SMS Chat in SendPulse

Global audience reach. Send SMS messages to 200+ countries via 1,000+ carriers and communicate with customers through a standard channel available on almost every phone.

Easy number registration. Choose the country you plan to send SMS to, get all the necessary information about registration requirements, documents, timelines, and pricing, and submit your application directly from your SendPulse account.

Automatic chatbot creation. A chatbot is created immediately after submitting your number registration request — set up response flows to start communicating with customers as soon as your number is activated.

Flexible communication scenarios. Let your SMS bot handle common inquiries, present your brand, accept orders and requests. The bot automatically recognizes keywords or tags in customer responses and triggers the relevant scenario with an appropriate reply.

Hassle-free SMS marketing. Create bulk SMS campaigns for promotions, events, and updates without worrying about message length — the built-in character counter helps you stay within limits.

Centralized communication management. View conversations with each customer in the “Dialogs” section, quickly switch between chats, and initiate SMS communication directly from a contact’s CRM card.

1. Go to number registration: choose the country you plan to send SMS to and specify your chatbot name.

2. Fill out the application according to the selected country’s requirements: prepare the necessary documents and review pricing.

3. Click “Submit application” and proceed to create chatbot message flows.

4. Wait for an email confirming number activation — then launch your chatbot.

If the number registration is rejected, the funds for the failed attempt will be refunded, and you can submit the application again.