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How to create a Facebook Messenger chatbot

Design and set up a chatbot without having any programming skills

  • Connect a Facebook page to SendPulse

    Connect a Facebook page to SendPulse

    Go to the "Messenger" section in your SendPulse account and sign in to your Facebook profile.

  • Choose a Facebook page

    Choose a Facebook page

    Add your chatbot to a Facebook profile that you manage.

  • Set triggers

    Set triggers

    Select an event or keyword that starts an automated flow of responses.

  • Design your bot flow

    Design your bot flow

    Create a scenario of how your bot will interact with your subscribers.

  • Test and launch

    Test and launch

    Send the flow to yourself first to make sure your bot works as expected. Once it's ready, send it to your audience.

  • Engage subscribers with your chatbot

    Engage subscribers with your chatbot

    Easily grow your chatbot audience by importing contacts who’ve messaged you before, redirecting users from your profile or subscription widgets, or launching ads that link directly to your Facebook chatbot.

Implement ready-made chatbot flow templates for an easy start

All pricing plans, including the free one, come with prebuilt flow templates suitable for different niches.

ChatGPT manual request
Making an appointment with a doctor
Weather bot
Register for the webinar
Link to Google Calendar
Segmentation of bot followers
Auto-replies outside of business hours
Request to the support service
Everything you need is in our visual chatbot builder
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Everything you need is in our visual chatbot builder

Effortlessly create message flows that mimic real conversations using pre-built elements. Just drag and drop them in the order you need and set up bot responses for keywords like “price,” “shipping,” or “purchase.”

You can also create communication scenarios based on link or button clicks or schedule messages to be sent immediately or after a pre-defined delay.

In-depth chatbot interaction statistics

Analyze your audience engagement. Track your message deliverability, open, and click-through rates.

Learn more →
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Grow your subscriber list

Bring in unlimited leads with no barriers. Add a subscription widget or a pop-up to your website, and use social media or email campaigns to drive traffic to your landing page, where visitors can subscribe to your chatbot via messaging platforms.

Automatically pass UTM parameters from your website or through subscription links to variables to track conversions and segment your audience more effectively.

Convert Facebook chatbot subscribers into customers

Here’s how you can easily leverage Facebook chatbot marketing with SendPulse:

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Send Facebook Messenger campaigns

Promote your products, invite people to events, or send important updates to specific chatbot segments or all your subscribers.

Once your campaign is ready, schedule it or send it immediately. Then, review detailed statistics to track its performance.

Use different types of content different types of content

Use different types of content

Enhance your chatbot messages with images, cards, files, audio recordings, or videos.

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Respond to post comments

Easily engage with users who comment on your posts. Automate replies to frequently asked questions, deliver lead magnets, or trigger personalized flows — all in just a few clicks.
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Accept payments

Let your chatbot become an effective sales channel for your business. Integrate payment systems and add payment buttons to chatbot flows that allow taking your customer orders directly in the chat.

Learn more →
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Save subscriber data

Gather subscriber data points through your chatbots and automatically sync them with SendPulse’s CRM system. Use data insights to personalize your campaigns and better segment your audience.
Supercharge your chatbot with AI bubble

Supercharge your chatbot with AI

With OpenAI's ChatGPT language model, your chatbot can interact with subscribers while you generate content for your flows.

OpenAI's speech recognition system, Whisper, allows your subscribers to send voice messages and receive instant replies. You will be able to see subscribers' voice messages and their transcriptions to send test replies, making your interactions easier.

Learn more
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Chat directly with your subscribers

Don’t keep interested subscribers waiting — reply instantly. The SendPulse dashboard lets you easily manage your chatbot interactions and communicate with potential customers through an integrated live chat.

Invite your team members to manage chats to ensure faster and more efficient responses.

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Integrate with Google Sheets

Connect your Google Sheets account to SendPulse to transfer data between your chatbot and spreadsheets. Keep track of customer requests, update user information, and get real-time insights from your Google documents.
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Manage chatbots on your smartphone

Install the app and send quick replies to your Facebook Messenger, Instagram, WhatsApp, and Telegram chatbot subscribers, work with subscriber data, and analyze chatbot statistics.

In-depth chatbot interaction statistics

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Automate your posts

Share news, announcements, and the latest articles from your RSS feed with subscribers.

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Assign team members

Distribute chats among team members and set up notifications to stay organized.

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Import flows to Meta Ads Manager

Run ads that redirect users to your chatbot.

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Track your results

Measure the performance of your flows, campaigns, and individual messages with in-depth analytics.

Automate customer communication, sales, and marketing with the SendPulse ecosystem image chatbots new deal image chatbots deal

Automate customer communication, sales, and marketing with the SendPulse ecosystem

Create and modify deals right in your chats to track them in your CRM system, add chatbot messages to your automated flows, and add subscription widgets to your website. SendPulse's tools are already integrated with one another to make it easier for you to create a seamless user experience and sell.

FAQ

A chatbot is an automated messaging application that works inside Facebook Messenger. It imitates a real conversation and can be initiated only by engaged customers in communication with your brand. Read more in this article.

A chatbot helps you to provide 24-hour service, thus reducing the workload of your customer support teams. Besides, it is an effective marketing tool for sending bulk and personalized campaigns to all your subscribers. With the help of a chatbot, you can automate your communication with clients by receiving orders and payments, responding to questions, etc. Learn more about chatbot marketing statistics.

With the help of a chatbot, you can automate answering client FAQs, handle orders, introduce leads and customers to your service, receive payments, register users for your events, and collect job applications — the sky is the limit. Register with SendPulse, and design chatbots for Facebook Messenger without a line of code to support your audience at every stage of their buyer’s journey. Follow a guide to create a chatbot.

SendPulse offers a free plan that allows you to create up to 3 chatbots, have up to 1,000 contacts, and send up to 10,000 messages per month across all your bots. Paid pricing plans are based on the number of subscribers you have. Check out the pricing for Facebook Messenger chatbot in SendPulse.

SendPulse offers a free Facebook Messenger widget that you can easily connect to your website. It is a great way to get subscribers. Here is instruction on how to add a chat widget to your website.

Try a free chatbot for Facebook Messenger