The evolution and future of digital customer experience 2024 [Webinar recording]

Olena Prokhoda

1 minute

September 3, 2024

Watch the “The evolution and future of digital customer experience 2024” webinar recording!

Expert speaker: Nigel T Packer, Digital Customer Experience Consultant and Trainer.

Topics covered during webinar:

How the internet disrupted traditional business marketing models.
Technological advance. The rush for the ‘killer app’.
Societal changes. Have we changed as humans and customers?
The advance of AI. How intelligent is it?
Pushback. The law and human resistance.
Where will it lead? Predictions.

Olena Prokhoda

Elena is an Event Marketing Manager at SendPulse with over 10 years of experience in digital marketing. She is responsible for organizing online and offline events that bring together entrepreneurs and tech experts from around the world. Elena oversees events at every stage: from concept development and speaker management to promotion and results analysis. Thanks to her background in SMM and PR, she creates not just webinars, but large-scale events that bring real business value. In her free time, Elena discovers new horizons through travel or immerses herself in the atmosphere of tense psychological thrillers.