LiveChat is a platform for quick and high-quality customer care. Live chat is a faster way to help your clients rather than email or phone. The platform helps convert visitors into customers, drive more sales, use mobile chat on the go, measure Net Promoter Score — your customers' loyalty, conduct online surveys. Engage customers by adding eye-catching invitations to automatically greet them, don't be afraid to lose clients when you're offline because the live chat window becomes replaced with a ticket form, check out what the users are typing before sending to prepare the answers in advance, create canned responses to save your time, view all the necessary visitor data to better solve the cases, tag your chats to find out your customer satisfaction the next time they ask for help, monitor the delivery status of your messages. Track reports and statistics to discover your customer service state and metrics for the last 7 days — view customer satisfaction level, queued visitors, agent activity, chat duration, the average speed of your responses, predict the number of agents you need on a particular day of the week, learn how many chats have led to a signup or sale. Enjoy a variety of features to provide your users with the help when needed.
Why integrate LiveChat with SendPulse?
Integrating LiveChat with SendPulse, you can make your mailing list grow without adding the email addresses manually because Zapier does it for you. Once a conversation is finished in LiveChat, Zapier adds new subscribers to your SendPulse mailing list. Thus, you will never lose the customers. With the help of an email marketing platform, you can start market new leads immediately.
How do you connect LiveChat to SendPulse?
Integrating LiveChat with SendPulse unites these two simple tools to benefit your business. Just follow these steps:
- Create LiveChat account
- Create a new mailing list in your SendPulse account
- Make LiveChat to SendPulse zap using Zapier with SendPulse integration
- Set the kind of interaction you want between these two platforms
- Set the trigger email you want to send to your contacts
See our Knowledge Base to learn more about Zapier integration.
If you have any questions on how to connect LiveChat to SendPulse with the help of Zapier, please feel free to contact us.