher-quality B2B leads. Once you republish your website page, users won’t be able to submit the form using public domains like gmail.com or outlook.com.","category":"Landing Pages","created_at":"2025-12-18 07:56:48","updated_at":"2025-12-18 00:00:00"},{"id":"6d9c4af28de896ce1c474b3a0c8140fd","title":"Payment history in student cards and student accounts","summary":"You can now view your student’s full payment history right in the “Payments” tab of their card, including amount, currency, description, course, status, and date — all in one place, no extra clicks needed. Students, in turn, can access all completed payments in their account under the “Payments” tab. This keeps the financial history transparent and ensures everyone stays on the same page.","category":"Online Course Builder","created_at":"2025-12-17 09:29:59","updated_at":"2025-12-17 00:00:00"},{"id":"3139008512030857ca8c2b408124c7f8","title":"Introducing SendPulse’s MCP server ","summary":"Connect your AI assistant to SendPulse's MCP server to manage your chatbots, CRM system, email service, and SMTP using simple, natural language instructions. This helps cut down on manual effort and automate routine workflows. Integrations with our pop-up builder are coming soon.","category":"General","created_at":"2025-12-16 13:45:01","updated_at":"2025-12-16 00:00:00"},{"id":"92dcea273e52be8be8776e9d7bd90c72","title":"Stickers in your incoming TikTok chatbot messages ","summary":"You can now view stickers sent by subscribers in your TikTok chatbot conversations. This helps your team and the AI Agent view the full conversation context, better understand user intent, and keep communication relevant.","category":"Chatbots","created_at":"2025-12-15 07:40:26","updated_at":"2025-12-15 00:00:00"},{"id":"93002ea76b91ae36169d942680fafef8","title":"Automatic Events API for your WhatsApp chatbots ","summary":"The Automatic Events API captures events like form submissions and purchases during conversations with subscribers who arrived from ads and sends them to Meta Events Manager. This helps you track conversions more accurately and enhance your ad performance. To enable event sending, go to your chatbot settings → “Integrations” → “Conversions API.” Also make sure to enable it in your Business Manager → “WhatsApp Accounts.”","category":"Chatbots","created_at":"2025-12-15 07:35:15","updated_at":"2025-12-12 00:00:00"},{"id":"fba29a2234579f9f67719343b09154f7","title":"Use AI to create flows in Automation ","summary":"Powered by OpenAI’s ChatGPT model, our AI assistant can create an automated flow layout based on your prompt, add email templates from the library, and guide you through any existing element settings. This will help you build automated flows faster, cut down on manual steps while keeping full control over the final setup.","category":"Automation 360","created_at":"2025-12-10 07:57:44","updated_at":"2025-12-10 00:00:00"},{"id":"bf720910cd423a052ce5f39fb95f784e","title":"Upsell higher-tier pricing plans during the course","summary":"In your course pricing plan settings, you can now select which plans students can upgrade from. From there, set a fixed upsell price or let the system automatically calculate the price difference. You can also show content within your course structure that isn’t available on the student’s current plan to spark interest and drive upgrades. Add the “Plan” element to your course lessons to promote premium pricing plans and streamline the purchase process.","category":"Online Course Builder","created_at":"2025-12-04 09:56:01","updated_at":"2025-12-04 00:00:00"},{"id":"b5cc1bee20e124656a809b48e4c330bd","title":"Enhanced navigation in your CRM system","summary":"Now you can quickly select your pipeline from a dropdown menu in the new “Deals” section, the “Closed deals” tab, or your pipeline settings. You can also easily switch between boards in the “Tasks” section and your board settings. Your deal and task statuses are now also displayed as dropdown menus in their respective sections. These updates enhance your CRM navigation, making it clearer, faster, and more convenient than ever.","category":"CRM","created_at":"2025-12-03 13:05:52","updated_at":"2025-12-03 00:00:00"},{"id":"c78c9587a21a37174b3fceb23a6e8ec4","title":"Flexible access settings in chatbot contacts and conversations","summary":"When setting up access permissions for an invited user, you can allow them to view all chats and contacts in your chatbot “Conversations” and “Audience” or only those they’re assigned to. This helps you protect customer data and streamline task distribution among your team members.","category":"Chatbots","created_at":"2025-12-02 08:00:30","updated_at":"2025-12-02 00:00:00"},{"id":"81998ea3e1fcccdf98125cf134db8aa2","title":"Set time limits in your course “Audience” section","summary":"You can now set your course time limits directly in the “Audience” section without switching to the “Students” tab or student card. This helps you streamline the workflow for instructors and other team members, allowing them to quickly grant, restrict, or revoke access as needed.","category":"Online Course Builder","created_at":"2025-12-03 13:00:56","updated_at":"2025-12-02 00:00:00"},{"id":"f40a2b82bb77e250da7cd864d0c47c0f","title":"Card messages in WhatsApp chatbots","summary":"You can now add card messages to your WhatsApp chatbot flows and campaigns within the 24-hour messaging window. Every card can include an image, title, description, and up to three regular buttons or one link button. Cards help you highlight products and offers, streamline chatbot navigation, and improve click-through and conversion rates.","category":"Chatbots","created_at":"2025-12-01 07:29:55","updated_at":"2025-12-01 00:00:00"},{"id":"2e8adb60db3530f67eb8aa4192444d93","title":"GPT-5.1 model in your chatbot “AI Agent”","summary":"With the latest GPT-5.1 model onboard, your chatbot gains enhanced logical reasoning for more in-depth analysis. This allows it to handle more complex and lengthy queries and prompts faster and provide more relevant and high-quality responses.","category":"Chatbots","created_at":"2025-12-01 07:34:20","updated_at":"2025-12-01 00:00:00"},{"id":"7528672556a1a842a3545df5ed6db43b","title":"Payment link expiration in chatbots","summary":"In the payment button settings, you can now set the payment link expiration time in hours or days, until a specific date, or as a dynamic date from a variable. Once the link expires, it becomes inactive, ensuring your offers stay accurate and preventing payments at outdated rates.","category":"Chatbots","created_at":"2025-12-01 07:24:42","updated_at":"2025-11-28 00:00:00"},{"id":"a54e4a7f2c757046ac39974594506093","title":"Public API for TikTok chatbots","summary":"The public API allows you to retrieve detailed information about your chatbots and subscribers, manage conversations, launch and update flows, and access performance statistics. You can connect third-party systems, automate your daily workflows, and engage your TikTok audience with ease.","category":"Chatbots","created_at":"2025-11-27 16:55:16","updated_at":"2025-11-27 00:00:00"},{"id":"896231c82ea46e4f0cc1a5f0462e098e","title":"Export products from your CRM catalog","summary":"In the “Products” section, you can now export your CRM product catalog as XLSX, CSV, and XLS files to analyze the data, build reports, or use it in third-party tools. In your CRM settings under “Section visibility,” you can specify which users are allowed to export product data to ensure sensitive information remains secure.","category":"CRM","created_at":"2025-11-27 17:01:12","updated_at":"2025-11-25 00:00:00"},{"id":"a947674f94984fef2aeca9a9bcb8a3ab","title":"Browser events in your website's live chat ","summary":"Your live chat widget can now trigger browser events whenever a user performs specific actions, like opening the widget or sending a message. Your JavaScript code can listen to these events and send data to external systems, allowing you to enhance analytics and customize your live chat interface based on interaction scenarios.","category":"Chatbots","created_at":"2025-11-27 16:50:18","updated_at":"2025-11-21 00:00:00"},{"id":"185b98de9cdb1e62c85d244203e38b2d","title":"Product lists in your CRM payments and deal cards","summary":"You can now view the full list of products for every payment in “CRM” > “Payments” > “Products” and in the “Payments” tab of your deal cards. This will help you track purchases, monitor payments, and reduce errors when processing orders.","category":"CRM","created_at":"2025-11-27 16:46:50","updated_at":"2025-11-20 00:00:00"},{"id":"0ca636eeccb3449c5fbb7e3b69d89a15","title":"Save filters in your chatbot “Audience” tab","summary":"In your chatbot “Audience” tab, you can now save applied filters and reuse them later by selecting from your saved list. This streamlines your work with large subscriber lists and lets you instantly access the segments you need for campaigns or insights without repeating the setup.","category":"Chatbots","created_at":"2025-11-27 16:32:11","updated_at":"2025-11-18 00:00:00"},{"id":"b6583acdfa0371b4e2cfeccd28866d0e","title":"Enhanced recommended course display","summary":"In your course settings → “Recommendations,” you can now add detailed course descriptions and sliders with images. After clicking the “Learn more” button, your students will see the recommended course overview and can select a suitable pricing plan right away. This will make your course recommendations more informative and visually appealing, helping you increase enrollments and drive sales.","category":"Online Course Builder","created_at":"2025-11-17 12:47:13","updated_at":"2025-11-17 00:00:00"},{"id":"32cc5ebaf04dda2ac53019fafa29f5d7","title":"Access levels for mailboxes and emails in your CRM system","summary":"In your account settings → “User roles,” you can now select who can view, create, update, or delete mailboxes and emails. Your teammates will see only the mailboxes they have access to, and emails from other mailboxes won’t appear in their contacts or deals. This will help you streamline your team’s workflow while keeping sensitive data safe.","category":"CRM","created_at":"2025-11-17 12:51:11","updated_at":"2025-11-17 00:00:00"},{"id":"96c451000d95b9361248f803c3dc0557","title":"Required deal fields for specific CRM pipeline stages","summary":"In your CRM pipeline settings, you can now specify which fields must be filled in at certain stages. When a deal reaches the selected stage without the required data, the CRM system will ask to complete the mandatory fields before saving (unless several deals are moved at once). This makes your workflow more flexible and your data more accurate.","category":"CRM","created_at":"2025-11-17 12:26:28","updated_at":"2025-11-16 00:00:00"},{"id":"ae81ad884aab4be735673b477b1db03d","title":"Subtitles for your course videos","summary":"You can now add subtitles in multiple languages to your course videos. Just upload .VTT subtitle files, adjust their order, and set them to auto-enable if needed. Give your audience a more accessible learning experience — from multilingual students to people with hearing loss or anyone who learns better with on-screen text.","category":"Online Course Builder","created_at":"2025-11-17 12:21:15","updated_at":"2025-11-15 00:00:00"},{"id":"8e28f59aae0fafe65b6a670ac7207ded","title":"New “Start A360 workflow by event” action in your chatbots","summary":"In your chatbot “Action” element, you can now select an event previously created in Automation and map its fields to your chatbot variables. This will help you create smoother, more personalized omnichannel journeys. For instance, your chatbot can collect users' contact details during workshop registration, send this data to the event, and instantly trigger automated confirmations, reminders, announcements, and more to keep them engaged.","category":"Chatbots","created_at":"2025-11-14 09:24:24","updated_at":"2025-11-14 00:00:00"},{"id":"537b90869286cc8e4f76e9d2ebb68acc","title":"Content copying in your course lessons","summary":"You can now let students easily copy key parts of your lesson content (like instructions, codes, or quotes) by enabling the “Give the ability to copy a text block” toggle in your lesson builder. This will help you provide a smoother learning experience for your students while keeping your course content secure.","category":"Online Course Builder","created_at":"2025-11-13 07:49:42","updated_at":"2025-11-13 00:00:00"},{"id":"1453df41544667f282ba76e81987a735","title":"TikTok chatbot builder in SendPulse","summary":"Build a chatbot for your TikTok Business account and let it handle incoming messages, capture leads, and launch tailored flows from your bio, ad links, and more. This will help you streamline communication, speed up conversions, and boost your engagement and sales strategy.","category":"Chatbots","created_at":"2025-11-06 08:32:31","updated_at":"2025-11-06 00:00:00"},{"id":"a82b1fbe9cefc9dd2df750003861c91d","title":"Custom code for individual website pages","summary":"You can now insert custom HTML  code directly into the <head> and <body> sections of individual web pages without applying it across your entire website. This will help you enhance analytics, boost SEO performance, and manage integrations smoothly.","category":"Landing Pages","created_at":"2025-11-06 15:47:26","updated_at":"2025-11-06 00:00:00"},{"id":"8862f7d9c23c4cb3ec20878e897c12fc","title":"Taxes in your online store products","summary":"Set tax rates for CRM catalog products, and the system will automatically include them in product prices and checkout totals. This will ensure accurate pricing and a smoother buying experience for your customers.","category":"Landing Pages","created_at":"2025-11-05 08:53:33","updated_at":"2025-11-05 00:00:00"},{"id":"f35b21d2c954413760d8628c29658206","title":"Tax support for your products in the CRM system","summary":"You can now set up tax rates in “eCommerce” → “Product settings” and define in every product card whether the tax is included in the price. The system automatically applies taxes during checkout, shows them on your website, and transfers them to deals and payment records after purchase. This will help you maintain accurate pricing and simplify your accounting.","category":"CRM","created_at":"2025-11-05 08:45:49","updated_at":"2025-11-04 00:00:00"},{"id":"561c33a7caa6dd973dab41ee07520859","title":"Smarter tab access management for your CRM contact merging","summary":"Now when you merge contacts manually, hidden tab fields stay invisible to managers who don’t have access to them. The system automatically pulls values from the primary contact, ensuring smoother merging and more advanced data protection.","category":"CRM","created_at":"2025-11-03 09:08:46","updated_at":"2025-11-03 00:00:00"},{"id":"dafe4ac3e78c805a74b78af0552b6c80","title":"View merged contacts in your CRM system","summary":"In the “Duplicate merge history” tab, you can now click your contact ID to see all the records that were merged into one. This allows you to double-check the merge results and ensure no data was lost in the process.","category":"CRM","created_at":"2025-10-29 15:25:10","updated_at":"2025-10-29 00:00:00"},{"id":"64b95f883e87f687d05aba72127a4c10","title":"Advanced CRM triggers and filters in your dynamic segments","summary":"Now you can launch your message flows with the new “Deal created” trigger, selecting your deal pipeline and stage in the CRM system. Use the “Order placed” and “No placed orders” filters to segment contacts based on whether they have deals in a specific pipeline and within a chosen timeframe. This will help you tailor your communication to customers who haven’t ordered in months or encourage action from those who need a little nudge to complete their payment.","category":"Automation 360","created_at":"2025-10-29 15:20:41","updated_at":"2025-10-28 00:00:00"},{"id":"a4a3611b25815840a371e29880dd4d13","title":"Connect your pop-ups to third-party CRM systems","summary":"In your project settings, under the “Integrations” tab, you can now connect a third-party CRM system to automatically transfer user data from your pop-ups. This will help you keep your leads organized, automate requests, and ensure that valuable data never slips through the cracks.","category":"Pop-ups","created_at":"2025-10-24 11:41:26","updated_at":"2025-10-24 00:00:00"},{"id":"d9ea834d1e9750f9e6dbc30f84344ef4","title":"Display conditions for your website blocks","summary":"You can now set display conditions for individual website blocks or choose when to hide them. Conditions can be based on URL parameters, date, time, or day of the week. For online course websites, you can also target blocks by a student's status or group membership. To give you an idea, you can show your special offer block only to visitors who came from a specific ad link.","category":"Landing Pages","created_at":"2025-10-24 11:36:27","updated_at":"2025-10-23 00:00:00"},{"id":"92fb577c3e1a227ca622eb4bbcde98da","title":"New “Goal” element in your chatbots","summary":"Now you can use the “Goal” element in Messenger, WhatsApp, and Instagram chatbots connected through a Facebook business page. It lets you track key user actions, like purchases or form submissions, and send those events to Meta Ads Manager via the Conversions API. This will help you monitor your chatbot flow efficiency more accurately and enhance ad campaign performance.","category":"Chatbots","created_at":"2025-10-22 06:53:42","updated_at":"2025-10-22 00:00:00"},{"id":"7cbaa2ec04cbc81516fb5fc68ea07f61","title":"Anthropic’s new Claude models in your chatbot AI Agent","summary":"Power up your chatbot with the latest Claude models from Anthropic. Use Claude 4.1 Opus for complex requests that need precise, in-depth answers, and Claude 4.5 Sonnet for everyday chats and quick consultations. Both models support web search and MCP server integration for richer, more accurate responses.","category":"Chatbots","created_at":"2025-10-24 11:30:31","updated_at":"2025-10-22 00:00:00"},{"id":"efa81eced3c1c926fff646e885a69b61","title":"Interactive timestamps for your video lessons","summary":"Add timestamps to your uploaded course videos to mark key points and help students jump right to the parts they need. Just enter the time in the min:sec or hr:min:sec format, add brief descriptions, and click “Generate timestamp.” Once you do that, they'll appear below your video and on the player timeline, helping your students save time and enjoy a smoother learning experience.","category":"Online Course Builder","created_at":"2025-10-21 07:19:45","updated_at":"2025-10-20 00:00:00"},{"id":"7999a931e9c3d6abba46ed83864c7ca4","title":"Smarter video playback for your courses","summary":"In your course settings, under the “Pricing plans” → “Course access” tab, you can now allow students to resume videos from where they left off. This will enhance your students' learning experience, especially during long lessons. You can enable the feature for all students or make it a perk of higher-tier plans.","category":"Online Course Builder","created_at":"2025-10-21 07:12:44","updated_at":"2025-10-19 00:00:00"},{"id":"3b34fcc637e0100ead4fe00ab6b133d4","title":"Group your online courses into folders","summary":"Structure your academy homepage with groups and sort courses by topic, level, or field for smoother navigation and quicker search results. Courses aren’t assigned to any group by default, but you can organize them by selecting the ones you need and clicking “Move to group.” Each course can only be assigned to one group.","category":"Online Course Builder","created_at":"2025-10-21 07:01:34","updated_at":"2025-10-17 00:00:00"},{"id":"084f2b1c3e0bdbd99265c5f4d187ea53","title":"Updated flow builder in Automation","summary":"When you start creating a new flow in Automation, you’ll be redirected to the refreshed template gallery with a clearer, more intuitive interface. Choose a ready-made template in any language or start from scratch — either way, building your flow is now faster and smoother than ever.","category":"Automation 360","created_at":"2025-10-16 07:21:11","updated_at":"2025-10-16 00:00:00"},{"id":"7b4de8d465b60ddc38a323a261b82de5","title":"Automatically check product availability in your online store","summary":"When a customer places an order, the system automatically checks product stock in your CRM system in real time. If an item is out of stock, the customer can’t complete the purchase until it’s removed from their cart. If fewer items are available than added, the system will adjust the quantity and update the total. This ensures a transparent checkout process and helps prevent errors during sales.","category":"Landing Pages","created_at":"2025-10-16 07:26:42","updated_at":"2025-10-16 00:00:00"},{"id":"577c4e51640e064f0bbef35dd7b26348","title":"Promо codes in our website builder","summary":"In your website’s shopping cart or payment form additional settings, you can now add a promo code field and include codes from your CRM system. When a customer applies a code, the system automatically validates it and updates the order total with the relevant discount. This helps you run promotions efficiently, draw in more customers, and drive sales.","category":"Landing Pages","created_at":"2025-10-15 11:11:50","updated_at":"2025-10-15 00:00:00"},{"id":"151df28a8ef2b61c7d7adeabacf2ce64","title":"Updated audience import in your Facebook chatbots","summary":"You can now import contacts from your connected Facebook Page when creating your chatbot and at any time after linking it. To do this, go to your “Audience” tab, click “Import,” and get a complete list of everyone who’s ever messaged your Page in Facebook Messenger. This will help you keep your audience data fresh and ready for future campaigns.","category":"Chatbots","created_at":"2025-10-16 07:17:16","updated_at":"2025-10-15 00:00:00"},{"id":"bc27dea32b899888fe15aa59e435f75a","title":"Create website promo codes in your CRM system","summary":"In the “eCommerce” tab, you can now create promo codes manually or generate them automatically, set discounts as a percentage or fixed amount, and limit their validity period or number of uses. Once you do that, go to your website’s shopping cart or payment form settings and select which promo codes can be applied. You can track your promo codes in the “Payments” tab and in deal and contact cards.","category":"CRM","created_at":"2025-10-15 10:56:35","updated_at":"2025-10-14 00:00:00"},{"id":"d28a66f41bcc4073621412d901d9eeb3","title":"Add files from the file manager to your chatbots","summary":"In your chatbot flow builder, you can now add files from your SendPulse file storage to your chatbot messages. You can drag and drop a file into the upload area or click “Choose file” to select previously uploaded files from other SendPulse tools. Please note that you can only use files compatible with the current messaging app.","category":"Chatbots","created_at":"2025-10-15 10:51:55","updated_at":"2025-10-13 00:00:00"},{"id":"a55870e848398169e3336de42e7268a2","title":"Reasoning settings in chatbots","summary":"With GPT-5 powering your AI Agent, reasoning settings help define how thoroughly the model analyzes subscribers' messages before responding. You can choose a Minimal, Low, Medium, or High level. Higher levels yield more accurate, well-structured replies, while lower levels help you use fewer tokens. MCP, web search, and file search require at least a Low reasoning level.","category":"Chatbots","created_at":"2025-10-13 06:05:31","updated_at":"2025-10-10 00:00:00"},{"id":"d94ebd75d7a2eb392482c72ae0033b9c","title":"New system variable for CRM deals","summary":"Our new {{stepName_deal}} variable allows you to retrieve current deal stage names and use them in your automated flows. This can help you create smarter triggers, build dynamic flow logic, and tailor customer communication at every step. You can also use it when you export or send data to third-party analytics systems through a webhook.","category":"Automation 360","created_at":"2025-10-13 06:09:54","updated_at":"2025-10-09 00:00:00"},{"id":"d407d46b69a03a76726c77ce540dcbda","title":"Formulas in the “Action\" element in Automation","summary":"You can now use formulas in the “Change variable” action to calculate and save values to date-type or number-type variables. Your formula can look like this: {{purchase_date}} + {{frequency}} days = {{next_purchase_date}}. This will help you create more flexible flows, set custom discounts, schedule timely interactions with customers, and more.","category":"Automation 360","created_at":"2025-10-13 06:16:52","updated_at":"2025-10-08 00:00:00"},{"id":"62e4c9b6c63882fb0174e79dbba62b11","title":"Data export from the “Pause” element in Automation","summary":"You can now export data from the two tabs in your “Pause” element as separate files or mailing lists. Select the “Waiting” tab to export contacts still on hold and the “Executed” tab for those who have passed through. You can also apply filters by date, email address, and phone number in each tab.","category":"Automation 360","created_at":"2025-10-13 06:21:16","updated_at":"2025-10-06 00:00:00"},{"id":"865abaa5dfbfb63a356740696855076f","title":"Model Context Protocol (MCP) in your chatbots","summary":"You can now add MCP servers to chatbots powered by OpenAI and Anthropic and use them in your AI Agent. This helps your chatbots interact with external systems through the API to show product catalogs or process orders right in conversations, and more. MCP requests are not billed, but they do contribute to token usage.","category":"Chatbots","created_at":"2025-10-03 13:22:05","updated_at":"2025-10-03 00:00:00"},{"id":"b693288afd28cf9c3968b84f66ce66e5","title":"Whitelisted domains for your OpenAI-powered chatbots","summary":"With GPT-5 or GPT-4.1 in your “AI Agent,” you can define trusted domains for web search. This ensures AI pulls data only from specified sources so that replies stay precise and relevant — whether it’s current pricing, available products, or shipping options.","category":"Chatbots","created_at":"2025-10-03 13:17:27","updated_at":"2025-09-30 00:00:00"},{"id":"76bc66e438c4f87612bfb511823b3d9a","title":"Trigger preview in your chatbots","summary":"Trigger preview in your chatbots When you create or edit triggers, you can now see a live preview that updates as you adjust settings. It shows how the selected trigger type will work in a specific messaging app. This way, you can instantly check your chatbot flow logic and avoid errors. You’ll also be able to preview campaigns and welcome menus.","category":"Chatbots","created_at":"2025-09-29 14:59:25","updated_at":"2025-09-29 00:00:00"},{"id":"5153c8f86e97cbf59e0705d54bd3c22d","title":"Detailed pop-up engagement statistics","summary":"In the “Engagement” tab, you can now see detailed click statistics for every pop-up element. For multi-step surveys, you can also track how users progress through steps and spot where they tend to drop off. These insights will help you enhance your pop-ups based on real user behavior and drive conversions.","category":"Automation 360","created_at":"2025-09-29 14:53:53","updated_at":"2025-09-25 00:00:00"},{"id":"721364df9fb171c5198519ec63c97d0b","title":"Carry over unused emails to your new SMTP plan","summary":"Now, when you upgrade your SMTP pricing plan, your unused emails carry over instead of resetting. They move to your new plan limit, so you get full value from your purchase.","category":"Email Campaigns","created_at":"2025-09-23 08:15:02","updated_at":"2025-09-23 00:00:00"},{"id":"b6fccb0b86b99f1933ecdf2a0efde2e7","title":"Integrate your “Form” widget with chatbots","summary":"Now, in your “Form” widget settings, you can turn on the “Add to chatbot audience” toggle to replace your subscribe button with Facebook Messenger, Instagram, or other chatbot buttons. When a user clicks one of them, their submitted data will go to your selected bot. To ensure smooth integration, map form fields to your chatbot variables.","category":"Landing Pages","created_at":"2025-09-23 06:17:07","updated_at":"2025-09-22 00:00:00"},{"id":"45bf7c75e58f4d2b4425b512aba63c95","title":"Accurate payment method names in the CRM system","summary":"Now you can transfer exact payment method names from your website to the CRM system. After a purchase through a cart or payment form, your deal card receives the name you entered in the “Another payment method” field. This ensures correct deal records and helps you avoid confusion when working with payments.","category":"Landing Pages","created_at":"2025-09-18 07:33:19","updated_at":"2025-09-18 00:00:00"},{"id":"c6c13e8dcbcd11fdeaffebdcf96ffdb8","title":"Receive auto-reminders to verify your new mailing lists","summary":"Before you send your first email campaign to a new mailing list, you’ll get an automated reminder to run it through our email verifier. This will help you filter out invalid or outdated email addresses, protect your domain reputation, and ensure your emails reach users’ inboxes.","category":"Email Campaigns","created_at":"2025-09-17 14:48:37","updated_at":"2025-09-17 00:00:00"},{"id":"7513981da3e11ea9e8c3706a2f3d740d","title":"Send automated emails to invite users to reopt in ","summary":"Set up emails that go out right after a user unsubscribes or at a time you select, and invite them to opt in again. With this simple step, you can win back subscribers who left accidentally or too soon, turn them into high-value leads, and generate stronger results from your email marketing strategy.","category":"Email Campaigns","created_at":"2025-09-17 14:47:48","updated_at":"2025-09-16 00:00:00"},{"id":"9db7982eb23cd0a8414bce066e6c3554","title":"Run A/B tests with more campaign options","summary":"Based on your plan, you can compare up to 5 options for your email subject lines, senders, or content within a single A/B test. This will help you identify the most efficient option and roll it out across your entire mailing list to boost opens, clicks, and conversions.","category":"Email Campaigns","created_at":"2025-09-17 14:47:18","updated_at":"2025-09-15 00:00:00"},{"id":"fda99502310625bcf64b51eb5a963f43","title":"Enhanced navigation in our website builder ","summary":"Now you can view block and widget IDs in the navigation pane. Header and footer appear as separate elements. Highlighting works both ways — select an element in the builder, and it lights up in the list, and vice versa. This makes managing complex websites easier and helps you locate elements faster.","category":"Landing Pages","created_at":"2025-09-18 07:26:46","updated_at":"2025-09-14 00:00:00"},{"id":"bcda0f616b09cf7a9198fc90a295b880","title":"Google Click ID (GCLID) in your live chat contacts","summary":"When users visit your website from your Google Ads campaigns, their GCLIDs are now automatically saved to your live chat contact cards. This allows you to export contacts back to Google Ads to track offline conversions and enhance your future campaigns. You can also send GCLID data to your server through a webhook or using the “API request” element.","category":"Chatbots","created_at":"2025-09-18 07:20:51","updated_at":"2025-09-13 00:00:00"},{"id":"a9f5cd9963972b79a8a27d9153a7ed43","title":"Non-expiring links in your automated emails","summary":"Now, you can make links in your automated emails valid forever by enabling the “Prevent link expirations” option in the “Email” element settings. This is especially helpful when you need to share content that should always remain accessible, without the default 6-month limit. Keep in mind that you can’t track click-through rates on these links.","category":"Automation 360","created_at":"2025-09-18 07:15:18","updated_at":"2025-09-12 00:00:00"},{"id":"0d746a6273ff3d177a7e2ccd5d267307","title":"Flow pause history in “Conversations”","summary":"Now, in chatbot subscriber cards, you can see the start and end dates of your automated flows. If a team member pauses or resumes your flow manually, their name will also appear there. This makes pause tracking simple and the reasons behind them clear.","category":"Chatbots","created_at":"2025-09-12 06:15:02","updated_at":"2025-09-11 00:00:00"},{"id":"abe7edb824a95ed51273a7ae8bb0168c","title":"Flexible “Pause” element settings in your chatbots ","summary":"When you set your automated flow pause duration until a certain date, you can now select what happens if this date has passed. Specifically, you can keep a user at the current flow stage or skip the pause and move them to the next element. This helps you ensure your flow runs smoothly, delivering relevant, well-timed messages.","category":"Chatbots","created_at":"2025-09-09 09:37:52","updated_at":"2025-09-07 00:00:00"},{"id":"509590a58d81ce2762bed93a85f3cb3f","title":"New filters in your chatbots","summary":"Now you can branch your chatbot flow based on subscribers’ last message type (text, image, file, and more) or content. For instance, if a user shares a photo, your chatbot will direct them to the image recognition flow, and messages with the word “discount” will lead them to the promotions branch. This will make your chatbot more flexible and your messaging more accurate.","category":"Chatbots","created_at":"2025-09-05 11:50:43","updated_at":"2025-09-05 00:00:00"},{"id":"35bf41ad49dd9db91bb55d7456913b29","title":"The “Email: verification status” dynamic segment filter in Automation","summary":"You can now filter recipients’ email addresses by validation status, like “Valid,” “Invalid,” or “Unconfirmed.” Without validation, contacts can’t enter your segment. This helps your automated flows reach only valid email addresses, boost email deliverability, and protect your domain reputation.","category":"Automation 360","created_at":"2025-09-01 09:03:04","updated_at":"2025-09-01 00:00:00"},{"id":"f1d34513e2bb8077aa8e295adac46637","title":"Progress filter in the “Students” tab","summary":"Use our new filter to quickly find students who have completed selected lessons, passed tests, or already received a certificate. This helps track learning outcomes and tailor communication based on student progress.","category":"Online Course Builder","created_at":"2025-09-01 08:48:11","updated_at":"2025-08-31 00:00:00"},{"id":"febfeff82c9a0cc92da70c9cc4ad9121","title":"File search in the “AI Agent” chatbot element","summary":"OpenAI models can now look up information in your stored files, including documentation, catalogs, and more. Upload and manage files in your OpenAI account or create a SendPulse storage through the “AI Agent” settings. Search queries are billed separately from tokens.","category":"Chatbots","created_at":"2025-08-27 06:31:36","updated_at":"2025-08-27 00:00:00"},{"id":"717ef10c3fbbd9ba7f9804c675471184","title":"New “Product purchase” trigger in Automation","summary":"Our new “Product purchase” trigger starts a flow when a CRM deal with a linked eCommerce product changes its status to any except “Unsuccessfully closed.” Then, variables with product information, like name, description, price, amount, and more, become accessible in your automated flow. You can use these variables in filters and messages to tailor customer interactions.","category":"Automation 360","created_at":"2025-08-27 06:57:38","updated_at":"2025-08-27 00:00:00"},{"id":"0b637e76ba87ec408f3c68e692ecc702","title":"Reset students' test progress","summary":"In student cards under \"Test results,\" you can now easily track each student's answers and the date of their last test attempt. You can also apply the \"Reset completion data\" option to all tests or just a specific one. This feature can help students retake tests if they’ve exhausted all their attempts and offer instructors greater flexibility and oversight in their course.","category":"Online Course Builder","created_at":"2025-08-26 09:15:50","updated_at":"2025-08-26 00:00:00"},{"id":"f484838ff1505e58186d3ba0877c659e","title":"Two-year website builder subscription","summary":"Subscribe to our website builder for two years and save up to 50%, depending on the pricing plan you pick. This makes long-term budget planning easier and helps lock in today’s price, even if the rates go up in the future.","category":"Landing Pages","created_at":"2025-08-26 09:11:47","updated_at":"2025-08-25 00:00:00"},{"id":"e8f2688b02a8a05693dca5448f146071","title":"Add more inboxes in the CRM system","summary":"Every user you invite to the CRM system can now have their own inbox. This helps you route conversations across your team seamlessly. If you remove users or downgrade your pricing plan, the system will prompt you to choose the inboxes you’d like to keep.","category":"CRM","created_at":"2025-08-27 07:11:15","updated_at":"2025-08-24 00:00:00"},{"id":"ef168442e64fa3a2452e3e20187e72b3","title":"Pricing plan filter in the \"Students\" tab","summary":"Filter students by their course pricing plans in the \"Students\" tab. Apply the \"No pricing plan\" filter criterion to see who hasn’t picked a plan yet. This can help you manage access to your course content with ease, especially when dealing with large groups of students.","category":"Online Course Builder","created_at":"2025-08-26 08:54:58","updated_at":"2025-08-22 00:00:00"},{"id":"3c255c604fd6a8969f3727817fa60ea8","title":"Rounding in our pop-up builder","summary":"You can now round images, input fields, buttons, and other elements in their settings. Customize your pop-up to match your website style using crisp, straight lines or smooth, sleek curves.","category":"Pop-ups","created_at":"2025-08-20 15:15:50","updated_at":"2025-08-20 00:00:00"},{"id":"c00d861935e9eb31d87c495e399185a2","title":"User view limits in your pop-ups","summary":"The \"Limited number of user views\" display condition controls how often a single visitor sees your pop-up. This keeps the user experience positive and helps boost your conversion rates.","category":"Pop-ups","created_at":"2025-08-15 12:25:05","updated_at":"2025-08-15 00:00:00"},{"id":"3cbad49f682d5c560e84a1d461293ce7","title":"Updates to automated flow elements","summary":"Now, for each element to run smoothly, you’ll need a paid pricing plan in relevant SendPulse tools. It’s not limited to just the email service anymore. For example, if you’re using the \"Messaging app\" element, you’ll need to purchase a pricing plan with our chatbot builder. If you exceed your plan’s limits, the element won’t be able to run.","category":"Automation 360","created_at":"2025-08-15 12:28:13","updated_at":"2025-08-15 00:00:00"},{"id":"6bad1d4dd26fb18681c5bee591074ff7","title":"Payment button update in WhatsApp chatbots","summary":"Now, when users click a payment button in your message, they’ll be taken straight to the payment page instead of waiting for a link from your chatbot. This makes users' payment experience smoother and easier. To apply this update, create your existing buttons again.","category":"Chatbots","created_at":"2025-08-15 12:09:19","updated_at":"2025-08-14 00:00:00"},{"id":"68384e7ddf711f61d990eb5f12aee9db","title":"Custom payment records in the CRM system","summary":"You can now create a \"Custom payment record\" in the \"Payments\" tab of deal and contact cards. This helps you keep track of payments made through methods that are not integrated with SendPulse. Once recorded, you can either accept or reject these payments and go over them later, either in the same tab or in “eCommerce” → “Payments.”","category":"CRM","created_at":"2025-08-15 11:59:52","updated_at":"2025-08-13 00:00:00"},{"id":"b5f5880e2ba10d017c9d0b821bf819ff","title":"New student account design options","summary":"We have updated the \"Academy Settings\" section with new options: an expanded color palette for detailed theme customization, the ability to choose one of three login screen layouts, and additional parameters to align the student account interface with your corporate style.","category":"Online Course Builder","created_at":"2025-08-15 11:39:04","updated_at":"2025-08-12 00:00:00"},{"id":"62030482383b5b53adc017198fdfe9e6","title":"“AI Agent” now supports GPT-5, GPT-5 mini and GPT-5 nano","summary":"The latest GPT-5 models offer improved accuracy, handle more complex and lengthy queries better, and automatically switch to logical reasoning for deeper analysis, resulting in more relevant and high-quality responses.","category":"Chatbots","created_at":"2025-08-15 11:48:02","updated_at":"2025-08-12 00:00:00"},{"id":"ff89cb6021f3576d05b89642a31e4f70","title":"Manage chatbot flows on touchscreens","summary":"When you create or edit chatbot flows on tablets and smartphones, you can now add, rearrange, and connect elements, and adjust the zoom level using a pinch-to-zoom gesture.","category":"Chatbots","created_at":"2025-08-11 07:43:58","updated_at":"2025-08-11 00:00:00"},{"id":"95d3be7b067de6630a065ebe4f44c51b","title":"Accept email payments through RozetkaPay and Stripe Connect","summary":"You can use these payment methods in emails sent through our email service and automated flows. To get started, integrate them in your account settings. Then, open an email template, select these payment methods in the “Checkout” element, and save your template and flow changes.","category":"Automation 360","created_at":"2025-08-11 07:44:57","updated_at":"2025-08-08 00:00:00"},{"id":"3221f505347363833233d28c399158da","title":"Time zone settings in student accounts","summary":"Students can now select their time zone and preferred date and time format directly in their accounts, so that all upcoming lessons and tests open according to their local time. This ensures their study schedule displays correctly, helping prevent confusion and missed activities.","category":"Online Course Builder","created_at":"2025-08-06 07:12:01","updated_at":"2025-08-06 00:00:00"},{"id":"622947f53777c8addf86ac842c55de51","title":"Merge your CRM contacts manually","summary":"You can now manually merge multiple contacts into one contact card in your CRM system without running a full duplicate check. To do this, select two or more contacts, click “Merge,” choose the primary contact, and decide which data to transfer, including companies, files, deals, payments, and more.","category":"CRM","created_at":"2025-08-06 14:59:20","updated_at":"2025-08-06 00:00:00"},{"id":"f1928d0342d30ada5113e86f0fc01690","title":"Date range for dynamic segmentation filters in Automation","summary":"When creating a dynamic segment, you can now set a date range for filters like “Campaign opened,” “Campaign received,” “No received campaigns,” and “No opened campaigns.” These filters allow you to track how contacts interact with emails sent through automated flows and regular campaigns.","category":"Automation 360","created_at":"2025-08-04 06:51:50","updated_at":"2025-08-04 00:00:00"},{"id":"b8ee9fac1a5310c04269f2fb378547be","title":"Web search in your “AI Agent” chatbot element ","summary":"You can now enable web search in your “AI Agent” settings to allow OpenAI and Anthropic models to access the internet when existing data isn’t enough to generate a response. For OpenAI, you can set geo-based search restrictions, and for Anthropic, you can specify allowed domains. Search queries are billed separately from token usage.","category":"Chatbots","created_at":"2025-08-04 06:56:00","updated_at":"2025-08-03 00:00:00"},{"id":"e3b792a2c01dee8a3f0f99eec8903dd9","title":"Introducing SendPulse AI Assistant in our website builder","summary":"Our AI Assistant can quickly generate basic website blocks using widgets like “Text,” “Image,” “Buttons,” “Spacer,” and “Custom code.” Just type in your prompt, and the assistant will create a ready-to-edit layout. From there, you can review the content and tailor it to fit your brand and goals.","category":"Landing Pages","created_at":"2025-08-01 13:57:42","updated_at":"2025-07-31 00:00:00"},{"id":"85f3177013d8d3da509655ac8e25f109","title":"New “Before/After” widget in our website builder","summary":"The “Before/After” widget helps showcase your product benefits, building trust and encouraging purchases. In the widget settings, you can upload your images, handle slider direction and color, and define its initial position. The widget is fully responsive and automatically adjusts to different screen sizes for a seamless viewing experience.","category":"Landing Pages","created_at":"2025-07-24 06:44:56","updated_at":"2025-07-24 00:00:00"},{"id":"9e67b91e4346e08df3be3ff7a89d3de2","title":"Clickable tags for chatbot flow elements in “Conversations”","summary":"In the “Conversations” section, all messages sent from a chatbot flow are now labeled with tags that link directly to the specific flow elements that triggered them. For messages sent from the “AI Agent” element, the link is embedded directly in the AI icon. This makes it easy to quickly identify the source of a message, trace the flow scenario, and fix any potential issues.","category":"Chatbots","created_at":"2025-07-18 07:32:40","updated_at":"2025-07-18 00:00:00"},{"id":"8071bfb0dbd019a1e2b92ffd05b41cbe","title":"Anthropic’s Claude models are now supported in chatbots","summary":"The “AI Agent” element now supports the following Claude models from Anthropic: Opus 4.0, Sonnet 4.0, Sonnet 3.7, and Haiku 3.5. These models not only generate responses but also support conditional exits and automatically save user response data to “Audience” variables, allowing you to personalize future communications.","category":"Chatbots","created_at":"2025-07-18 07:36:51","updated_at":"2025-07-18 00:00:00"},{"id":"958984360009bf0eec736006e41f4392","title":"Button click tracking in WhatsApp chatbots","summary":"You can now enable link tracking to view detailed button click statistics. This will allow you to identify contacts who clicked the button and continue your WhatsApp chatbot flow for them with personalized messages, enhancing your communication efficiency.","category":"Chatbots","created_at":"2025-07-17 09:57:25","updated_at":"2025-07-17 00:00:00"},{"id":"00ae87bd8ad955aa9079135d8b89b7c2","title":"Optimized delivery for WhatsApp marketing campaigns","summary":"When creating a WhatsApp campaign using a marketing template, you can now enable delivery optimization mode (MM Lite API by Meta). This will help you target users who are most likely to read your message and take action. Simply approve SendPulse’s request in Meta Business Manager and enable this mode in your SendPulse account.","category":"Chatbots","created_at":"2025-07-16 07:22:02","updated_at":"2025-07-15 00:00:00"},{"id":"9eeb000926120c74fd55255be503d361","title":"Sending pop-up events to Meta Pixel ","summary":"Within the \"Button\" element settings in the pop-up builder, you can now transfer pop-up events, including subscriptions and purchases, directly to your Meta Pixel. This will help you enhance conversion tracking, refine Facebook Ads targeting, and fine-tune your advertising campaigns for better performance.","category":"Pop-ups","created_at":"2025-07-16 07:22:34","updated_at":"2025-07-14 00:00:00"},{"id":"acd52eb3d39e29f1cc59ebcee307f565","title":"View delivery errors in Telegram conversations","summary":"In the “Conversations” tab of your Telegram chatbots, you can now view undelivered messages, along with the original Telegram delivery error. This will help you quickly find the cause of delivery issues without contacting support and prevent communication downtime with your subscribers.","category":"Chatbots","created_at":"2025-07-16 04:45:52","updated_at":"2025-07-13 00:00:00"},{"id":"aac325bb67793f4707f44252578d85c2","title":"Filter CRM deals by their last updates","summary":"The “Last update” filter helps you quickly locate all deals in your pipeline that were modified within a selected timeframe — today, yesterday, the last 7 days, or a custom date range.","category":"CRM","created_at":"2025-07-16 03:20:25","updated_at":"2025-07-12 00:00:00"},{"id":"1046f32c705c2ae036a83a5c9b248698","title":"Export tasks from the CRM system","summary":"You can now export selected CRM tasks as XLS, XLSX, or CSV files for easy downloads and sharing. This makes it simple to generate reports, balance team workload, and maintain a clear, organized task history.","category":"CRM","created_at":"2025-07-16 03:44:18","updated_at":"2025-07-12 00:00:00"},{"id":"462133d7d1947a32a3d95430cb650243","title":"Rearrange course pricing plans in student accounts ","summary":"In course settings, you can now rearrange course pricing plans that appear in student accounts. This allows you to highlight your most appealing or popular offers and encourage students to pick the plan that suits them best.","category":"Online Course Builder","created_at":"2025-07-16 03:54:42","updated_at":"2025-07-11 00:00:00"},{"id":"1f0c212d09bd1555f0be0a8185e18c7e","title":"New live chat events for webhooks ","summary":"In the “Bot Settings” tab of your live chats, you can now use new events, including “Chat opened,” “Chat closed,” and “Launched custom trigger flow.” These events trigger webhooks that SendPulse sends to your specified link, helping you capture more user interaction data and integrate it with your external platforms more effectively.","category":"Live chat","created_at":"2025-07-16 03:01:11","updated_at":"2025-07-10 00:00:00"},{"id":"68379c602a3a1b5b5eb06e81106d7923","title":"Manage access to CRM sections and features","summary":"CRM settings now include a “Section visibility” tab where you can grant your team members access to certain section features. For instance, you can allow them to manage duplicates in “Contacts” or export data in “Payments.” Once configured, a list of users with access to the feature will appear next to it.","category":"CRM","created_at":"2025-07-03 16:05:01","updated_at":"2025-07-03 00:00:00"},{"id":"3d0b2cae3a822abbbd638a49f774b361","title":"Update student course statuses","summary":"You can now update your student course status in the “Students” tab. Simply select the status from the list, like “Enrolled” or “Completed,” to accurately reflect their progress. All updates are automatically logged in the “History” tab and saved in your CRM contact cards.","category":"Online Course Builder","created_at":"2025-07-03 15:36:34","updated_at":"2025-07-02 00:00:00"},{"id":"24b35e790e1b243cf05793cd20dd6a34","title":"WhatsApp template variable values in your chatbot “Conversations”","summary":"In your chatbot “Conversations” tab, you can now view the variable values used in your WhatsApp template messages at the time they were sent. This helps you quickly grasp the message content and stay on top of your conversation context.","category":"Chatbots","created_at":"2025-06-27 17:06:04","updated_at":"2025-06-27 00:00:00"},{"id":"0bed7eee14b868610b6b60e1c9cdbe3b","title":"Direct links to launch WhatsApp chatbot flows","summary":"Create direct links to specific flows in the “Bot Structure” tab. These links will open WhatsApp with a pre-filled message, like “Start” or any custom text you set to trigger the selected flow. You can also include variables in your link. Once a user follows it, variables will be assigned to their contact and saved in your bot’s “Audience.” This will help you enhance segmentation and easily track subscription sources.","category":"Chatbots","created_at":"2025-06-26 10:40:37","updated_at":"2025-06-26 00:00:00"},{"id":"c8db71e9cd6fb4fa33db56900c09c6bc","title":"Telegram integration","summary":"Connect your team’s personal Telegram accounts to SendPulse to manage all customer communication in one place and elevate customer experience. You’ll be able to send messages directly from your CRM contact cards or through an automatically created chatbot, and view message history in the “Chats” widget.","category":"Integrations","created_at":"2025-06-26 13:48:46","updated_at":"2025-06-26 00:00:00"},{"id":"44952f38216225f152132523efda5604","title":"Add new users in the CRM system effortlessly ","summary":"Now you can invite new team members for 6 or 12 months without recalculating your plan cost due to changes in your team size. New user membership will be valid until the end of your subscription. If you remove users or renew your subscription, the system will automatically calculate a refund or payment adjustment.","category":"CRM","created_at":"2025-06-24 08:48:13","updated_at":"2025-06-24 00:00:00"},{"id":"55f70ed4c2e70e3ff517513f468dc21a","title":"Export test results with detailed answer data","summary":"Now, exported test reports offer even more valuable insights, including correct answers to questions, students’ selected options, and indicators of whether their choices were correct. This enables you to assess knowledge more accurately and track learning progress effortlessly.","category":"Online Course Builder","created_at":"2025-06-24 08:54:06","updated_at":"2025-06-24 00:00:00"},{"id":"685573462279309da95b722e43216e14","title":"CRM contact card in your chatbot “Conversations”","summary":"A new tab with CRM contact data now appears on the right in the chatbot builder > “Conversations.” It displays all filled-in attributes and features a quick link to your CRM contact card, including your subscriber interaction history.","category":"Chatbots","created_at":"2025-06-24 08:36:30","updated_at":"2025-06-23 00:00:00"},{"id":"6378e91e1c917864de507f938ccca94a","title":"Assign a course pricing plan to a student within your chatbot flow ","summary":"In the “Action” → “Enroll in the course” element, select the plan your student should be enrolled under. If the plan requires payment, you can also mark it as paid.","category":"Chatbots","created_at":"2025-06-20 13:38:35","updated_at":"2025-06-20 00:00:00"},{"id":"edbb9137cd37748c4d34d4c5e19ffb91","title":"StreamTelecom integration","summary":"Connect StreamTelecom to your CRM system to streamline communication and deliver better service. Every call will be automatically recorded, and audio files will be saved to your account. You’ll be able to view your contact card during a call, easily forward calls between team members, and assign responsible team members to specific clients.","category":"Integrations","created_at":"2025-06-18 09:33:31","updated_at":"2025-06-18 00:00:00"},{"id":"c62ddda1c9cc5fa9ad50b559b92c0877","title":"Dynamic values for the “Last activity” condition in chatbots","summary":"The “Last activity” filter condition now supports variables as well as fixed dates. This will allow you to automate filtering, especially when you cannot set a specific date for every subscriber. For example, variables can help your WhatsApp chatbot automatically decide whether to send a free-form message or a template message.","category":"Chatbots","created_at":"2025-06-18 09:38:08","updated_at":"2025-06-17 00:00:00"},{"id":"f5241b099e9c991329e5562a249849f6","title":"Top up your account right in the pricing plan builder","summary":"You can now top up your account balance directly in the pricing plan builder. To do this, simply add any plan to your cart and select the amount you’d like to top up during checkout. You can also set up automated balance recharge to prevent running out of funds. Keep in mind that the system will require a minimum top-up amount based on your account’s currency.","category":"General","created_at":"2025-06-16 09:06:24","updated_at":"2025-06-16 00:00:00"},{"id":"aec1bfc057e19a443bc460a37d9343c0","title":"Improved variable filtering in automated flows","summary":"The “Filter” element now clearly differentiates between event and mailing list variables that share the same name, as the system accounts for the source you choose. To check values from both sources, use dedicated filter conditions for each.","category":"Automation 360","created_at":"2025-06-11 06:33:16","updated_at":"2025-06-11 00:00:00"},{"id":"184b653139819cac8c4de6a0002ce3ee","title":"Manage student progress in your instructor account","summary":"Now you can use the “Change progress” option to manually mark lessons and tests as completed or unmark them to reset progress for students. If your student accidentally skips a step, marks an assignment as done mistakenly, or experiences technical issues that prevent automatic progress tracking, this allows you to quickly step in and fix the situation, keeping progress records accurate.","category":"Online Course Builder","created_at":"2025-06-10 07:39:08","updated_at":"2025-06-10 00:00:00"},{"id":"98d831e73b8c2894da6c6af0bb440e36","title":"DeepSeek Chat model in your chatbots","summary":"The “AI Agent” element now supports the DeepSeek Chat model for response generation. To set it up, add a dedicated token in the “AI Agent” element, inherit the token from your chatbot settings, or use free requests during the trial period.","category":"Chatbots","created_at":"2025-06-06 08:38:55","updated_at":"2025-06-06 00:00:00"},{"id":"e96bfccabceb576888984d9fb5a4534b","title":"New action in CRM-triggered automated flows","summary":"CRM-triggered automated flows now include the “Change team member” action. This allows you to automatically reassign deals, tasks, or contacts to other team members. If you don’t select a team member, or the selected one is deleted or inactive, the reassignment will not go through, but your flow will continue to run.","category":"Automation 360","created_at":"2025-06-06 08:34:18","updated_at":"2025-06-04 00:00:00"},{"id":"af2f818e630370e2261d1f4a0efd4580","title":"View who updated your chatbot flow","summary":"The “Change history” tab in the chatbot flow builder now shows which team member made edits or published updates, allowing you to easily track changes and collaborate more effectively.","category":"Chatbots","created_at":"2025-06-06 08:30:20","updated_at":"2025-06-02 00:00:00"},{"id":"7abb22d72c7cb5209e3861c45590f0e3","title":"Search chatbot flows by name","summary":"Now, you can search your chatbot flows by name — whether you're linking them to triggers or running them for a specific audience. This helps you quickly find the right flow and reduces the likelihood of errors.","category":"Chatbots","created_at":"2025-05-30 11:13:47","updated_at":"2025-05-30 00:00:00"},{"id":"d73110b39b0679bef4911efb36ee4f0c","title":"Pricing plan feature for your online courses","summary":"Create multiple pricing plans for your course and give access to its content based on the selected option. This will allow you to boost sales, increase average order value, and analyze student demand more effectively.","category":"Online Course Builder","created_at":"2025-05-30 11:18:06","updated_at":"2025-05-29 00:00:00"},{"id":"72e78239566d154d6820ece745e59b8e","title":"New “Typing” element in your WhatsApp chatbots","summary":"Add the “Typing” element to your chatbot flow to simulate typing and create a pause of up to 25 seconds between your messages. This will give users time to read your message before receiving the next one. Just keep in mind that this element can’t be the last one in your flow.","category":"Chatbots","created_at":"2025-05-28 06:14:26","updated_at":"2025-05-28 00:00:00"},{"id":"0d7f79e9841555a9a760380895a4dab2","title":"Flexible automated payment settings in the CRM system","summary":"You can now enable the “Automated payments” option in your pipeline settings, choose deal stages where automation should stop, and prevent certain events from changing their stages.","category":"CRM","created_at":"2025-05-30 11:21:29","updated_at":"2025-05-27 00:00:00"},{"id":"c46af178825fbf9eb937f43b9a9ac08b","title":"New “Thimbles” element in our pop-up builder","summary":"Use our new “Thimbles” gamification element to make your pop-ups more engaging! Let your website visitors guess which thimble hides a prize and reward winners with a random promo code from your custom list. You decide how many shuffles to include and which promo codes to offer.","category":"Pop-ups","created_at":"2025-05-26 07:56:11","updated_at":"2025-05-26 00:00:00"},{"id":"7b96eeabe74ba875059f5d39a71159fc","title":"Advanced product filtering in the CRM system","summary":"We enhanced product filtering in the “Products” section. You can now select a category, an attribute set within it, and a specific attribute along with its value. This multi-layered approach allows you to quickly and accurately locate products, even within large catalogs.","category":"CRM","created_at":"2025-05-23 11:33:09","updated_at":"2025-05-23 00:00:00"},{"id":"758640752a2e7390107c31dfd4348862","title":"Improved variable management in CRM-based flows","summary":"In automated flows triggered by CRM events, we renamed the “Change variable for contact” field to “Change variable” to avoid confusion. The dropdown list now includes variables for both contacts and deals (deal variables have the _deal suffix), making it easier to build your automation scenarios.","category":"Automation 360","created_at":"2025-05-22 07:15:37","updated_at":"2025-05-22 00:00:00"},{"id":"cfc6166d1f4a1d9cc0eca35488502ef0","title":"Pay for SendPulse tools with Solana (SOL)","summary":"You can now pay for SendPulse tools or top up your balance using Solana (SOL) — one of the leading cryptocurrencies in Web3 and digital payments. Choose SOL for fast, secure, and convenient payments.","category":"General","created_at":"2025-05-22 07:20:07","updated_at":"2025-05-22 00:00:00"},{"id":"da6e7462a84ca3c5790ebf899c4fa3c8","title":"Google Calendar integration","summary":"Sync the CRM system and Google Calendar meetings, calls, and tasks to eliminate confusion, avoid duplicates, and never miss an important event. Events created in Google Calendar will automatically appear in the CRM system, including all relevant data, and vice versa. This will allow you to keep your schedule clear and enhance your workflow.","category":"Integrations","created_at":"2025-05-21 11:25:00","updated_at":"2025-05-21 00:00:00"},{"id":"2c153aa6b143fe66d35516b9597cded9","title":"Advanced rounding settings in our website builder","summary":"You can now customize the rounding of your \"Buttons\" and \"Image\" widgets and columns. Additionally, you can set contours for every element and column side individually.","category":"Landing Pages","created_at":"2025-05-20 09:02:06","updated_at":"2025-05-20 00:00:00"},{"id":"4563995d168f01131ce751f8023d1e75","title":"Tab access rights in the CRM system","summary":"You can now manage tab visibility in your deal, contact, and task settings. Specifically, you can hide tabs or give access to certain team members based on their roles and responsibilities. Every tab has an icon or user list next to its name, indicating who has access.","category":"CRM","created_at":"2025-05-20 09:59:31","updated_at":"2025-05-20 00:00:00"},{"id":"08cca07babfb98f9b8b71fda56ffaf27","title":"The “Favorites” section in student accounts","summary":"Students can now mark lessons, tests, and certificates as favorites in their accounts to easily return to them later. On top of that, they can filter saved items by course name and content type to streamline navigation.","category":"Online Course Builder","created_at":"2025-05-20 10:05:37","updated_at":"2025-05-20 00:00:00"},{"id":"65061a11c8fddb6c80ada0426fbfefca","title":"Product-based filters in CRM deals and contacts","summary":"Filter products by name, SKU, price, quantity, or total value in a deal to quickly find the right deals or contacts in the CRM system.","category":"CRM","created_at":"2025-05-19 10:14:06","updated_at":"2025-05-19 00:00:00"},{"id":"d200ef43ccd15127aee39efea87cc3a8","title":"Monkedo integration","summary":"Build automated workflows in Monkedo and trigger email campaigns, automated flows, and CRM events in SendPulse without switching between platforms. Reduce manual tasks and boost your team's efficiency.","category":"Integrations","created_at":"2025-05-21 11:25:51","updated_at":"2025-05-19 00:00:00"},{"id":"60e32bd1c5fb496a5630f4ceb2ad104c","title":"User access rights to telephony in the CRM system","summary":"When inviting users to your team, you can now grant them access to telephony, including your call center and call history in contacts and deals. On top of that, you can allow users to receive calls and define call access levels for new and existing roles — either to all contacts or only to their own.","category":"CRM","created_at":"2025-05-19 10:13:37","updated_at":"2025-05-18 00:00:00"},{"id":"77d6d1665426521e79069d2c0f8e2cfb","title":"Reply to subscribers using SendPulse Notifications","summary":"In the “Action” element → “Notify me,” you can now add a button to reply directly from the SendPulse Notifications chatbot in Telegram. Once you receive a notification, simply click the button to reply immediately — no need to switch to the “Conversations” tab.","category":"Chatbots","created_at":"2025-05-16 07:45:21","updated_at":"2025-05-16 00:00:00"},{"id":"8910ab2201fcec14f116fc62da944379","title":"Dynamic segmentation in Automation","summary":"Set your conditions once, and let the system do the rest. Segments are updated in real time based on contact activity and preset conditions like variable updates, tag assignments, or interactions with your automated flows. This will allow you to implement complex hyper-personalized scenarios and enhance customer engagement.","category":"Automation 360","created_at":"2025-05-15 10:07:52","updated_at":"2025-05-15 00:00:00"},{"id":"7ca66e921f6ddb20bffaca0ce6cb76b3","title":"Streamlined password reset for students","summary":"When updating a student’s password in your instructor account, you can now automatically generate a new one and email your student their new login credentials. It allows you to save time and cut down on manual steps.","category":"Online Course Builder","created_at":"2025-05-14 07:13:30","updated_at":"2025-05-14 00:00:00"},{"id":"9605d1e11f03882c3c0bad629a23bd29","title":"Set a language for student invitation emails in Automation","summary":"In the “Action” element, you can now set a language for invitation or enrollment emails. Select any language available in the online course builder to make student interactions more relevant.","category":"Automation 360","created_at":"2025-05-14 07:52:57","updated_at":"2025-05-13 00:00:00"},{"id":"97fddf071dbe6c714b903bd321e18fb9","title":"Export payments from the CRM system","summary":"In the “Payments” tab, you can now generate a report file with key payment details, includingamount, status, description, and date created, along with your contact’s first name, last name, email address, and phone number. Report generation runs in the background — once your file is ready, you’ll receive a notification in the upper right corner of your account.","category":"CRM","created_at":"2025-05-15 12:05:16","updated_at":"2025-05-13 00:00:00"},{"id":"c0e95cacb8fe761cc8e936cea7a31ed8","title":"Smarter payment tracking in CRM deals","summary":"Your payment list now shows related deals and assigned team members. What’s more, you can filter payments by assigned team members for quicker, more organized tracking.","category":"CRM","created_at":"2025-05-14 07:07:41","updated_at":"2025-05-12 00:00:00"},{"id":"2edc603fe155dd6399c7eca6fe2fc53d","title":"Smarter color customization in our pop-up builder","summary":"In pop-up style settings, you can now select a white, dark, or colored theme for your layout and customize button colors. On top of that, set a specific shade as your background color and switch between a solid or gradient fill. This feature is available for both manually created and AI-generated pop-ups.","category":"Pop-ups","created_at":"2025-05-14 07:48:49","updated_at":"2025-05-09 00:00:00"},{"id":"ac0dcb3964415868a59e993b6c719047","title":"The “Email” and “Telephony” contact sources","summary":"Contacts created through email or telephony integrations are now automatically tagged with their source in the CRM system. This will allow you to effectively segment your audience and prioritize high-performing customer acquisition channels.","category":"CRM","created_at":"2025-05-14 07:07:13","updated_at":"2025-05-08 00:00:00"},{"id":"20d3e65d94303165a2d979e68042cca9","title":"Import Instagram contacts to your chatbot audience","summary":"Easily add users who’ve messaged you through Instagram Direct to your chatbot audience. From there, you can keep the conversation going with targeted automated flows.","category":"Chatbots","created_at":"2025-05-06 14:15:16","updated_at":"2025-05-06 00:00:00"},{"id":"1f464997f3a83816718e90f2e9ff3765","title":"Quick access links to student accounts","summary":"In your course “Students” tab, you can send emails to your students with direct links to their accounts — no login credentials required. You can also use these links to quickly access your student accounts for resolving technical issues. Once you log in, your student will be automatically logged out to avoid any access conflicts.","category":"Online Course Builder","created_at":"2025-05-06 14:19:07","updated_at":"2025-05-05 00:00:00"},{"id":"d562dcc241cf776bf3e77575f7d349e3","title":"Switch your Instagram chatbot to the new login method","summary":"On your bot management dashboard, you can now manually switch your Instagram chatbot to a new simplified login method. This allows you to access your chatbot directly through your Instagram account without linking your Facebook Business Page.","category":"Chatbots","created_at":"2025-05-06 14:11:05","updated_at":"2025-05-04 00:00:00"},{"id":"94acff2860f6550493335e2e9b4e02b1","title":"Student status filter in your automated flows","summary":"Now, you can use a new \"Course\" filter condition in your course-related flows. It includes six student statuses under \"Course study\" and \"Course completion\" categories. This enables you to segment students more precisely and deliver highly personalized messages throughout their learning journey.","category":"Automation 360","created_at":"2025-05-06 14:04:41","updated_at":"2025-05-02 00:00:00"},{"id":"06a41e278b55f2f2091fdbb6e09c1af6","title":"Notes in the chatbot flow builder","summary":"You can now add private notes to your conversations using the new “Add Note” option in the “Action” element. To give you an idea, you can leave comments for your support team — this can be a brief recap of your conversation with a subscriber right after the “AI Agent” element.","category":"Chatbots","created_at":"2025-05-06 13:13:14","updated_at":"2025-04-30 00:00:00"},{"id":"0754db54514458ce53afe8cb986fc630","title":"Gradients in AI-generated pop-ups","summary":"Now, when you create your pop-up using AI, it will automatically add a gradient effect to your pop-up layout, giving it a bold and vibrant look. You can adjust its colors manually or switch from a gradient to a solid fill in your pop-up’s design settings under “Background color.”","category":"Pop-ups","created_at":"2025-05-14 08:11:56","updated_at":"2025-04-29 00:00:00"},{"id":"093a8246d910aa7f5a62631704c6bcda","title":"Welcome message in your messaging app widgets","summary":"Grab your visitors’ attention right away by adding a welcome message to your messaging app widget. You can also set a custom entrance delay in seconds for your message to fine-tune the user experience.","category":"Pop-ups","created_at":"2025-05-14 08:12:24","updated_at":"2025-04-29 00:00:00"},{"id":"86b3c9b6ab0b37d0fe7a1a3d8805c4c8","title":"Arabic is now available in student accounts","summary":"Students can now switch their account language to Arabic right on the welcome page or later in their account settings. With this update, you can enhance your course accessibility and reach a wider international audience.","category":"Online Course Builder","created_at":"2025-05-06 06:36:33","updated_at":"2025-04-28 00:00:00"},{"id":"398e916039c2875a49ec1afcae547cde","title":"GPT-4.5 in your chatbots","summary":"GPT-4.5, the latest and most advanced OpenAI model, is now available in the \"AI Agent\" flow element. Just add your OpenAI token to start using GPT-4.5 for more engaging conversations and highly accurate responses.","category":"Chatbots","created_at":"2025-05-06 12:57:56","updated_at":"2025-04-27 00:00:00"},{"id":"0bcbebd8c0c4d52481886f7fd85b825c","title":"Activity history in the file manager","summary":"The new “History” tab now gives you a complete log of all actions with files and folders across your CRM system, courses, websites, and pop-ups. Track uploads, moves, renames, deletions, and creations — all in one place. You can also see who took an action and when, with filters available by event type and date.","category":"Online Course Builder","created_at":"2025-04-24 12:22:31","updated_at":"2025-04-24 00:00:00"},{"id":"86295ae07bc20bce9e6785af0b1e78f6","title":"Comment threads in the CRM system","summary":"Respond to individual comments within organized threads with a dedicated chat interface. You can edit or delete comments, see how many replies a thread includes in your deal history, and use basic text formatting.","category":"CRM","created_at":"2025-04-24 12:17:59","updated_at":"2025-04-23 00:00:00"},{"id":"64aeee3e1865c5d647a090d7b0431f6e","title":"New filtering options in automated flows","summary":"You can now create filters based on array variables. For instance, you can check if an order includes a product with a specific discount. Your condition will be met if at least one array object matches your selected criteria.","category":"Automation 360","created_at":"2025-04-24 12:12:19","updated_at":"2025-04-22 00:00:00"},{"id":"3c0f8819078531d929376f5425b01e99","title":"GPT-4.1 models for your chatbots","summary":"The “AI Agent” element in chatbot flows now supports new models, including GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano. These models deliver highly relevant responses while keeping usage costs lower.","category":"Chatbots","created_at":"2025-04-24 12:07:09","updated_at":"2025-04-21 00:00:00"},{"id":"012efab3ea79784450f4907440538e2f","title":"Passing UTM, Client ID, and Session ID to Chatbots","summary":"UTM parameters are now automatically passed to your chatbot audience when users subscribe through \"Chatbots\" or \"Socials\" widgets, as well as via buttons and subscription or payment forms on your website. To pass Client ID and Session ID, add utm_clientid and utm_sessionid fields under your \"Audience\" tab.","category":"Landing Pages","created_at":"2025-04-24 12:02:51","updated_at":"2025-04-20 00:00:00"},{"id":"87496f24530f4644231b3fb717a7d91a","title":"Generate pop-ups with AI","summary":"With our AI-powered pop-up builder, you can now effortlessly create fully functional pop-ups in no time. Simply select your language, enter a prompt, and receive a pop-up layout with the structure, features, and text ready to be customized for your project.","category":"Pop-ups","created_at":"2025-04-24 11:57:28","updated_at":"2025-04-19 00:00:00"},{"id":"d7ae691dec8f8b7204844144d15273ec","title":"Organize chatbot flows with custom folders","summary":"You can now create custom folders in your \"Flows\" tab and arrange them in a way that suits your workflow. By default, all flows are categorized into \"System\" and \"Unsorted\" folders.​","category":"Chatbots","created_at":"2025-04-24 11:47:31","updated_at":"2025-04-18 00:00:00"},{"id":"bd7b7524d2a863cf3f46aad49ce406c2","title":"Customize your website shopping cart icons ","summary":"For multi-page websites, you can replace a floating cart icon with one embedded in your website header. In desktop mode, you can place it anywhere within the header. However, in mobile mode, it will appear opposite your website menu.","category":"Landing Pages","created_at":"2025-04-15 06:52:12","updated_at":"2025-04-15 00:00:00"},{"id":"e6728601fac3fd3d1b9572d64ac4c9fb","title":"Minimum lesson completion time","summary":"Set a minimum amount of time that a student needs to spend on your lesson before they can mark it as completed or submit homework. Exiting this lesson page will reset the timer, requiring them to start over.","category":"Online Course Builder","created_at":"2025-04-15 06:49:01","updated_at":"2025-04-14 00:00:00"},{"id":"15b39328c5ba4338a3ceff9ae27bd76a","title":"Integration fields for CRM products","summary":"In the new “Product settings” tab, you can now add integration fields and use them to pass data to payment systems and other platforms. These fields apply to all your products and are not visible to customers on your product cards.","category":"CRM","created_at":"2025-04-11 07:01:53","updated_at":"2025-04-11 00:00:00"},{"id":"72d943fccf843a208ccb6beff96d2b77","title":"Limit availability of paid course promo codes","summary":"When creating promo codes, you can make them available only to students who have completed certain courses or type in the email addresses of those eligible to use them.","category":"Online Course Builder","created_at":"2025-04-11 09:09:43","updated_at":"2025-04-10 00:00:00"},{"id":"ee295bb122366d073a48adce5401dcb4","title":"Copy course elements to specific sections of other courses","summary":"When copying a lesson, test, or certificate from one course to another, you can now select a section to place it in. Your copied element will automatically appear at the end of your selected section.","category":"Online Course Builder","created_at":"2025-04-11 06:58:49","updated_at":"2025-04-09 00:00:00"},{"id":"5175bd6d3017593fce98404458408399","title":"Launch chatbot flows directly from your chat sidebar","summary":"A new, handy button allows you to manually launch chatbot flows directly from your chat sidebar. Now when you view deals in the CRM system that were created through your chatbot, you can initiate flows without switching to the “Conversations” tab.","category":"Chatbots","created_at":"2025-04-08 15:10:32","updated_at":"2025-04-08 00:00:00"},{"id":"954c11792a2b101a5ba74ca310b34202","title":"Switch between flows right inside our chatbot builder","summary":"You can now switch between different chatbot flows directly within our chatbot builder. To do this, use the handy dropdown menu in the upper left corner.","category":"Chatbots","created_at":"2025-04-08 15:07:33","updated_at":"2025-04-07 00:00:00"},{"id":"6e3d6a30859ed833381c98ae9a65f3f1","title":"Free Unsplash stock images in our website builder","summary":"Enhance your “Image” and “Gallery” widgets with free images and photos from the built-in Unsplash photo gallery. To add an image, enter your search query and select it from the available options. It will also be automatically saved to the file manager.","category":"Landing Pages","created_at":"2025-04-04 09:35:38","updated_at":"2025-04-04 00:00:00"},{"id":"879860dd967d1f2c0309244701e60c50","title":"Automated chatbot replies in Telegram group topics","summary":"Your chatbot can now reply within group topics where it was triggered and respond to specific messages using Telegram replies. You can also see which topics users interact with to get more context for their requests.","category":"Chatbots","created_at":"2025-04-03 10:56:35","updated_at":"2025-04-03 00:00:00"},{"id":"9e373ba81a7f8e97e6a5dd363885730e","title":"SendPulse Live Chat for Joomla","summary":"The WebDS™ team developed a plugin for Joomla-powered websites. Now you can incorporate live chats to enhance real-time interactions with your website visitors, drive conversions, and deliver quality customer support.","category":"Integrations","created_at":"2025-04-03 11:03:25","updated_at":"2025-04-02 00:00:00"},{"id":"aba642ea2a8c20c67d3b890297404d6c","title":"URL buttons in WhatsApp chatbot messages","summary":"Add buttons with links to external resources to your WhatsApp chatbot’s free-form messages. You can add one clickable button per message.","category":"Chatbots","created_at":"2025-04-03 10:56:23","updated_at":"2025-04-01 00:00:00"},{"id":"da795542f356ba3684cb8009af51ba4a","title":"Customizable columns in your website header","summary":"On multi-page websites, you can remove extra columns from headers and adjust them in every row individually. Columns will automatically stretch to fit the full row width. You can also customize their width however you want.","category":"Landing Pages","created_at":"2025-04-03 10:50:07","updated_at":"2025-03-31 00:00:00"},{"id":"02d3347a825d92ecf36608c5ef8e699a","title":"Seamless Instagram chatbot integration","summary":"Connecting a new chatbot to Instagram Direct is now simpler than ever. You don’t need to navigate through your Facebook settings anymore — just follow the step-by-step prompts in the pop-up window. Select an account type, grant permissions, and watch your chatbot do all the hard work for you!","category":"Chatbots","created_at":"2025-03-27 09:01:05","updated_at":"2025-03-27 00:00:00"},{"id":"d67547c56eceef7485d26e5581065ed8","title":"Button effects in our bio link page builder","summary":"Now you can customize bio link page buttons with effects like transparency, shade, and color change. The \"Button\" widget also supports static and hover effects, like bounce, shake, shine, increase, and more.","category":"Landing Pages","created_at":"2025-03-27 09:05:01","updated_at":"2025-03-25 00:00:00"},{"id":"95e52e0757784165e4a4beb033afcd44","title":"Unified text styling in your pop-ups","summary":"You can now set a single font for all pop-up text elements, including headings, buttons, placeholders, and more. Select a font from the list to make your pop-up design more consistent and visually appealing.","category":"Pop-ups","created_at":"2025-03-24 15:40:47","updated_at":"2025-03-22 00:00:00"},{"id":"a3f51e63a620854b540bb0e4e6b6d989","title":"Nested URL structure in our website builder","summary":"You can create nested URLs that are up to three levels deep. For instance, site.com/category/subcategory. This will help you streamline your website structure, simplify navigation, and boost SEO.","category":"Landing Pages","created_at":"2025-03-24 15:47:45","updated_at":"2025-03-21 00:00:00"},{"id":"8c06c8d40203ce2f46af204db4fd7a49","title":"Filter contacts by tags in automated flows","summary":"In the “Filter” element, you can sort contacts by tags using conditions like \"contains,\" \"equal,\" \"starts with,\" and others. If a contact has multiple tags, at least one must match your condition.","category":"Automation 360","created_at":"2025-03-24 15:43:50","updated_at":"2025-03-20 00:00:00"},{"id":"8d5f8905a57eee8d0b7dd02f14a9f0b8","title":"AI-powered image generation","summary":"With our pop-up builder, you can now use AI to create unique images for covers, buttons, and other visual elements. Just click the AI icon while editing, type in your prompt, and get a ready-to-use image in no time!","category":"Pop-ups","created_at":"2025-03-17 15:46:43","updated_at":"2025-03-17 00:00:00"},{"id":"940ea5d77ea74365fa34a8aea6d73ba7","title":"Navigation across your website elements","summary":"You can now use a dedicated navigation pane in our website builder to quickly search, copy, and delete blocks, columns, and widgets. This feature will help you manage website elements, including closely placed or overlapping widgets.","category":"Landing Pages","created_at":"2025-03-13 13:41:20","updated_at":"2025-03-13 00:00:00"},{"id":"ca955c5ef40cc8c8586e3e5babdd11a2","title":"Whitelisted domains for your live chats","summary":"In your live chat settings, you can specify domains that can send you messages. Once this option is enabled, your website and its subdomains hosting the live chat will be automatically added to whitelisted domains by default. You can manually add more domains to your whitelist whenever you want to.","category":"Live chat","created_at":"2025-03-13 12:56:55","updated_at":"2025-03-12 00:00:00"},{"id":"4a7c523f35b53fc2779b018b8bbf194d","title":"Permanent menus in Telegram chatbots","summary":"Upgrade your Telegram chatbot using a permanent menu under an input field. You can add up to 20 buttons to your menu to guide subscribers to selected flows. Your menu will appear automatically if your last chatbot message has no other buttons.","category":"Chatbots","created_at":"2025-03-13 12:44:18","updated_at":"2025-03-11 00:00:00"},{"id":"9077f3ced314c51838d9d10f634229bd","title":"Assign tags to multiple contacts through deals","summary":"You can now use the “Assign tag to contact” option in the CRM system to add tags to multiple contacts in one go. Filter deals using specific criteria and assign tags to all related contacts simultaneously.","category":"CRM","created_at":"2025-03-07 11:33:11","updated_at":"2025-03-07 00:00:00"},{"id":"db9b85c4785fe4b9a95c8dee241fda18","title":"Tab management in the CRM system","summary":"We’ve added tab management options to your deal, contact, and task settings. You can now create new tabs, enable, disable, edit, rearrange, or delete them. On top of that, you can link your tabs to custom fields to streamline data processing.","category":"CRM","created_at":"2025-03-07 13:34:33","updated_at":"2025-03-07 00:00:00"},{"id":"439c9b1820e584d3870f35044c99fbe1","title":"Custom watermarks on your online course videos","summary":"Tailor your watermark placement, its display frequency and duration to your preferences. Customize its text blocks, background, and colors, add images and adjust their size and transparency.","category":"Online Course Builder","created_at":"2025-03-07 15:04:25","updated_at":"2025-03-07 00:00:00"},{"id":"24556524fceae441265f7cf7a8b9a810","title":"New \"Slot machine\" element in our pop-up builder","summary":"Use our new \"Slot machine\" gamification element to make your pop-ups more engaging. To win a promo code, users can share their contact data and spin your slot machine. To customize the “Slot machine” element, go to your pop-up settings and set a winning combination and number of attempts to \"hit the jackpot.\"","category":"Pop-ups","created_at":"2025-03-04 09:28:24","updated_at":"2025-03-04 00:00:00"},{"id":"ed50334a5ea1aa6ebfcacafc0a22ad24","title":"New “AI integration enabled” filter in your chatbots ","summary":"You can now apply our new \"AI integration enabled\" filter to check if your bot uses AI. This will allow you to automatically direct subscribers to different chatbot flow branches based on whether the OpenAI token is added and whether a subscriber has reached their AI request limit.","category":"Chatbots","created_at":"2025-03-04 09:33:42","updated_at":"2025-03-04 00:00:00"},{"id":"f5ec9250315b9b883c7aa6844144e509","title":"Take over chats when responding manually","summary":"You can now take over a chat when responding manually if it doesn’t have an assignee or is already assigned to one of your team members. To take over a chat, select a corresponding checkbox before sending your message.","category":"Chatbots","created_at":"2025-03-04 15:05:40","updated_at":"2025-03-04 00:00:00"},{"id":"fe6ba9b25bc54035569630f95d5e3e81","title":"Dynamic URLs in WhatsApp templates","summary":"Now you can add dynamic variables to button URLs in WhatsApp template messages. This will help you personalize links for every recipient and enhance customer communications.","category":"Chatbots","created_at":"2025-03-03 11:25:04","updated_at":"2025-03-03 00:00:00"},{"id":"01a2a24fdd77d988fdfab6ef96c0098c","title":"Send more WhatsApp messages through the API","summary":"Send even those WhatsApp message types through the API that are not yet supported by our chatbot builder. Add contact details, locations, address requests, and more from the Meta documentation to your messages. To do this, specify your message “type” and its corresponding data structure.","category":"Chatbots","created_at":"2025-02-28 08:56:42","updated_at":"2025-02-28 00:00:00"},{"id":"abc012c04ff54b0c63245a02e49909e9","title":"Background videos for your websites","summary":"Implement background videos to create more dynamic website pages, engage visitors, and enhance your product or service presentation. To do this, upload your MP4 file in the selected block settings in the SendPulse website builder.","category":"Landing Pages","created_at":"2025-02-28 08:57:30","updated_at":"2025-02-28 00:00:00"},{"id":"5945d0d07eac4cb5cc808effcc118baf","title":"Transfer your website to another account","summary":"You can now transfer your website to another SendPulse account. To do this, a recipient has to click a confirmation button, publish your website, and wait about 10 minutes for it to become accessible through the link.","category":"Landing Pages","created_at":"2025-02-28 08:55:03","updated_at":"2025-02-27 00:00:00"},{"id":"2f44093ddbc474e337ac6fca487b5d91","title":"Draft messages in your \"Conversations\" tab","summary":"Now all your unsent messages are automatically saved as drafts, even when you switch to another chat. Draft conversations are marked with special indicators so you can easily return to them later.","category":"Chatbots","created_at":"2025-02-26 08:47:02","updated_at":"2025-02-26 00:00:00"},{"id":"b4fc5b21ae207a44269aaefb1a91b305","title":"New automation pause settings in our chatbot builder","summary":"You can now disable the pause feature to resume your automated chatbot flow immediately after responding to users manually in chat, or set the pause duration from 10 minutes up to 1 day. You can also apply these settings to your Instagram, Facebook, and API conversations.","category":"Chatbots","created_at":"2025-02-24 11:47:41","updated_at":"2025-02-24 00:00:00"},{"id":"c29298c2c3a59ee86c8b47c9db91ed73","title":"Create cards and card carousels in your live chats","summary":"You can now add separate cards or use the “Carousel” element to create carousels of cards for your live chat messages and add titles, images, descriptions, and buttons to them. You can create your cards manually, send them to your chat using the “API request” element, or copy them from other channels.","category":"Chatbots","created_at":"2025-02-24 15:31:14","updated_at":"2025-02-24 00:00:00"},{"id":"fa5f5a7d597593eb34a0e3c150044511","title":"New \"Repeat\" element in the SendPulse chatbot builder","summary":"Our new “Repeat” element allows you to create automated action repetitions in your chatbot flows and schedule them at intervals ranging from 15 minutes to 60 days. You can also limit your flow element repetitions for every contact and manage your future interaction scenario.","category":"Chatbots","created_at":"2025-02-21 10:15:16","updated_at":"2025-02-21 00:00:00"},{"id":"56936d9ebabbd91d16c27840bf4de488","title":"Currency settings in the CRM system","summary":"You can now set your preferred currency in CRM settings manually. The system will automatically apply this currency to future transactions, which helps simplify finance operations.","category":"CRM","created_at":"2025-02-17 12:38:56","updated_at":"2025-02-17 00:00:00"},{"id":"4740350cbaa0cf5f8a61f559ef6f2dc3","title":"New \"Calendar\" feature in student and instructor accounts","summary":"All dates and events related to courses, lessons, tests, and certificates will now appear in the \"Calendar\" section. Keep track of upcoming events, use search filters, and schedule your courses with ease.","category":"Online Course Builder","created_at":"2025-02-13 08:13:35","updated_at":"2025-02-13 00:00:00"},{"id":"36dd27640f81e0a47d125cf2372e5816","title":"Another usability update to the \"Conversations\" tab","summary":"You can now manually mark chatbot conversations as read or unread. Plus, any unanswered messages whether from the bot or a team member will automatically be highlighted in bold.","category":"Chatbots","created_at":"2025-02-07 09:39:17","updated_at":"2025-02-07 00:00:00"},{"id":"fd792931552ebd9812b8d641b18dfe8d","title":"Socials widget now available as a new popup type","summary":"You can now add a Socials widget as a popup type! Just select \"Create a popup from scratch\", head to the Appearance settings, and choose \"Socials widget\". This will allow you to add all the social media platforms you need and fully customize your widget’s position, field sizes, and layout.","category":"Pop-ups","created_at":"2025-02-07 09:42:08","updated_at":"2025-02-07 00:00:00"},{"id":"0589fcce522082623b6cd4b839a24c9c","title":"Connect your inboxes to the CRM system through IMAP","summary":"Synchronize your inboxes with our CRM system to manage your emails effortlessly. Create deals, tasks, and contacts in the CRM system after receiving and sending emails, and assign team members to them without wasting time switching between services.","category":"CRM","created_at":"2025-02-07 15:03:46","updated_at":"2025-02-06 00:00:00"},{"id":"bb1c2e7afe034fc5ea7796fadb08813d","title":"Manage reCAPTCHA in your website forms","summary":"Customize reCAPTCHA using advanced website form settings. You can choose between two options — disable the CAPTCHA altogether or set its limits.","category":"Landing Pages","created_at":"2025-01-28 15:51:07","updated_at":"2025-01-28 00:00:00"},{"id":"7843edd62ce719f11279098bde6b3600","title":"Digital products in the CRM system","summary":"Create and manage digital products (webinar recordings, eBooks, and more) right in the CRM system. Include previews to allow customers to view product demo versions and add digital product files so that end services provide clients with files or download links.","category":"CRM","created_at":"2025-01-28 15:52:06","updated_at":"2025-01-27 00:00:00"},{"id":"423288d95423f0b0ccdb5641f5bc4f67","title":"Color gradients in our website builder","summary":"Use our new “Gradient” setting in the “Text” widget to highlight key points and customize your website design. Select your text, click the gradient icon, choose text colors and gradient angle, and click “Apply.”","category":"Landing Pages","created_at":"2025-01-28 15:50:12","updated_at":"2025-01-26 00:00:00"},{"id":"5e1c9d30442fa9c0993d2b057abf75c8","title":"New document management feature in our CRM system","summary":"You can now easily create and manage documents right in your CRM system. Go to the \"Documents\" tab in any deal, contact, or task to generate documents using templates in formats such as DOC, DOCX, XLS, XLSX, CSV, or TXT. Once your document is ready, it can be emailed, previewed, downloaded, unlinked, or deleted.","category":"CRM","created_at":"2025-01-24 08:17:48","updated_at":"2025-01-24 00:00:00"},{"id":"d2835c1fda5e834817c5916a33ac72a8","title":"New product management features in our CRM system","summary":"You can now use our Public API to handle your product data and view linked products directly in your deal list. If a deal has associated products, they’ll be displayed in a dedicated column.","category":"CRM","created_at":"2025-01-24 08:18:40","updated_at":"2025-01-24 00:00:00"},{"id":"8d68ab686b0f6b7372b14e976fe4301d","title":"Switching between schools in student accounts","summary":"The system now automatically displays all the schools where a student is registered using the same email address. This makes it easy to switch between schools without re-entering login credentials.","category":"Online Course Builder","created_at":"2025-01-23 10:51:28","updated_at":"2025-01-23 00:00:00"},{"id":"01b0ba49987e972e187fce5365fb89d7","title":"New options for the \"Filter\" Element","summary":"The maximum filtering period for dynamic expressions with the \"Date\" type has been extended to three years (1,095 days), allowing you to work with a broader range of data.","category":"Automation 360","created_at":"2025-01-23 10:57:46","updated_at":"2025-01-23 00:00:00"},{"id":"37e5ab15ead6572be7a365d86c26ba6d","title":"Enhanced export of detailed statistics in Automation 360","summary":"Standard reports now include data on unsubscribes and spam complaints, along with their percentages relative to total delivered emails.","category":"Automation 360","created_at":"2025-01-23 10:58:25","updated_at":"2025-01-23 00:00:00"},{"id":"82e3d70f9df416e1ff5317f3fcc4fd4a","title":"Improved usability of the \"Conversations\" tab","summary":"From now on, you can effortlessly share files with chatbot subscribers by dragging and dropping them into the input field. Press the up arrow key to edit your last Telegram message. You can also view who assigns team members to chatbot conversations for better tracking.","category":"Chatbots","created_at":"2025-01-22 08:28:33","updated_at":"2025-01-22 00:00:00"},{"id":"35b9a4aad3f70c76ea2a778cfa3ad66b","title":"Configure automated flow launch frequency for custom events","summary":"You can now customize how often flows are triggered by custom events in Automation 360. For example, you can set a thank-you email to be sent every time the \"Purchase\" event takes place and schedule a cross-sell email to go out once a month.","category":"Automation 360","created_at":"2025-01-17 09:25:56","updated_at":"2025-01-17 00:00:00"},{"id":"27ea9cd460a0b7e8bcd85875ce1d9045","title":"Resize your pop-up launchers","summary":"You can now resize pop-up launchers right in their settings. Keep the default size or set the width and height in pixels manually.","category":"Pop-ups","created_at":"2025-01-17 09:31:35","updated_at":"2025-01-17 00:00:00"},{"id":"cca4fe927860ede86e90b65af4dfd1c9","title":"Pass contact names from live chats to SendPulse upon subscription","summary":"You can now pass contact names when initiating conversations in your live chat. With the window.oSpP script, this information will be automatically synced across the “Audience” and “Conversations” tabs in SendPulse. Here’s an example of such a code snippet: <script> window.oSpP = { full_name: \"Peter Parker\" } </script>.","category":"Live chat","created_at":"2025-01-17 09:51:45","updated_at":"2025-01-17 00:00:00"},{"id":"93f38710bcb816bee05e317dd327e0a2","title":"“Text” widget updates in the SendPulse website builder","summary":"You can now collapse the website settings panel, insert unformatted text using the toolbar or right-click, adjust line spacing, clear styles, and undo text edits.","category":"Landing Pages","created_at":"2025-01-14 10:38:22","updated_at":"2025-01-14 00:00:00"},{"id":"52828e334284061f91654357a6920bd5","title":"Resizable layout ratio in our website builder","summary":"You can modify layout elements' sizes to place them outside the grid. Hover over an element border, click and hold the slider, and drag it left or right. All other elements within the row will automatically adjust to the new size.","category":"Landing Pages","created_at":"2025-01-14 10:39:05","updated_at":"2025-01-14 00:00:00"},{"id":"9a301a65a1839fc36eb45c7b0207ea1c","title":"Traffic sources in your website statistics","summary":"From now on, you can monitor your traffic sources in the “Statistics” tab to see which marketing channels you should focus on. If you want to get more advanced reports, integrate with Google Analytics.","category":"Landing Pages","created_at":"2025-01-14 10:40:13","updated_at":"2025-01-14 00:00:00"},{"id":"925abaff484a0952dcfc283561f4f8f4","title":"Transfer website visitor data to the CRM system","summary":"Your website visitors’ sources, locations, devices, and browser data will be automatically transferred from registration and payment forms to CRM contact cards.","category":"Landing Pages","created_at":"2025-01-14 10:41:39","updated_at":"2025-01-14 00:00:00"},{"id":"bf7fc8021b2833e26cdeeeb93ddba5cb","title":"New “AI Agent” element in SendPulse chatbot builder","summary":"Using our new “AI Agent” element, you can now integrate OpenAI right into your chatbot flows and tailor responses based on your customer intention during interactions with your AI bot. You can use it to perform a single action (translation or calculation) or run it until your chatbot subscriber meets your specified conditions.","category":"Chatbots","created_at":"2025-01-13 13:42:28","updated_at":"2025-01-13 00:00:00"},{"id":"84f1338228548c971378189b89a7c56e","title":"Send stickers to your Telegram chatbot subscribers","summary":"You can now upload .webp, .webm, or .tgs files to your Telegram chatbot messages and send them as stickers (.webm and .tgs files can be animated). To do this, drag stickers from Telegram to your device's desktop, then upload them as files to the chatbot builder or chats.","category":"Chatbots","created_at":"2025-01-10 12:28:17","updated_at":"2025-01-10 00:00:00"},{"id":"48681406020a80944800806d70775acc","title":"Transfer chatbot subscriber data to the CRM system","summary":"Select the \"Automatically transfer contacts to CRM\" checkbox in chatbot settings to add your bot’s existing audience to the \"Contacts\" section in the CRM system. Contact names, phone numbers, and email addresses will be transferred automatically. You can also map your chatbot variables and CRM contact fields.","category":"Chatbots","created_at":"2025-01-10 12:29:10","updated_at":"2025-01-10 00:00:00"},{"id":"4f85113b8eaedc6360a432e815ad36b1","title":"Edit deals created in other chatbot flows","summary":"In the “Action” element > the “Edit CRM deal” option, you can now select “Last contact deal” even if the deal was created outside the current flow. Select a deal pipeline and stage to narrow down your deal options.","category":"Chatbots","created_at":"2025-01-10 12:30:12","updated_at":"2025-01-10 00:00:00"},{"id":"6986da34454ac8f0e09a7e7b4654c7a6","title":"The “Hidden” status for course lessons, tests, sections, and certificates","summary":"Set your course content status to “Hidden” so your students cannot view it. This content will only be visible in the course builder and instructor accounts. To allow students to view hidden course content, change its status to “Open,” “Close,” or “Scheduled.”","category":"Online Course Builder","created_at":"2025-01-07 14:03:47","updated_at":"2025-01-06 00:00:00"},{"id":"e37eb7db5068dbbb7d3f8c289e26735b","title":"Test and lesson ratings in instructor accounts","summary":"Previously, you could view how students rated your lessons and tests only in student accounts. Now you can check course content ratings in your lesson list. To see who rated your course content, click the number of votes. You can also filter your tests and lessons by rating — from highest to lowest and vice versa.","category":"Online Course Builder","created_at":"2025-01-07 14:08:52","updated_at":"2025-01-06 00:00:00"},{"id":"ce867d9739fa9ea2ac4a974eaadf7e28","title":"New course history events","summary":"We have added new course history events, including status changes in lessons, tests, sections, or certificates and updates to course email notifications. The timeline will show who edited your course content and when. On top of that, we have fine-tuned the operational logic of existing events.","category":"Online Course Builder","created_at":"2025-01-07 14:10:37","updated_at":"2025-01-06 00:00:00"},{"id":"c9d42fdddee5f4193a5579df04e3398c","title":"New “Bot subscription” button for live chats","summary":"Add the \"Bot subscription\" button to your live chat flow and select a post-subscription flow to allow your chatbot to pick up conversations with subscribers. Once a user clicks this button, their existing data (for example, UTM tags) will be added to your chatbot. However, a subscriber can always return to the live chat using the link in your chatbot.","category":"Live chat","created_at":"2024-12-27 10:44:48","updated_at":"2024-12-27 00:00:00"},{"id":"54a825daf219ddda1c9a3225d95db6cf","title":"New \"Filter\" element features in the Automation section","summary":"We have added three new conditions to the \"Filter\" element so that you can filter contacts by time, date, or day of the week. As always, you can add up to five filter conditions and link them using operators.","category":"Automation 360","created_at":"2024-12-27 10:47:09","updated_at":"2024-12-27 00:00:00"},{"id":"552693cabeeb13287f49883b4d258bbf","title":"“Product” widget integration in your CRM catalog","summary":"You can now add products from your CRM catalog to your website's \"Product\" widget, provided your product and online store currencies match.","category":"Landing Pages","created_at":"2024-12-24 15:56:14","updated_at":"2024-12-24 00:00:00"},{"id":"4656e0fb851e3d8e9ea462a3e0243099","title":"Customized block dividers in the SendPulse website builder","summary":"Enhance your website design with new decorative elements! Add curly dividers to your block top and bottom to make your website layout visually appealing. You can customize every divider’s shape, color, height, repetition, and reflection individually.","category":"Landing Pages","created_at":"2024-12-24 15:56:51","updated_at":"2024-12-24 00:00:00"},{"id":"2a549e17f6b9dfed4aa20494097dd48d","title":"Add text block titles to your certificates","summary":"Our certificate builder now allows you to add titles to text blocks. Your block title and body won’t be automatically translated and will appear in the same language across all your certificates.","category":"Online Course Builder","created_at":"2024-12-23 12:44:52","updated_at":"2024-12-23 00:00:00"},{"id":"caf754809cccc5a4c8695e9a8acb1b98","title":"New “Pick a gift” element in the SendPulse pop-up builder","summary":"We’re excited to introduce our new gamification element for your pop-ups! The “Pick a gift” element allows you to randomly distribute coupons among website visitors who share their contact data through your pop-up.","category":"Pop-ups","created_at":"2024-12-20 12:34:51","updated_at":"2024-12-20 00:00:00"},{"id":"1a563cc0f9f5467137a5dc754f32b743","title":"Send automated flows on specific dates in the CRM system","summary":"Use special date flow triggers to send automated campaigns on memorable occasions, like users’ birthdays or first purchases. Your automated flow will run on the days specified in CRM contact variables.","category":"Automation 360","created_at":"2024-12-19 16:23:14","updated_at":"2024-12-19 00:00:00"},{"id":"f097eccf43630e6e8e62926997642f33","title":"Chatbot payment page updates","summary":"Now, if you have selected the \"Any amount\" option for your payment button, chatbot subscribers will be able to type in a payment amount or select one of the preset options.","category":"Chatbots","created_at":"2024-12-19 16:22:26","updated_at":"2024-12-17 00:00:00"},{"id":"f5f19acec0a8a8b9c0eaf34ea117ff0a","title":"Automate your email service tag management","summary":"Use the “Tag assignment” trigger to launch automated flows (you can assign up to five tags simultaneously). You can also automate contact tag assignment with the “Assign tag to email” action — your tags will be added to contacts across all mailing lists.","category":"Automation 360","created_at":"2024-12-19 16:24:06","updated_at":"2024-12-16 00:00:00"},{"id":"0c5974a970d79b0151e1f4d538454033","title":"Free IONOS domains for a whole year","summary":"Purchase a Pro or Enterprise website builder pricing plan to get a promo code for a free IONOS domain for a year.","category":"Landing Pages","created_at":"2024-12-11 15:51:31","updated_at":"2024-12-11 00:00:00"},{"id":"9bc289865cb2c3d7636719182ae96ffd","title":"New “Dice” element in the SendPulse pop-up builder","summary":"Make your pop-ups with promo codes more engaging using the “Dice” element! To win a promo code, users need to enter their contact data and roll the dice.","category":"Pop-ups","created_at":"2024-12-10 13:26:17","updated_at":"2024-12-10 00:00:00"},{"id":"0b8bc46e2afb662f2a5607c9251a0db7","title":"Reply to specific messages in Telegram and WhatsApp chats","summary":"To ensure clear customer communication, you can select a specific subscriber message to reply to in your WhatsApp and Telegram chats.","category":"Chatbots","created_at":"2024-12-06 11:04:24","updated_at":"2024-12-05 00:00:00"},{"id":"e1cf4517ba59456babd09e4b106f9869","title":"New “Close the chat” action in our chatbot builder","summary":"With the \"Close the chat\" option in the \"Action\" element, you can mark your chat as resolved and lower its priority. This action also allows you to unassign your team member from this chat.","category":"Chatbots","created_at":"2024-12-06 11:05:07","updated_at":"2024-12-05 00:00:00"},{"id":"00bf244899a6bd755639b9a19aa74a87","title":"UniTalk integration","summary":"Boost your team performance and enhance customer experience thanks to the UniTalk and SendPulse integration. Make or receive UniTalk calls directly in your SendPulse account, save conversation history, automate business workflows, and more.","category":"Integrations","created_at":"2024-12-06 11:05:58","updated_at":"2024-12-04 00:00:00"},{"id":"4709d0fc075f3c964ec1f2c1b2d070e1","title":"Pass custom variables through live chats","summary":"You can now pass custom variables at the start of your live chat conversations using the window.oSpP Script. This method works only for existing variables from your \"Audience\" tab.","category":"Live chat","created_at":"2024-11-22 14:48:04","updated_at":"2024-11-22 00:00:00"},{"id":"a74e9c72aff9b2f50e88a3ebf33c1569","title":"Run your chatbot when a user joins your Telegram group or channel ","summary":"Now you can allow your Telegram chatbot to start conversations with unsubscribed users who have requested to join your private group or channel. This option applies to groups and channels where the \"Request admin approval\" toggle is turned on in Telegram invite link settings. We have also updated the standard flow activated by this trigger.","category":"Chatbots","created_at":"2024-11-22 14:49:28","updated_at":"2024-11-22 00:00:00"},{"id":"19b824958eb1e94a206a408f7b83622b","title":"Apply product attributes automatically in the CRM system","summary":"When you add a new product, its attributes will be automatically applied based on your selected category. Then, you can add attribute values and fill out specific fields manually. All attributes are editable.","category":"CRM","created_at":"2024-11-22 14:40:04","updated_at":"2024-11-21 00:00:00"},{"id":"e31828df197789807283f09334262c35","title":"New \"Scratch card\" element in the SendPulse pop-up builder","summary":"Make your pop-ups with coupons and promo codes more engaging using the “Scratch card” element! To access your hidden message or code, users will need to remove the scratch-off layer with a virtual coin.","category":"Landing Pages","created_at":"2024-11-21 15:16:03","updated_at":"2024-11-20 00:00:00"},{"id":"c694ac2b7f7b9a7f4060b8a7cec283fb","title":"New “Layout” element in our website builder","summary":"To make your website design visually more compelling, you can now customize your block, column, or section layout by placing multiple widgets in a specific order. Five layouts are currently available, and more are coming soon.","category":"Landing Pages","created_at":"2024-11-18 10:54:11","updated_at":"2024-11-18 00:00:00"},{"id":"34d50201923bfd7f28e977b527f9e529","title":"Automatically assign team members to deals and contacts","summary":"When creating a contact or deal using the “Action” element in Automation 360, you can select an assignee from the list or add them from the flow start. The team member specified in the CRM settings will be assigned by default.","category":"Automation 360","created_at":"2024-11-18 10:42:14","updated_at":"2024-11-15 00:00:00"},{"id":"100bee8680e5b8733d4af36785c795c2","title":"Export your general statistics from Automation 360","summary":"Now you can export your general automated flow, email, and SMS campaign statistics for a selected time interval. The report will be sent in CSV, XLS, or XLSX format to your SendPulse account email address.","category":"Automation 360","created_at":"2024-11-18 10:42:50","updated_at":"2024-11-15 00:00:00"},{"id":"e9534c8ec98aa327b97190fd71944332","title":"Parse Telegram chatbot messages","summary":"Click the wheel icon in the “Messages” element to specify your text markup language as Markdown, Plain text, or HTML (set by default).","category":"Chatbots","created_at":"2024-11-18 10:36:49","updated_at":"2024-11-14 00:00:00"},{"id":"3b112b458b06a029a32a07b09423f76a","title":"Fixed-amount discounts for online courses","summary":"You can now set your discount codes as a specific amount, not just a percentage. Every discount code’s currency will automatically match the payment currency you’ve set in your course settings.","category":"Online Course Builder","created_at":"2024-11-07 13:54:42","updated_at":"2024-11-07 00:00:00"},{"id":"a4f9159a65d64ec0b1f0f470d2d05ca5","title":"Offline access to course materials","summary":"Your students can now download your course videos and audio to their devices through the mobile app, so they can keep learning even without internet access. Once they’re done, they can easily delete the files from their “Downloads” tab.","category":"Online Course Builder","created_at":"2024-11-07 13:55:27","updated_at":"2024-11-07 00:00:00"},{"id":"0928467efe48012f35c8be056352c898","title":"Updates to automated task creation in your CRM","summary":"You can now automatically create CRM tasks using the “Action” element, regardless of the flow launch trigger you’re using. To successfully link your task to a specific contact, make sure you've created a contact or deal beforehand.","category":"Automation 360","created_at":"2024-11-06 08:12:47","updated_at":"2024-11-06 00:00:00"},{"id":"1d077d899a2a98de97b9c5b47e98cf3f","title":"Legend in NPS forms","summary":"You can now make it easier and more intuitive for your audience to fill out your NPS forms. Just add extra headings and text instructions to your form to guide users more effectively. Also, you now have the option to adjust your instruction fields’ positions and colors.","category":"Pop-ups","created_at":"2024-11-05 14:42:14","updated_at":"2024-11-05 00:00:00"},{"id":"28a699b61a0744c536ece7e663d6b0bf","title":"Grant certificates to students throughout your course","summary":"Now your students can receive certificates anytime, not just after they complete your course. Certificates don’t interfere with sequential course flows and checkpoint lessons. You can grant certificates for completing sections, lessons, or tests and schedule them for a certain date or time.","category":"Online Course Builder","created_at":"2024-10-31 12:57:05","updated_at":"2024-10-31 00:00:00"},{"id":"5fc6936ee18ec737f969fd8bb1ce4feb","title":"Extended reminder time for due dates in Automation 360","summary":"Use the “Action” element to create a task or a deal and set its due date reminder from 15 minutes to 7 days. You can receive reminders five minutes earlier or later — our system takes this time to detect and process expiring tasks and deals.","category":"Automation 360","created_at":"2024-10-30 10:15:40","updated_at":"2024-10-30 00:00:00"},{"id":"95974391cf30ba2223e176ba9b1eaa4a","title":"New widget position options in our website builder","summary":"Shift your website elements up and down from a standard position to personalize your design. You can also rotate your elements, adjust certain widgets' width, or hide them on mobile or desktop devices.","category":"Landing Pages","created_at":"2024-10-29 10:51:38","updated_at":"2024-10-29 00:00:00"},{"id":"5ffe8a0c43fdf8051c564f01be1dd469","title":"Sell digital products in your online store","summary":"Sell courses, guides, eBooks, and other digital products in your SendPulse-powered online store. Create your product card, add payment methods, and attach a link to your product. Once payment is confirmed, the system will automatically send links to purchased products to your customer's email address.","category":"Landing Pages","created_at":"2024-10-29 10:52:11","updated_at":"2024-10-29 00:00:00"},{"id":"cc78d5f8c454078af85a8eb0464edf5a","title":"New “File download” and “File upload” pop-up features","summary":"You can now create pop-ups where users can download images, videos, or documents or upload their own files. To download your file, all they have to do is click the button. All the files users upload through your pop-up will be stored in the CRM system.","category":"Pop-ups","created_at":"2024-10-29 10:52:53","updated_at":"2024-10-29 00:00:00"},{"id":"8e1af2ea72e5f2efd2f6a7fbb83f779f","title":"Reactions in Telegram chatbots","summary":"Enhance natural communication between your Telegram chatbot and its subscribers with quick reactions. React to your chatbot subscribers' messages and view their reactions to yours. This feature is available for all pricing plans.","category":"Chatbots","created_at":"2024-10-28 13:38:19","updated_at":"2024-10-28 00:00:00"},{"id":"b0998592ba7bd6b9ab928448ebab65ed","title":"New “Media Group” element in Telegram chatbots","summary":"Send multiple files, images, or videos in a single message with our new “Media Group” element in Telegram bots. This element is applicable to chatbot flows and messages.","category":"Chatbots","created_at":"2024-10-28 13:38:59","updated_at":"2024-10-28 00:00:00"},{"id":"ba3be1dd2a8fc66d31b963a38e28a393","title":"Copying publicly viewable chatbot flows","summary":"From now on, you can allow users to copy your chatbot flows when setting up a public preview. Afterward, third-party users will be able to copy these flows to their bot and edit them if they need to.","category":"Chatbots","created_at":"2024-10-28 13:39:41","updated_at":"2024-10-28 00:00:00"},{"id":"2502ed90014cbb7c763bd6bb29d0f52c","title":"Assign a team member when creating a task in Automation 360","summary":"When you use the “Action” element to create a task, you can assign a team member to your contact or deal at the start. If there is no assignee, the task will be delegated to the account owner.","category":"Automation 360","created_at":"2024-10-16 13:11:19","updated_at":"2024-10-16 00:00:00"},{"id":"9a84b3c59b56def4eaa31aba575ff86b","title":"Close deals in the CRM system automatically","summary":"Use the “Deal stage update” trigger of the “Action” element to mark your deal as “Successful” or “Unsuccessful” and then archive it. You can view deal data at every stage in your deal history and use this information in your flows.","category":"CRM","created_at":"2024-10-16 13:12:20","updated_at":"2024-10-16 00:00:00"},{"id":"54e69bc5506146e9ac36088df96be6ce","title":"Major “Chats” section updates in our chatbot builder ","summary":"Now, in the “Chats” section, you have a list of conversations from all chatbots. You can view chats from specific bots, search through all your subscribers, filter chats by assignees, etc.","category":"Chatbots","created_at":"2024-10-15 09:49:15","updated_at":"2024-10-15 00:00:00"},{"id":"0936fa89d82b504a8650af7c2f86ed07","title":"Transfer goals from websites and bio link pages to Google Analytics ","summary":"Now you can use the generate_lead parameter for the “Buttons,” “Form,” and “Courses Login” widgets. For the “Payment” widget, use the begin_checkout parameter with the “value” and “currency” variables. You can also add an amount and currency to these goals.","category":"Landing Pages","created_at":"2024-10-15 10:19:05","updated_at":"2024-10-15 00:00:00"},{"id":"8797a2b43fa5fddb82afad7f6bc81784","title":"Pop-ups with delayed closing feature","summary":"Set a time after which your close icon will appear, allowing users to exit your pop-up. This way, you can focus user attention on your pop-up content for a few more seconds. To set a pop-up closing timer, click the pencil and ruler icon and go to “Close icon” > “Settings.”","category":"Pop-ups","created_at":"2024-10-15 10:27:35","updated_at":"2024-10-15 00:00:00"},{"id":"d9bf22da2db2b17b3a5343ec89c3febd","title":"New export option in our CRM system","summary":"From now on, export files will be created automatically in the background. You can download these files in the export menu and re-download your latest files if needed.","category":"CRM","created_at":"2024-10-07 14:54:47","updated_at":"2024-10-07 00:00:00"},{"id":"d45ee3e5d29f483fd862b834aaedca07","title":"New CRM flow launch trigger ","summary":"With the \"Overdue deal date\" trigger, an automated flow will run every 5 minutes for deals that have expired within the last 5 minutes.","category":"Automation 360","created_at":"2024-10-07 15:01:16","updated_at":"2024-10-07 00:00:00"},{"id":"b6d5e10c325db7b192cd3209cc4fbe49","title":"New “Product” widget options in the website builder","summary":"If your product varies in color, weight, or size, you can set its properties and price in the \"Product\" widget’s \"Options\" field. Multiple properties will be applied automatically. And if you like, you can always edit or hide a particular option.","category":"Landing Pages","created_at":"2024-10-07 15:13:08","updated_at":"2024-10-07 00:00:00"},{"id":"17b35106a7bf9efc3543c8a0ad00bb2b","title":"Set up a conversation context size for your ChatGPT bot","summary":"In ChatGPT chatbot integration settings, you can specify how many previous messages between your bot and its subscribers you want to add to requests as conversation context. This feature is available only for chat models.","category":"Chatbots","created_at":"2024-10-04 09:33:00","updated_at":"2024-10-04 00:00:00"},{"id":"338aba174ce65e7138fe8157cc120226","title":"New “Accordion” element in our pop-up builder","summary":"Now you can add the \"Accordion\" element to your pop-up to make it more compact and hide certain content, like descriptions, optional entry fields, etc. To see the hidden content, click the element.","category":"Pop-ups","created_at":"2024-09-26 14:34:55","updated_at":"2024-09-26 00:00:00"},{"id":"f295b464ef21f5e2027be390dd1bc30c","title":"Integrate SendPulse with Calendly ","summary":"Link Calendly, an appointment scheduling platform, to the CRM system and Automation 360. Once you schedule a meeting, the CRM system will automatically create contacts and deals and send triggered reminder emails to all participants.","category":"Integrations","created_at":"2024-10-23 12:49:18","updated_at":"2024-09-24 00:00:00"},{"id":"2cd13bc86d2f1ddfb9e7f39155bc6cff","title":"Launch automated flows after changing a deal variable value in the CRM system","summary":"Your automated flows will be triggered when a deal variable value changes to any or a specific value. All user and three system variables (a deal name, cost, and currency) are now available for tracking.","category":"Automation 360","created_at":"2024-09-24 12:09:53","updated_at":"2024-09-23 00:00:00"},{"id":"2fd01cbdc822869d3f5c9502e5766746","title":"Set a deal currency manually in the “Action” element","summary":"Now you can specify a currency value manually when sending a message after a successful WayForPay payment. This value will also be displayed in your deal. In case of an error, your custom event currency will be set.","category":"Automation 360","created_at":"2024-09-24 12:11:29","updated_at":"2024-09-23 00:00:00"},{"id":"5a21df5257e6c9bf11b53f66b8420fbe","title":"Assign a contact tag in the “Action” element","summary":"From now on, in the \"Action\" element, you can automatically assign a contact tag for triggers related to your CRM contacts, like \"New contact,\" \"Tag assignment,\" and “Change contact variable.”","category":"Automation 360","created_at":"2024-09-24 12:12:58","updated_at":"2024-09-23 00:00:00"},{"id":"ce54bf04269b36a3706a032bf6ec24b0","title":"Copying the entire chatbot to another bot or channel","summary":"Save time and effort by copying an existing chatbot to a new bot or channel in a few clicks. You can copy flows, triggers, variables, and chatbot settings but can’t copy your subscribers.","category":"Chatbots","created_at":"2024-09-20 15:30:29","updated_at":"2024-09-20 00:00:00"},{"id":"465eb1309fad4c0553ebb6654cdf9656","title":"Paid media content in Telegram bots","summary":"Telegram chatbots now allow you to add paid images or videos to messages. This content will be available to subscribers only after payment via Telegram's internal currency, Stars.","category":"Chatbots","created_at":"2024-09-20 15:31:37","updated_at":"2024-09-20 00:00:00"},{"id":"668b4923c320b99382cb75802f9ab94d","title":"New trigger \"Comment on your post\" in Facebook chatbots","summary":"Automate your communication with users who leave comments on your posts with the new \"Comment on your post\" trigger. You can add a public reply to a comment or send a flow to these users in Messenger.","category":"Chatbots","created_at":"2024-09-20 15:32:41","updated_at":"2024-09-20 00:00:00"},{"id":"e6f3224852daf5d77c3ccb62b08bb79f","title":"Access your email history in CRM contact cards","summary":"The \"History\" tab of any CRM contact card now shows your email history and every campaign's sending status.","category":"CRM","created_at":"2024-09-18 09:55:55","updated_at":"2024-09-17 00:00:00"},{"id":"94efc1be980d7fea1453dc0b5b5215f3","title":"Completed tasks in the CRM system","summary":"When you finish working on a task, you can mark it or multiple other tasks as completed. Your tasks will be moved to the “Completed” section, and you can reopen them anytime.","category":"CRM","created_at":"2024-09-18 09:58:14","updated_at":"2024-09-17 00:00:00"},{"id":"a7a310dca8a8a4aa1cf0d5811415a9c6","title":"Automated results display after course completion","summary":"Once a student completes your course, the system will automatically generate a results page. This page will include the student’s certificate, overall score, and the number of completed lessons.","category":"Online Course Builder","created_at":"2024-09-13 08:59:58","updated_at":"2024-09-12 00:00:00"},{"id":"45ede111f5d45304466ccdf3988732cb","title":"Disallow indexing for individual pages in our website builder","summary":"Using the SEO settings in our website builder, you can now prevent individual pages from being indexed by search engines. This option is useful if you're still working on your page content and don't want the unfinished version to show up in search results.","category":"Landing Pages","created_at":"2024-09-11 09:17:08","updated_at":"2024-09-11 00:00:00"},{"id":"61c6416c91892ebcd83ee5db26de1993","title":"Connect Klarna to accept chatbot, online course, and website payments","summary":"You can now connect Klarna to your SendPulse account to offer a new, convenient way for your subscribers to pay for your products or services.","category":"General","created_at":"2024-09-10 09:46:39","updated_at":"2024-09-10 00:00:00"},{"id":"d791ae834a675c641796c1c5d9adf5ed","title":"New “Timer” personalization settings in our website builder","summary":"You can now set a dynamic end date and time in our “Timer” widget. This timer will automatically start counting down as soon as a user lands on your website, making every offer feel personalized and urgent.","category":"Landing Pages","created_at":"2024-09-06 12:37:58","updated_at":"2024-09-03 00:00:00"},{"id":"04e0649ae56a45722e99a0fd0ff3b941","title":"New “Video” element in our pop-up builder ","summary":"You can now add a YouTube video to your pop-up to capture visitors' attention, increase engagement, and boost conversions.","category":"Pop-ups","created_at":"2024-09-02 15:29:37","updated_at":"2024-09-02 00:00:00"},{"id":"95f1a0b8e65cd8caf55e024d1aa3274a","title":"Major SendPulse Chatbots app updates for Android and iOS","summary":"We updated our SendPulse Chatbots app to allow you to send voice messages, manage Telegram business accounts, and accept payments in Telegram Stars. We have also resolved the issue causing message delivery delays to optimize your conversations.","category":"Chatbots","created_at":"2024-08-30 14:18:30","updated_at":"2024-08-29 00:00:00"},{"id":"534101006446867a2d1e920dcbd291d0","title":"Change your CRM contact variable value ","summary":"Use the \"Change contact variable\" option in the \"Action\" element to replace a contact variable value in the CRM system. This option is disabled by default. You can use it to update variable values in flows that create new contacts, assign tags, or manage your CRM contacts otherwise.","category":"Automation 360","created_at":"2024-08-30 14:14:27","updated_at":"2024-08-27 00:00:00"},{"id":"2b6d86d3db08f6baa67b977f5c6969f5","title":"Public API for chat assignee management","summary":"Now you can add a chat assignee using the /contacts/operators/assign method and unassign them from your current chat using the /contacts/operators/unAssign method.","category":"Chatbots","created_at":"2024-08-30 14:17:46","updated_at":"2024-08-25 00:00:00"},{"id":"a315c60359705bcd34e6ffa63aed5e3f","title":"Invite students to join your course from the “Audience” section","summary":"Now you can invite students to join your online course from your course landing page and the \"Audience\" section. The students you invite will automatically enroll in your course and receive an email notification.","category":"Online Course Builder","created_at":"2024-08-30 14:15:35","updated_at":"2024-08-22 00:00:00"},{"id":"00cd2e1db11e49af09b3c9ba2a656ba4","title":"Telegram chatbot privacy policy","summary":"According to the new Telegram Terms of Service, chatbot developers must provide their users with a privacy policy. We've added the “Privacy” trigger with a privacy policy template to ensure your chatbots meet the new requirements. You can customize it according to your chatbot's features if needed.","category":"Chatbots","created_at":"2024-08-20 09:07:51","updated_at":"2024-08-20 00:00:00"},{"id":"13edf7b09b2e5c6ad1b9b5cedb3975e8","title":"Access your chatbot flow history in the preview mode","summary":"You can now access your chatbot flow history in the preview mode and edit your previous flow versions in the chatbot builder. To edit a previous flow version, select it from the last 20 versions in the drop-down list and start adjusting its flow structure and content.","category":"Chatbots","created_at":"2024-08-16 09:25:36","updated_at":"2024-08-16 00:00:00"},{"id":"a9ef1e483ffe220edde9cd0e25d7a58b","title":"Add icons to your buttons in our website builder","summary":"Improve your website's design by customizing your buttons. Turn on the \"Add icon\" toggle in your button settings, select an icon from the drop-down list, and set its position. We can also expand your icons list upon request.","category":"Landing Pages","created_at":"2024-08-16 09:18:09","updated_at":"2024-08-15 00:00:00"},{"id":"bcd2d075e8578e41243510cbabb901b5","title":"Retrieve and save live chat user names","summary":"Invite a user to introduce themselves, and save this user's response to the {{full_name}} system variable. Their reply will be saved to your “Audience” and “Conversations” tabs.","category":"Chatbots","created_at":"2024-08-14 12:32:08","updated_at":"2024-08-14 00:00:00"},{"id":"2873745113cdf860fcc242641290680d","title":"Try a new system variable in your chatbots","summary":"To personalize future interactions, introduce chatbot subscribers to your team member who will be replying to them. To do this, add the {{sp_assignee}} variable to your message.","category":"Chatbots","created_at":"2024-08-14 12:31:09","updated_at":"2024-08-13 00:00:00"},{"id":"10d20b21eaf832a63e01aeaedec7f5e2","title":"Viber chatbots in the “Messenger” element","summary":"Enhance your automated campaigns by adding a Viber chatbot message or flow to them. To receive your messages, a user must be subscribed to your chatbot and have their email address or phone number added to this chatbot’s \"Audience\" list.","category":"Automation 360","created_at":"2024-08-12 12:20:43","updated_at":"2024-08-12 00:00:00"},{"id":"ad7e12aca5b2d8e14749b2ea8235c18c","title":"Accept Telegram Stars payments via Telegram chatbots ","summary":"In your Telegram chatbots, you can now accept payments in Telegram's internal currency, Stars. Users will be able to pay for your products without having to leave the app.","category":"Chatbots","created_at":"2024-08-14 12:30:23","updated_at":"2024-08-11 00:00:00"},{"id":"a561b76d8271f574ba7854e838de074a","title":"Dynamic WhatsApp templates in Automation 360","summary":"Send WhatsApp templates with a button and attachments. You can add a file no larger than 20 MB, an image no larger than 5 MB, or a video no larger than 16 MB and send your template through the “Messenger” element. Supported attachment formats are MP4, PNG, and JPG.","category":"Automation 360","created_at":"2024-08-12 12:19:53","updated_at":"2024-08-10 00:00:00"},{"id":"f1560edef3133392fac03d198d85785d","title":"Bulk actions in our online course builder","summary":"In your instructor account, you can select specific sections, lessons, tests, or all elements to change their access type or delete them at once.","category":"Online Course Builder","created_at":"2024-08-08 08:54:43","updated_at":"2024-08-08 00:00:00"},{"id":"8ef7bab05ed86b1223d55b4f70f78dd3","title":"The new “Hide empty fields” option in our CRM system","summary":"Click the “Hide empty fields” option in your deal, contact, or task to keep only available data and required fields visible. This personal setting will not apply to other team members’ accounts.","category":"CRM","created_at":"2024-08-08 08:42:29","updated_at":"2024-08-07 00:00:00"},{"id":"515db6b6f15c61271c82642d347034b0","title":"The new \"Spin-to-win\" pop-up element","summary":"Make your pop-ups more engaging with the “Spin-to-win” element and attract your audience with an instant discount or other valuable offer.","category":"Pop-ups","created_at":"2024-08-06 12:54:56","updated_at":"2024-08-06 00:00:00"},{"id":"0cf4330bea12892c43544ef6fb0d34ca","title":"Receive Telegram notifications about new pop-up contacts","summary":"When creating your pop-up, go to the \"Data saving\" tab and turn on the corresponding toggle to receive notifications in our Telegram bot. Make sure to enable web push notifications and duplicate them to Telegram in your account settings, as well as subscribe to @sendpulse_notifications_bot.","category":"Pop-ups","created_at":"2024-08-06 12:54:04","updated_at":"2024-08-04 00:00:00"},{"id":"721c0958e3f37e72de6cd6959632beb3","title":"New pop-up design feature for your close icon","summary":"Customize your close icon's color, size, location, and position in the pop-up builder \"Style\" tab.","category":"Pop-ups","created_at":"2024-08-06 12:53:06","updated_at":"2024-07-30 00:00:00"},{"id":"821aee30d17290956856aaf290c89184","title":"Set up content access rights for third-party instructors ","summary":"Now, in your course role settings, you can set up user access rights to allow instructors to view and edit your course or restrict their access. This will help protect your course content from being viewed and copied by third-party instructors.","category":"Online Course Builder","created_at":"2024-07-29 17:41:13","updated_at":"2024-07-29 00:00:00"},{"id":"5d39fae1bdff9b0e582bd7a78cc8bd08","title":"Pass subscription form data to chatbots","summary":"Redirect a user to your chatbot after they fill out the subscription form on your website. The data they enter in the form will be sent to the CRM system and your chatbot audience to enhance automation and segment your subscribers.","category":"Landing Pages","created_at":"2024-07-25 10:36:57","updated_at":"2024-07-25 00:00:00"},{"id":"ec27f8de270b46577d02c67738e755c2","title":"New scrolling ticker effect for website elements","summary":"Use our new animation option to create a scrolling ticker on your website and attract visitors’ attention to your special offer or important information.","category":"Landing Pages","created_at":"2024-07-25 10:37:57","updated_at":"2024-07-25 00:00:00"},{"id":"05475d92d661c2429a0069b482d3fdec","title":"Update contact variables in Automation 360","summary":"From now on, with the “Change variable for contact” option in the “Action“ element, you can set dynamic values of date variables based on the current date.","category":"Automation 360","created_at":"2024-07-25 10:35:53","updated_at":"2024-07-23 00:00:00"},{"id":"8eb1308341482b238b0f472a75eab676","title":"Launch automated flows when a CRM contact variable changes","summary":"With the \"Change variable for contact\" trigger, your Automation 360 flows will start when you change or specify your contact variable value. All your contact variables are available for tracking, except for id, userId, createdAt, and contact_id.","category":"Automation 360","created_at":"2024-07-25 10:34:47","updated_at":"2024-07-22 00:00:00"},{"id":"15c7b163672de9dde0feb7da2e88eb29","title":"New layout options for horizontal pop-ups","summary":"In the \"Style\" tab of your pop-up settings, you can set your layout to default, vertical, or horizontal.","category":"Pop-ups","created_at":"2024-07-25 10:22:53","updated_at":"2024-07-20 00:00:00"},{"id":"9ddb63070d3c08b1da7c41c5b082151a","title":"OpenAI’s GPT-4o mini language model is available in chatbots","summary":"GPT-4o mini is a faster, more affordable version of the flagship GPT-4o model. It costs three times less than ChatGPT 3.5 Turbo. In SendPulse, it’s currently used as a text model.","category":"Chatbots","created_at":"2024-07-19 12:30:38","updated_at":"2024-07-19 00:00:00"},{"id":"c988f0f9fc21f8a8924c173285d06715","title":"New \"Countdown\" element in our pop-up builder","summary":"Set up countdown timers for your pop-ups to limit your special offer duration, create a sense of urgency, and ultimately get more conversions.","category":"Pop-ups","created_at":"2024-07-18 05:15:28","updated_at":"2024-07-17 00:00:00"},{"id":"59b1d9e92c358c77cc1547d10da9b9f4","title":"Day of the week pause for your chatbot","summary":"Now, you can set up the pause duration in your WhatsApp, Telegram, and Viber chatbot flows until a certain day of the week. For instance, you can create a special weekend offer or, conversely, not disturb your subscribers on weekends.","category":"Chatbots","created_at":"2024-07-16 11:56:40","updated_at":"2024-07-16 00:00:00"},{"id":"76fd43bede2b59a8f0aa485f280b3c2f","title":"Remove access to your course in Automation 360","summary":"You can now automatically remove access to your course for a specific event using the “Change access time limits” option in the “Action” element.","category":"Automation 360","created_at":"2024-07-16 11:51:52","updated_at":"2024-07-14 00:00:00"},{"id":"2d7d4ed720dbd2156a8b997b8a3cf148","title":"Custom column width in our website builder","summary":"Enable the “Flexible column ratio” option in the column settings to customize the column widths within a single section and implement a more complex content structure for your website.","category":"Landing Pages","created_at":"2024-07-12 12:44:16","updated_at":"2024-07-12 00:00:00"},{"id":"afc4f18d006f1dd8c1676b96d7ff210c","title":"The new “Company” tab in our CRM system","summary":"Using our new tab, you can now group all contacts associated with one organization and store detailed information about companies, including their addresses, business hours, contacts, and more.","category":"CRM","created_at":"2024-07-12 12:26:33","updated_at":"2024-07-11 00:00:00"},{"id":"b4ef10ab2d51faeaec6c67c248649587","title":"New message settings for Telegram chatbots","summary":"We've introduced a few advanced message customization settings you can use to highlight and protect your Telegram flow and campaign content more effectively.","category":"Chatbots","created_at":"2024-07-08 07:38:28","updated_at":"2024-07-08 00:00:00"},{"id":"d84cde5632bfb7c0237ee8c3faccf4c9","title":"Telegram Business chat support","summary":"If you are a Premium Telegram member, you can now connect your Telegram chatbot directly to your SendPulse account and customize your bot's access to specific chats. You can now send chatbot campaigns and flows without buttons. We’re also working on new features to automate your business account responses, which will be available soon.","category":"Chatbots","created_at":"2024-07-08 07:35:02","updated_at":"2024-07-04 00:00:00"},{"id":"ce9806070aea7fc59122e73f446b7ba6","title":"Add a gallery to your pop-up","summary":"Use the new “Gallery” element to showcase several products, screenshots, or deals in a single pop-up. You can now display two to ten images as a slideshow.","category":"Pop-ups","created_at":"2024-06-26 08:04:58","updated_at":"2024-06-26 00:00:00"},{"id":"3633da90fb113df1421afda014b651c8","title":"Automation 360 now has a new design ","summary":"Now, you can preview your flow structure and its element number and read and filter your email and SMS campaign statistics.","category":"Automation 360","created_at":"2024-06-26 08:02:31","updated_at":"2024-06-25 00:00:00"},{"id":"787f94988bba31f3021943bffb411b6a","title":"Create multilingual pop-up widgets","summary":"Specify your default language, select additional languages, and the system will automatically create a widget copy that matches your existing design and settings. You’ll only need to customize the links and copy for each language version. You can easily change your default language or delete another language version by clicking the corresponding icon.","category":"Pop-ups","created_at":"2024-06-26 08:04:07","updated_at":"2024-06-21 00:00:00"},{"id":"0f93faa06c59fbc9107d532e4bdbda55","title":"Set up your own Facebook Pixel event type","summary":"From now on, you can set up bio link page events for Facebook Pixel yourself. You can select an event type in your website or bio link page settings.","category":"Landing Pages","created_at":"2024-06-25 12:02:51","updated_at":"2024-06-20 00:00:00"},{"id":"1e4eb686e2df7290bb4861ba60c7e6f7","title":"Quick student account login","summary":"You can now sign in to your student account without a password. Just enter the email address you specified during registration and receive an email with a sign-in button. Learn more","category":"Online Course Builder","created_at":"2024-06-17 12:11:55","updated_at":"2024-06-17 00:00:00"},{"id":"0e7fd63883824574e8ef0d4002b071fc","title":"Inline search menus for your Telegram chatbot","summary":"Create inline search menus with embedded chatbot flows in “Bot Settings.” These menus appear when you enter a bot’s name or command or launch your search by clicking a flow button.","category":"Chatbots","created_at":"2024-06-14 12:32:45","updated_at":"2024-06-14 00:00:00"},{"id":"9a41ff872c796bb185240a8624e4807b","title":"Send pop-up entry field data to your chatbot","summary":"When users subscribe to your chatbot through a pop-up, all their entered data points get automatically saved to your chatbot contact variables. You can view this information in the \"Audience\" tab.","category":"Pop-ups","created_at":"2024-06-14 12:15:02","updated_at":"2024-06-11 00:00:00"},{"id":"0aa7dfb7d577aa2b165e159b4df0d435","title":"Send your bio link page events to Google Analytics and Facebook Pixel","summary":"To send your event, add the Google Analytics and Facebook Pixel code to your bio link page settings and turn on the corresponding toggles in the form analytics settings to always stay updated.","category":"Landing Pages","created_at":"2024-06-06 13:15:49","updated_at":"2024-06-06 00:00:00"},{"id":"a11a2b8c7e99577bc6c2ea229f775a25","title":"Custom successful payment page","summary":"If you add a checkout button with a payment method that supports redirection after payment, you now have the option to create a custom successful payment page for your chatbot.","category":"Chatbots","created_at":"2024-06-05 16:00:58","updated_at":"2024-06-05 00:00:00"},{"id":"b72275030d26fb87594e42cbc01dea88","title":"Attach a 2 GB Telegram video to your chatbot message","summary":"To add a video larger than 20 MB to your Telegram chatbot message, you can now use links to public Telegram channel videos up to 2 GB in size.","category":"Chatbots","created_at":"2024-06-05 16:02:54","updated_at":"2024-06-05 00:00:00"},{"id":"1c57b11773efdeed82f40f53c8de77dc","title":"Set your website’s default language ","summary":"Notifications, errors, and registration and authorization forms will be displayed in your selected language.","category":"Landing Pages","created_at":"2024-06-06 13:13:02","updated_at":"2024-06-05 00:00:00"},{"id":"8a9203b9e0cbbe3e7aea07ba1dae97b5","title":"Filter recipients of your flow elements","summary":"You can now filter the list of your “Action,” “Message,” and “Flow” element recipients by contact name and element execution date to conveniently view or export your audience segments or launch separate flows for them.","category":"Chatbots","created_at":"2024-06-05 15:52:44","updated_at":"2024-06-04 00:00:00"},{"id":"0c8336d71b8396dbd48b027979c20ea5","title":"Disable user input indicator","summary":"In your user input settings, you can now turn off the arrow icon or your custom user input indicator. However, if quick replies are enabled, the indicator will still be visible even after you've turned it off.","category":"Chatbots","created_at":"2024-06-05 15:56:08","updated_at":"2024-06-04 00:00:00"},{"id":"ec05e57391ba4a436fe6b65a298ba6ef","title":"Send a message to another bot contact","summary":"Using the “Action” element, you can now send notifications to a specific chatbot contact, Telegram group, or channel.","category":"Chatbots","created_at":"2024-06-05 15:49:22","updated_at":"2024-06-03 00:00:00"},{"id":"6860e06aa615c80781267672f424c63b","title":"New “Audience” section in our online course builder","summary":"This section now displays the list of all your active students based on your pricing plan, including their courses, tags, statuses, payment history, and promo codes. Filtering and sorting options are available for your convenience.","category":"Online Course Builder","created_at":"2024-05-28 08:53:19","updated_at":"2024-05-28 00:00:00"},{"id":"1eee8264065bff7ec7e9dd5278ea1e44","title":"Re-add deleted subscribers to your chatbot audience ","summary":"If your previously deleted user sends a message to your chatbot again, they will now get re-added to your chatbot audience with a new subscriber ID and the “Active” status. They will continue to receive triggered messages and flows as usual.","category":"Chatbots","created_at":"2024-05-28 08:44:20","updated_at":"2024-05-26 00:00:00"},{"id":"982f167d719f3b9cc186ac071d098e6b","title":"Multiple homework assignments for your course lesson","summary":"Add as many \"Task\" elements as necessary to your lesson structure to offer multiple homework assignments to your students. Your students can complete each homework assignment separately, and instructors can review and accept each one individually.","category":"Online Course Builder","created_at":"2024-05-28 08:51:34","updated_at":"2024-05-24 00:00:00"},{"id":"b3ee68a6fd6c7ab37589e10c7feccfa0","title":"New pop-up builder features","summary":"The new “Comment” element allows your subscribers to leave detailed feedback of up to 5000 characters. Also, you can now use custom HTML code in our text editor and seamlessly create contacts in your CRM using the “Create contact” option in your button settings.","category":"Pop-ups","created_at":"2024-05-24 09:05:44","updated_at":"2024-05-22 00:00:00"},{"id":"991246eaef5beccd3c76cc0dc393b45c","title":"Updated comment management in Instagram chatbots","summary":"You can now add “Matches with” and “Contains” “keyword search criteria to your “Comment on your post” trigger when the “Specific comment text” option is selected. Also, automated public replies to comments under your Instagram posts are now available for standard replies.","category":"Chatbots","created_at":"2024-05-28 08:49:39","updated_at":"2024-05-21 00:00:00"},{"id":"4c3d49c2d293492dc6f836cb7b8bbcfc","title":"Filter flows by statuses and add to “Favorites” in Automation 360","summary":"You can now filter your flows by their statuses and add important flows to your “Favorites” for quick access. The number of flows you can select depends on your pricing plan.","category":"Automation 360","created_at":"2024-05-24 08:59:06","updated_at":"2024-05-20 00:00:00"},{"id":"ad801be67249c875e44a4464fdd2f708","title":"Transfer UTM tags from live chats to chatbots ","summary":"From now on, if you add your chatbot links to your live chat menu as buttons, any new user who subscribes to your chatbot will have their UTM tags and source data automatically saved to their contact card.","category":"Chatbots","created_at":"2024-05-28 08:50:27","updated_at":"2024-05-18 00:00:00"},{"id":"46a6c5b65d0e106d981e91189c001e9a","title":"Generate payment links for your online courses","summary":"You can now generate payment links right in your CRM and share them with your potential students. Once a new student completes their payment, they will receive a confirmation email with their course registration data. Your existing students will receive a payment confirmation and access to your online course through their student account.","category":"Online Course Builder","created_at":"2024-05-17 12:25:03","updated_at":"2024-05-17 00:00:00"},{"id":"005d764570bb9fb79bd1085980399cd3","title":"GPT-4o support: Test OpenAI’s new flagship multimodal model","summary":"A new AI model, GPT-4o, is now available in SendPulse’s chatbot builder. Its text performance matches that of GPT-4 Turbo and excels in other languages. What’s more, GPT-4o is much faster and 50% cheaper when used via API.","category":"Chatbots","created_at":"2024-05-15 11:01:19","updated_at":"2024-05-15 00:00:00"},{"id":"fbeb6b57b6bfe4cdc5a476c34a877924","title":"Auto-generated survey landing pages","summary":"Once you've created your survey, the system will automatically generate a landing page for it. This page will allow your website visitors to easily participate in your survey. You can share this page link across social media, email campaigns, and other communication channels to effortlessly collect responses and drive more traffic.","category":"Pop-ups","created_at":"2024-05-14 13:43:28","updated_at":"2024-05-14 00:00:00"},{"id":"f6fa17249dc1a9cb344549e494bdb890","title":"New pop-up builder element","summary":"You can now use the new “Spacer” element to visually separate two pop-up template elements. It’s available in three sizes: S, M, or L.","category":"Pop-ups","created_at":"2024-05-14 13:42:39","updated_at":"2024-05-12 00:00:00"},{"id":"687cff1a71c63a7b97fdee425274f1f2","title":"Filter subscribers by the date they were added to your mailing list and Automation 360 flow","summary":"You can now use new filters to segment your subscribers based on their service usage time, activity levels, last purchase date, or other interactions. The “Added to mailing list” filter is only available for mailing list flows, and the “Added to flow start” filter is available for any flow type.","category":"Automation 360","created_at":"2024-05-07 13:28:03","updated_at":"2024-05-10 00:00:00"},{"id":"dc24e8a76cfb311203eb9e0e28f7746b","title":"New pop-up display scenario","summary":"To avoid overwhelming your website visitors, you can now use the new “Interaction with another pop-up from this project” pop-up display condition. This condition prevents your pop-up from appearing if the user has previously interacted with any other pop-up.","category":"Pop-ups","created_at":"2024-05-14 13:41:28","updated_at":"2024-05-08 00:00:00"},{"id":"7256b4811dbb796e8d1d5f763b5b60b1","title":"Public preview of your chatbot flow structure","summary":"You can now enable a public preview mode for your chatbot flows to allow your managers, clients, or co-workers to view them via a link without logging in to their SendPuse accounts. Also, you can now embed a bot flow preview into your website via code.","category":"Chatbots","created_at":"2024-05-03 12:43:35","updated_at":"2024-05-06 00:00:00"},{"id":"d916ff7e0ab7880fb472ed715912a34d","title":"Voice messages in the “User input” element in Facebook Messenger, Instagram, and WhatsApp chatbots","summary":"If you select the “Image, video, or document” validation type for your chatbot, your users can now interact with you through voice messages to streamline communication and data sharing.","category":"Chatbots","created_at":"2024-05-07 14:39:15","updated_at":"2024-05-05 00:00:00"},{"id":"0a571392829ecbc7a5969eb1994339b8","title":"Updates to user progression through Automation 360 flows","summary":"Users who unsubscribed from your email campaigns will now progress through all your flow elements except for the “Email” element. You can still send them SMS or chatbot messages and add the “Action” or “Filter” element. If you launch an automation for a mailing list, the flow will not start for contacts who have unsubscribed from all campaigns. However, users who have only unsubscribed from a specific campaign category or flow will continue to progress through your flow, bypassing all \"Email\" elements.","category":"Automation 360","created_at":"2024-05-07 13:26:17","updated_at":"2024-05-03 00:00:00"},{"id":"c1b1175b5fd48706ed38465dac3b8921","title":"Template messages with “Flow forms” buttons in WhatsApp","summary":"You can now create forms through WhatsApp Manager and collect user data without having to leave the app. Template messages with “Flow forms” buttons can help you send bulk campaigns and template messages, whether manually or through API. You can then continue your flow and show the collected form data in your ongoing conversations with subscribers.","category":"Chatbots","created_at":"2024-05-07 14:40:08","updated_at":"2024-05-02 00:00:00"},{"id":"7b8ce41725ea66a3c0df4a2b47383c8c","title":"Send GIFs as animations to Telegram bot subscribers","summary":"You can now upload GIF files to your Telegram flows and show them as animations. We’ve also increased the video file size limit from 20 MB to 50 MB.","category":"Chatbots","created_at":"2024-05-03 12:42:43","updated_at":"2024-05-01 00:00:00"},{"id":"1ea541adcb8c6b0feac4b3177305066a","title":"Enhanced integration between SendPulse's CRM system, Automation 360, and online course builder.","summary":"From now on, automated flows linked to your pipeline or task board will be displayed within your deal cards, contact cards, and task boards. Automations are now also visible within your online courses to simplify your editing process.","category":"General","created_at":"2024-05-03 12:34:07","updated_at":"2024-04-26 00:00:00"},{"id":"641c4ed0481df794aeee4ac7fa616757","title":"Improved integration with Google Sheets","summary":"You can now set search criteria for Google Sheets columns, import user data into specific columns, and save data from selected columns to chatbot variables when importing your Facebook Messenger, WhatsApp, and Telegram subscribers.","category":"Chatbots","created_at":"2024-05-03 12:41:41","updated_at":"2024-04-25 00:00:00"},{"id":"450676c525b7aa7c4fff0bce0184f532","title":"Shopify integration","summary":"The SendPulse and Shopify integration allows you to export email addresses and phone numbers from Shopify to the SendPulse mailing lists. One-time export of existing customers and real-time export of new customers are available. This integration also lets you add pop-ups to Shopify pages.","category":"General","created_at":"2024-04-23 08:07:35","updated_at":"2024-04-23 00:00:00"},{"id":"fbeee58ec9862cd66819382375a013ed","title":"SendPulse Popup Builder plugin for WordPress","summary":"Add pop-up forms to any pages or posts using our free WordPress plugin. Subscribers’ contacts will be automatically added to your mailing lists, allowing you to send them email campaigns and transactional emails at any convenient time.","category":"Pop-ups","created_at":"2024-04-23 08:08:25","updated_at":"2024-04-23 00:00:00"},{"id":"f295b9fe598af9c7c1228f8a367b7ecf","title":"SendPulse Live Chat and Chatbot plugin for WordPress","summary":"Use our free Live Chat and Chatbot plugin for WordPress to streamline your customer interactions, answer frequently asked questions automatically, boost conversions, and accept payments right in your live chat.","category":"Live chat","created_at":"2024-04-23 08:10:22","updated_at":"2024-04-23 00:00:00"}]}